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Publication 2711PC-UM001A-EN-P - March 2009
Chapter 8
Troubleshooting
Isolating the Problem
This section provides general troubleshooting information to assist
you when trying to isolate problems.
Check for Adequate Power
A terminal that does not receive adequate power could result in
unpredictable behavior. Refer to
, Specifications, for
power requirements.
Check Indicators at Startup
After a successful startup, both status indicators on the terminal are off
and controlled by the application running on the terminal.
When the terminal starts, the fault (red) indicator should be off except
for a few brief flashes, and the comm (green) indicator on.
•
If the indicators on the 1000 terminal remain off, the power
supply or logic module has failed. Check the power cable. If the
power is not within range, replace the power supply. If the
power is within range, replace the logic module.
•
If the indicators on the 400 and 600 terminals remain off, check
the power cable.
Indicator States If Terminal Stops During Startup
Check the Startup Messages for Errors
Record any error message that displays during startup. Refer to
Fault (Red)
Indicator
Comm
(Green)
Indicator
Description
Blinking
(1)
(1)
Blinking red indicates a recoverable error.
Off
Last firmware download failed.
Reload firmware using Firmware Upgrade Wizard (FUW) utility.
Blinking
EBC boot loader firmware failed or is missing.
Reload firmware using Firmware Upgrade Wizard (FUW) utility.
On
Windows CE OS firmware failed or is missing.
Reload firmware using Firmware Upgrade Wizard (FUW) utility.
On
(2)
(2)
Solid red indicates a nonrecoverable or fatal error.
Off
Fatal hardware error occurred.
For the 1000 terminals, replace the logic module. For the 400 or
600 terminals, replace the terminal.
Blinking
Fatal hardware error in display.
For the 1000 terminals, replace the display module. For the 400
or 600 terminals, replace the terminal.
Содержание 2711PC- T6C20D
Страница 6: ...6 Publication 2711PC UM001A EN P March 2009 Table of Contents ...
Страница 8: ...8 Publication 2711PC UM001A EN P March 2009 Preface ...
Страница 30: ...30 Publication 2711PC UM001A EN P March 2009 Chapter 3 Connecting Power ...
Страница 86: ...86 Publication 2711PC UM001A EN P March 2009 Chapter 5 Installing and Replacing Components ...
Страница 120: ...120 Publication 2711PC UM001A EN P March 2009 Appendix A Specifications ...
Страница 122: ...122 Publication 2711PC UM001A EN P March 2009 Appendix B USB Devices ...
Страница 126: ...126 Publication 2711PC UM001A EN P March 2009 Appendix C Available Fonts ...
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