Roborock E5, Руководство пользователя

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FAQs
Unable to connect to WiFi
Scheduled cleaning is not working
Is power always being drawn
when the robot is on the
Charging Dock?
Does the robot need to be
charged for at least 16 hours
the first three times it is used?
WiFi is disabled. Reset the WiFi and try again.
The WiFi signal is poor. Make sure that the robot is in an area with good WiFi signal reception.
Abnormal WiFi connection. Reset the WiFi then download the latest mobile app and retry.
Unable to connect to WiFi. There may be an error with your router settings. Contact
Roborock customer service for troubleshooting.
The battery level is too low. Scheduled cleaning can only begin when the battery level is
above 20%.
The robot will draw power while it is docked to maintain battery performance, but power
consumption is extremely low.
No. The robot can be used any time after it has been fully charged once.
Cleaning does not resume after
recharging
Make sure that the robot is not in DND mode. DND mode will prevent cleanup. When
cleaning a space requiring a top-up charge, if the robot was placed manually on the
Charging Dock before it recharged automatically, it will not be able to continue cleanup.
The robot cannot return to the
Charging Dock after spot
cleaning or when it has been
moved manually.
After spot cleaning or a significant position change, the robot will re-generate the map. If
the Charging Dock is too far away, it may not be able to return for recharging and must be
placed on the charger manually.
Problem Solution