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Product Guarantee
RM Solar Products are guaranteed by RM Solar Ltd as follows:
Thermal Solar Panels (Performance) - S Class 20 Only
20 Years
Thermal Solar Panels (Manufacture & Corrosion) - S Class 20 Only
20 Years
Thermal Solar Panels (Manufacture & Corrosion) - S Class 10 Only
10 Years
Pump Station, Controller & Heat Exchanger
1 Years
Other RM Solar Products
1 Years
In all cases from the day the system was installed & commissioned.
The Guarantee is conditional upon:
• The solar system is installed by an approved RM Solar installer in accordance with recommended
RM Solar techniques & practices, and is serviced in line with our recommendations, and a full
service history is recorded.
• The installation is paid for in full.
• Customer completing the registration form available at the RM Solar website within 28 days of
installation.
• RM Solar being notified of any circumstance giving rise to a claim hereunder within 28 days of
such circumstance arising.
The Guarantee DOES NOT cover:
• Hot water cylinders and thermal stores, which are separately guaranteed by their own
manufacturers.
• Workmanship which is separately guaranteed by the installer.
All statutory rights are not effected by this guarantee and every subsequent owner of the property at
which the thermal solar installation is installed will be recognised hereunder RM Solar Ltd.
Maintenance
These requirements are recommended by RM Solar Ltd and must be adhered to and must be logged
in the service records. Any failure to do so will nullify any manufacturers guarantees, and possibly
installer guarantees. In addition these requirements are separate from any regime for the prevention
of legionella.
The following checks should be carried out at least once every 12 months:
• Visual inspection for weeps, leaks, and fluid escapes
• Manually operate all valves and pumps to ensure they are working correctly
• Visual inspection that system pressure has not dropped into the red zone
• Visual inspection that flow gauges indicate correct flow levels
• Visual inspection that there is no damage to panels or fixings, this can be done from ground level
• If there is pre heating used, regular checks of the heating system for the final heated cylinder
should be made
• Check the pre-charge of the expansion vessel(s)
• Check the whole system for signs of corrosion
• Test glycol with approved testing kit
• Visual inspection that all insulation is in good condition and not becoming brittle or cracked
• If vacuum panels are used, check that the vacuum guage shows that there is still sufficient
vacuum, the pointer should be in the green zone.
Storage vessels should be checked in accordance with manufacturers recommendations.
Section 8 -
Commissioning & Maintenance
