Troubleshooting
Symptom
Cause/Action
Page
Reverberation remains even if You
defeat the Ambience effect
The unit’s piano sound faithfully simulates the depth and resonance of an acoustic piano, and this may give the impression of
reverberation even if you’ve defeated the Ambience effect.
Also, you may be able to eliminate some reverberation by reducing the value set for “Cabinet Resonance.”
The sound of the higher notes
suddenly changes from a certain
key
On an acoustic piano, the approximately one and a half octaves of notes at the top of the keyboard will continue sounding
regardless of the damper pedal. These notes also have a somewhat different tonal character. The unit faithfully simulate this
characteristic of acoustic pianos. On the unit, the range that is unaffected by the damper pedal will change according to the key
transpose setting.
–
High-pitched ringing is heard
If you hear this in headphones:
Piano sounds that have a brilliant and crisp character contain substantial high-frequency components that may sound as though
a metallic ringing has been added. This is because the character of an actual piano is being faithfully reproduced, and is not a
malfunction.
This sound can be adjusted by modifying the following settings.
• String Resonance (p. 49)
• Ambience (p. 20)
If you don’t hear this in headphones:
It is likely that there is some other reason (such as resonances within the unit). Please contact your dealer or a nearby Roland
service center.
–
Low notes sound wrong, or are
buzzy
If you set the volume to the maximum setting, the sound may be distorted depending on how you perform.
If this occurs, turn down the volume.
–
If you don’t hear this in headphones:
Performing at high volumes may cause the speakers or objects near the unit to resonate. Fluorescent lights or glass doors may
also resonate sympathetically. In particular, this is more likely to occur for lower notes and higher volumes. You can take the
following measures to minimize resonances.
• Locate the speakers 10–15 cm (4–6 inch) away from walls or other surfaces.
• Keep the volume down.
• Move away from the objects that are resonating.
If you hear this in headphones:
It is likely that there is some other reason. Please contact your dealer or a nearby Roland service center.
–
Song does not play correctly
Only the sound of a particular
instrument in a song does not
play
Could a part be muted?
If the button indicator is out, the music on that part is not heard. Press the part button so the indicator is illuminated.
Sound is heard from a muted part
Could the part mute volume be set to other than “0”?
If you set this to “0,” the sound of a muted part will be completely inaudible.
Song volume is low
/ Volume differs between
recording and playback
Could the Song Balance volume be lowered?
Can’t play back a song saved in
USB flash drive
Could the Audio files of the format be played?
Audio files of the following format can be played back.
• File extension “.WAV”
• 16-bit linear
• “44.1 kHz” sampling rate
Is the filename extension “MID”?
Files with other filename extensions cannot be handled as song data.
–
Song tempo becomes unstable
When playing a song from USB flash drive, the tempo may become unstable if there is an excessive amount of performance data.
–
Song name in USB flash drive is
not shown
The song name will not be shown if the song information in the file is empty or consists only of spaces.
–
Is the filename extension “MID”?
Files with other filename extensions cannot be handled as song data.
–
Song names can consist only of English letters, numerals, certain symbols, and single-byte characters from the Japanese
syllabary; the unit is unable to correctly display the name if other characters are used.
–
Can’t record / play back
Can’t record SMF
Has one of the part buttons for recording been selected?
Can’t record audio
Is a USB flash drive connected to the USB memory port?
–
Tone quality of the piano sound
changes when you record a
performance as audio
HP506 only
Thanks to its multiple number of speakers, each of which can be used to play a different portion of the overall
sound, the unit is capable of producing piano sounds that possess great depth and seem to have three-dimensional presence.
Such effects are produced when you play something on the keyboard, or when you play back a song that’s been recorded as an
SMF. However, when you make an audio recording, the song will consist of two channels (stereo), and such effects cannot be
reproduced.
–
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