25
Rollerdor RD77 Installation Guide, Edition 2022/01
Q.
Q.
Q.
Q.
A.
A.
A.
A.
When closing it came into
contact with an obstacle and I
didn’t stop in time, now it will
not open.
My receiver box keeps
making a beeping noise
when I use it.
My curtain will open but
when I try to close it will not
move?
When closing it came into
contact with an obstacle
and I pressed stop then
pulled the obstacle out of
the way but the curtian
dropped and now it will
not move.
Check to make sure the security straps are ok and are not broken or
out of shape. Can the straps bend back on themselves? If this is the
case, you will need to contact the office to purchase some more.
Check the batteries in your safety edge device as they may need
replacing, make sure to replace them with a like for like battery and
to check the polarity, until you have replacements the door can still
be used on a hold to run function by pressing and holding the close
button on the handset.
1
Check the batteries in your safety edge device as they may need
replacing, make sure to replace them with a like for like battery and
to check the polarity, until you have replacements the door can still
be used on a hold to run function by pressing and holding the close
button on the handset.
2
Check the receiver box are there any warning lights or any audio beeps
to highlight a problem, if so check the Installation instructions for your
control system or contact your installer for advice.
1
Can you open by using the winding handle? If so, then try the buttons
on the box after winding, if the door still will not work then you will
need to contact your installer as the safety brake on your door may
have engaged and could have damaged the switch. This will need to be
re-engaged or, if broken, replaced.
2
If you can’t wind the curtain up, check to make sure the security straps
are ok and are not broken or out of shape. Can the straps bend back
on themselves? If this is the case, you will need to contact the office to
purchase some more.
