Installation Trouble
4. Troubleshooting
58
8. Detach the USB cable from the computer, and then restart Windows.
9. Uninstall the driver. Carry out the steps from step 3 on page 58 “Uninstalling the Driver (Windows 7)” to uninstall the driver.
10. Reinstall the driver again according to the procedure in "Setup Guide" ("Installing the Software") or
Uninstalling the Driver
When uninstalling the driver, perform the following operation.
Windows 10,8.1
*If the driver is uninstalled without following the procedure given below, there is a possibility that it might not be able to
be re-installed.
1. Turn off the machine and remove the cable connecting the machine to the computer.
2. Log on to Windows as an administrator.
3. Click [Desktop].
4. Right-click the [Start] button, and then click [Control Panel].
5. Click [Uninstall a program] (or [Programs and Features]).
6. Select the driver of the machine to remove by clicking it, and then click [Uninstall].If the [User Account Control] window
appears, click [Allow].
7. The following removal confirmation message will appear. Click [Yes].
8. Click [Start] and then click [Desktop].
9. Open Explorer, and then open the drive and folder containing the driver. (*)
10. Double-click "SETUP64.EXE" (64-bit version) or "SETUP.EXE" (32-bit version).
11. If the [User Account Control] window appears, click [Allow]. The setup program for the driver starts.
12. Click [Uninstall]. Select the machine to remove and click [Start].
13. If it is necessary to restart your computer, a window prompting you to restart will appear. Click [Yes].
14. After the computer has restarted, open the Control Panel again, and click [View devices and printers] or [Devices and
Printers].
15. If you can see the icon of the machine to remove, right-click it and click [Remove device].
(*) When using the CD, specify the folder as shown below. (This is assuming your CD drive is the D drive.)
D:\Drivers\WIN8X64 (64-bit versions)
D:\Drivers\WIN8X86 (32-bit versions)
If you're not using the CD, go to our special Easy Shape website (http://www.rolandeasyshape.com) and download the driver
for the machine you want to remove, and then specify the folder where you want to extract the downloaded file.
Windows 7
*If the driver is uninstalled without following the procedure given below, there is a possibility that it might not be able to
be re-installed.
1. Before you start uninstallation of the driver, unplug the USB cables from your computer.
2. Log on to Windows as an administrator.
3. From the [Start] menu, click [Control Panel]. Click [Uninstall a program] (or [Programs and Features]).
4. Select the driver of the machine to remove by clicking it, and then click [Uninstall].
5. The following removal confirmation message will appear. Click [Yes].
6. From the [Start] menu, choose [All Programs], then [Accessories], then [Run], and then click [Browse].
7. Choose the name of the drive or folder where the driver is located. (*)
8. Select "SETUP64.EXE" (64-bit version) or "SETUP.EXE" (32-bit version) and click [Open], and then click [OK].
9. The [User Account Control] appears, click [Allow].
10. The setup program for the driver starts.
11. Click [Uninstall] to choose it. Select the machine to remove and click [Start].
12. If it is necessary to restart your computer, a window prompting you to restart will appear. Click [Yes].
13. The uninstallation will be finished after the computer restarts.
(*)
When using the CD, specify the folder as shown below. (This is assuming your CD drive is the D drive.)
D:\Drivers\WIN7X64 (64-bit versions)
D:\Drivers\WIN7X86 (32-bit versions)
If you're not using the Roland Software Package CD, go to our special Easy Shape website (http://www.rolandeasyshape.
com) and download the driver for the machine you want to remove, and then specify the folder where you want to extract
the downloaded file.
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