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Robus Energy Ltd
25 of 26
MCS 0001RE
Issue 2.1
March 2014
Warranty
All products purchased from
Robus Energy
are covered by the standard 1 year warranty. This
includes 12 months warranty on the products valid from the date of receipt. A 2 year warranty is
granted with the completion of the
Warranty Registration
.
Note: Electrical Igniters are not covered under the warranty as they are a wearable part.
The warranty only covers manufacturing and material defects. In case of product failure of the
system when under warranty,
Robus Energy
will replace the spare part at no charge to the buyer.
Buyer will be responsible for the installation or replacement of the part. If
Robus Energy
offers
replacement of the defective part the purchaser shall send the part to
Robus Energy
for
replacement. Guarantee shall be invalid if product failure is due to circumstances caused by the
buyer; either by accident and/or abuse of the product, poor installation, inadequate cleaning,
chimney conditions, as well as circumstances where
Robus Energy
has no influence. In addition, the
warranty is invalid due to misuse of the burner for example using fuel that is not approved by
Robus
Energy.
The warranty does not cover parts such as the electrical igniter. The buyer is obligated to
check the goods immediately upon receipt. If the buyer declares that the delivery was inadequate or
defective, the customer must immediately and without delay make a written claim with
Robus
Energy
. Returns are only made by agreement with
Robus Energy
. To the extent that
Robus Energy
is
liable to the purchaser,
Robus Energy’s
liability is limited only to direct loss and not to damages
incurred by connected equipment and/or indirect damage, loss of earnings, operating losses,
connection costs, etc.
Responsibilities:
Robus Energy
assumes no responsibility as a result of the purchaser's legal
relations with third parties. All orders are accepted subject to force majeure, including war, civil
unrest, natural disasters, strikes and lockouts, failing supplies of raw materials, fire, damage to
Robus Energy
or its supplier network, lack of transport opportunities, import / export prohibitions or
any other event which prevents or restricts
Robus Energy’s
ability to deliver.
Robus Energy
has in
cases of force majeure, the right to cancel the transaction or any part thereof, or to deliver the
agreed product as soon as the obstacle to normal delivery has lapsed. In cases of force majeure,
Robus Energy
will not be held responsible for any losses incurred by the purchaser due to non-
delivery.
Robus Energy
will not be held responsible for any changes and/or faults related to price
changes, sold out items or changes to specifications in the product manual. It is the buyer's
responsibility to register the equipment to the appropriate authorities. If any disputes arise between
the authorities and the purchaser,
Robus Energy
will be held harmless from any claims or disputes.
The following can be delivered upon request:
•Exception of the expansion by Labour Inspectorate.
•Chimneys endorsements.
•Approval of Technology Institute (DTI).
•Print charts.
Material is also available on www.nbe.dk
Содержание Black Star 10 Comfort
Страница 1: ...Black Star Pellet System...
Страница 5: ...Robus Energy Ltd 5 of 26 MCS 0001RE Issue 2 1 March 2014 Boiler Specifications...
Страница 14: ...Robus Energy Ltd 14 of 26 MCS 0001RE Issue 2 1 March 2014 Electrical Connections...
Страница 23: ...Robus Energy Ltd 23 of 26 MCS 0001RE Issue 2 1 March 2014 Trouble shooting...
Страница 26: ...Robus Energy Ltd 26 of 26 MCS 0001RE Issue 2 1 March 2014 CE declaration of conformity...