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Owner’s manual |
Clarity II-E
adjustable bed
RIZE
®
WARRANTS THAT IT WILL, AT THEIR OP-
TION, REPLACE OR REPAIR THE PURCHAS-
ER'S ADJUSTABLE BED PARTS IF THEY ARE
DEFECTIVE DUE TO FAULTY WORKMANSHIP
OR MATERIALS, SUBJECT TO THE LIMITATIONS
DESCRIBED IN THIS WARRANTY.
THIS WARRANTY APPLIES ONLY TO THE CLARI-
TY II-ENHANCED MODEL OF ADJUSTABLE BED.
THE MODEL MAY BE IDENTIFIED BY THE SERIAL
NUMBER ON THE PRODUCT.
5-Year Period for All Labor:
This warranty will apply for
5 years for labor on the bed frame, all components, and
parts, including, without limitation, electronics, electrical
components, drive motors, WiFi module, power supply and
power cords, and massage motors.
5-Year Period for All Components:
The warranty will apply
for 5 years for the bed frame, all components and parts,
including, without limitation, electronics, electrical compo-
nents, drive motors, WiFi module, power supply and power
cords, and massage motors.
20-Year Period for Bed Frame:
The warranty will apply for
20 years prorated to the bed frame, defined as follows:
the metal structure of the adjustable bed system only, and
specifically does not include its cover, side rails, decking
or legs, or other attachments thereto, such as actuator
lift motors, control box, WiFi modules, power supply,
power cords, control box or other electrical or mechanical
components. For years 6 through 20 the warranty will be
reduced by one-fifteenth (1/15) for each year beyond the
fifth year.
Start of Warranty Period:
The warranty periods stat-
ed above will commence on the date of the first retail
purchase of the adjustable bed system from an authorized
Rize
®
reseller, provided that proof of purchase and warran-
ty registration occur within the time and in the manner set
forth below. In the case of replacement parts provided by
Rize, the warranty will apply to the original warranty period
and will not extend beyond such period.
NO OTHER WARRANTY EXPRESS OR IMPLIED:
The foregoing express warranty is the only warranty by
Rize and all other express warranties or warranties implied
by law or otherwise (including without limitation, any
implied warranty of fitness for a particular purpose) are
hereby denied and disclaimed to the full extent permitted
by applicable law.
EXCLUSIONS FROM WARRANTY:
Loss, damage,
malfunctions or other defects caused in whole or in part
by any one or more of the following are not covered
by any warranty and neither Rize nor the seller shall be
responsible for them: ordinary wear and tear; damage
not directly caused by a defect covered by this express
warranty; failure to comply with this user Manual and/
or any other user instructions issued by Rize for use and
maintenance, including without limitation, weight limits
and operation; modifications not performed by Rize; use
of any parts, components, or accessories that are not
supplied by Rize for the specific product and installed by
an authorized Rize service provider; use of the product for
purposes or in a manner not expressly intended by Rize
as described in this Manual or any other misuse or abuse;
storage or use outside of home or other exposure to the
elements; dampness; or transportation or other handling
by anyone other than Rize.
EXCLUSIVE LIMITED REMEDY: The sole and exclu-
sive remedy for any item which fails to meet the express
written warranty set forth above shall be, at Rize’s option,
either repair or replacement of the defective item.
Rize
may require reasonable evidence of the existence of a
defect, and Rize customer service staff will discuss specific
requirements with the purchaser based on the defects
identified by the purchaser. Replacement parts will be
provided at no cost to the purchaser, provided that the
defective parts are delivered to Rize, unless Rize instructs
otherwise in the claims process (see below). Subject to ad-
vance approval by Rize, it will also pay reasonable shipping
costs for returns requested by Rize and replacement parts
or bedding systems.
CLAIMS PROCESS:
Prior to contacting Rize, please
ensure that use and maintenance instructions in this
Manual have been followed.
The following process must
be followed to initiate a warranty claim:
(1) during the
applicable warranty period stated above, contact Rize
customer service to initiate the claim and provide proof of
status as the original retail purchaser from an authorized
Rize
®
products reseller and prior timely registration of
the product (see PRODUCT REGISTRATION on the
next page); (2) identification of suspected defect and
compliance with Rize requests for documentation or other
evidence of the defect, such as return of parts to Rize, the
Warranty
Limited Warranty For Adjustable Beds
