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WARRANTY
Every care is taken to ensure that no defective equipment leaves our factory and all
goods manufactured by us are guaranteed against faulty workmanship and materials
for a period of 12 months from the date of purchase. Glass, lamps and Teflon
coatings are
NOT
included in this warranty. Generally, all goods claimed under this
warranty must be returned to the factory or an authorised service agent, freight
prepaid, for inspection. Any part deemed to be defective will be replaced, however,
no claims will be entertained for parts damaged in transport, misused or modified in
any way without our approval. For machines that are not considered to be portable
(e.g. food bars, rotisseries, large hotplates and some bain maries), on site warranty
service will be provided in capital city metropolitan areas only. In all other locations,
the customer is responsible for all travelling time/service call costs and payment for
this will be required prior to the commencement of the repair. The labour costs to
actually repair the fault will be met by this company.
This company reserves the right to reject a claim for warranty if it is not completely
satisfied with the circumstances under which it occurred and any costs incurred for
false claims or faults due to incorrect usage etc. are the responsibility of the claimant.
Under no circumstances shall Roband Australia Pty Ltd or any subsidiary company
or Agent be liable for loss of profit or damage to other equipment and property.
Generally, authorised service agents are located in all areas which have authorised
distribution dealers. For the name of your nearest authorised service agent please
contact:
ROBAND AUSTRALIA PTY LTD
Warranty Number:
1800 268 848 (for Australian residents)
Phone:
+61 2 9971 1788 Fax: +61 2 9971 1336
Email:
All other countries please contact your selling agent.
Please complete the following details and keep this card in a safe place.
NAME: _____________________________________________________________
ADDRESS: _________________________________________________________
MODEL No.: ________ SERIAL No.: ________ DATE PURCHASED:
NAME OF DEALER: __________________________________________________
PLEASE RETAIN THIS SECTION FOR YOUR RECORDS
DO NOT POST
ROBAND AUSTRALIA PTY LTD
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