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6.1 Maintenance.
An appropriate and regular maintenance of both the appliance and the installation contributes greatly to its good
performance. It is important to perform periodic and complete controls of the equipment and of the ducts and installation. Thus, for
your safety and comfort,
some of our dealers offer a servicing contract for your device. Please contact your dealer for this
service.
6.1.1 Locking mechanisms.
You need to make sure no mechanisms are locked (registers, door, air inlet, etc.) after an extended
shutdown period.
6.1.2 Spare parts.
Use only original spare parts, or parts recommended by Manufacturas Rocal, S.A. See picture on page 14 of the
ANNEXED document.
6.2 Cleaning.
It is important for the appliance to be clean of ash so that all mechanisms work properly. To clean the body of the
device
use the cleaning dry cloth given with the appliance or similar. Do not use current cleaning products.
5.2.1 Glass.
You must turn the device off to clean the glass. The products used must not come into contact with the metal parts of
the door or the ceramic board; the aggressiveness of these products can cause a corrosion process of the equipment.
6.2.2 Extraction of ashes.
Extract the ashes only when the appliance is completely turned off,
ensuring that the ashes do not
contain any burning coals
; in which case you should deposit them in a metal bucket.
6.2.3 Flue liner.
It is important to keep the flue liner clean. It gets dirty depending on the fuel used, on a slower or faster combustion,
etc. You need to clean the flue liner at least once per season. It is mandatory for a specialist to review it periodically. To access the
flue liner follow the steps shown in pictures “D.9”, “D.10” and “D.11” of the ANNEXED document.
6.2.4 Painting.
The heat-resistant paint that covers the whole device (the combustion chamber, the interior, the front door, the
frame which covers the joints, etc.), resists up to 600ºC of temperature and releases a slight characteristic odor that disappears with
the first ignitions. It is necessary to regularly check the condition of the paint and correct it when necessary.
This paint can be damaged when; the temperature exceeds 600ºC, fuels with too much humidity or non-recommended fuels are
used, it is installed in humid environments and / or salinity in the environment (seawater), it is in contact with chemical cleaning
products or with water (inputs through the duct, etc.).
Use exclusively "Rocal heatproof spray paint”.
Rocal offers various optional items, contact your local dealer to purchase these items. Some of the items are shown below:
Item
Code
Description
ECOntrol
C7000
Intelligent combustion control
Regulator
REGULAD-1
Fan speed controller
Log store
C1000
Ash vaccum cleaner
ASPIRADOR
Below is a table of possible anomalies, their causes and solutions:
PROBLEM
CAUSE
SOLUTION
1. Rejects smoke and / or
insufficient draught
Incorrect duct
Lack of air supply for combustion
Incorrect position of registers
Dirty flue duct
Duct servicing*:
-connection
-diameter
-leaks
-insufficient length
-outdoor access
-possible elements blocking the exit
Check vents and / or outside air supply. Simultaneous
operation with other ventilation devices and / or heating
Setting the register
Contact a professional to clean flue duct. If the problem
persists, contact your dealer.
2.
Excessive dirt on glass
Incorrect duct
Inappropriate fuel
Overly closed registers
Revise section on insufficient flue (below).
Use recommended fuel
Adjust registers
3. Glass bleaching or colour
fading of the plate
Excessive temperature caused by excessive heat in
the combustion chamber
Check the fuel load avoiding overheating
Adjust registers
4. Poor heating
Inappropriate fuel
Insufficient load
Combustion control registers in the wrong position
Use recommended fuel
Adding fuel
Adjust registers
6. CLEANING AND MAINTENANCE
7. OPTIONAL COMPLEMENTS
8. PROBLEMS: CAUSE AND SOLUTION
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