M. Troubleshooting
Problem
Possible Reason
Recommended Action
Nothing appears on
the display, even
when the power is
turned on.
Batteries are drained
Replace all batteries with new ones
Battery terminals are not
in the correct position
Reinstall the batteries with negative
and positive terminals matching
those indicated on the battery
compartment
The cuff does not
inflate
Battery voltage is too low.
The LOW BATTERY
mark blinks. If the
batteries are drained
completely, the mark
does not appear.
Replace all batteries with new ones
The unit does not
measure
The cuff is not fastened
properly.
Fasten the cuff correctly
You moved your arm or
body during the
measurement.
Make sure you remain very still and
quiet during the measurement
The cuff position is not
correct.
Sit comfortably and still. Raise your
hand so that the cuff is at the same
level as your heart
------------------
If you have a very weak or irregular
heartbeat the device may have
difficulty in determining your blood
pressure
Measurement values
appear too high or
too low.
------------------
Blood pressure varies constantly
Many factors including stress, time
of day and how you wrap the cuff
may affect your blood pressure.
Review the section "Taking a
Measurement"
Other
The value is different
from that measured at a
clinic or doctor's office.
Being at a clinic may cause
apprehension. The pressure may
higher by 25-30 mmHg.
------------------
Remove the batteries. Place them
back properly and try the
measurement again
Note
:
If the problem still exists, please consult the company where you purchased
the device and describe the problems in detail.
Please don’t disassemble the device by yourself and attempt to repair the
device.
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