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Steelhead Appliance Installation and Configuration Guide

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Contents

Preface......................................................................................................................................................... 1

About This Guide ..........................................................................................................................................1

Audience ..................................................................................................................................................1
Document Conventions .........................................................................................................................2

Product Dependencies and Compatibility .................................................................................................2

Hardware and Software Dependencies...............................................................................................3
CMC Compatibility ................................................................................................................................3
Virtual Services Platform (VSP) Support ............................................................................................3
Firewall Requirements ...........................................................................................................................3
Ethernet Network Compatibility .........................................................................................................4
SNMP-Based Management Compatibility..........................................................................................4
Antivirus Compatibility ........................................................................................................................4

Additional Resources ....................................................................................................................................5

Release Notes ..........................................................................................................................................5
Riverbed Documentation and the Support Knowledge Base ..........................................................5

Safety Guidelines ...........................................................................................................................................6

Contacting Riverbed......................................................................................................................................6

Internet .....................................................................................................................................................6
Technical Support ...................................................................................................................................6
Professional Services ..............................................................................................................................6
Documentation........................................................................................................................................6

Chapter 1 - Overview of the Steelhead EX ............................................................................................... 7

WAN Optimization........................................................................................................................................7

Auto-Discovery Process.........................................................................................................................9
Configuring Optimization.....................................................................................................................9
Fail-to-Wire (Bypass) Mode.................................................................................................................10
Fail-to-Block (Disconnect) Mode ........................................................................................................11

Virtual Services Platform ............................................................................................................................11

Granite Branch Storage ...............................................................................................................................12

How Granite Works..............................................................................................................................12
System Architecture .............................................................................................................................13

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Содержание Steelhead EX

Страница 1: ...Steelhead Appliance Installation and Configuration Guide Steelhead EX Series xx60 Includes RiOS Granite and VSP Version 2 1 March 2013...

Страница 2: ...s of Oracle Corporation in the United States and in other countries UNIX is a registered trademark in the United States and in other countries exclusively licensed through X Open Company Ltd VMware ES...

Страница 3: ...ed Management Compatibility 4 Antivirus Compatibility 4 Additional Resources 5 Release Notes 5 Riverbed Documentation and the Support Knowledge Base 5 Safety Guidelines 6 Contacting Riverbed 6 Interne...

Страница 4: ...Installation 26 Completing the Configuration Checklist 27 Steelhead Appliance Ports 28 Bypass Card Interface Naming Conventions 28 Powering On the Steelhead Appliance 29 Connecting to the Steelhead Ap...

Страница 5: ...s 52 Solutions 53 Simplified Routing 53 Auto Discovery Failure 54 Possible Causes 54 Solutions 54 Protocol Optimization Errors 55 Solutions 55 Server Side Out of Path Connection Caveats 55 Specific Pr...

Страница 6: ...vi Steelhead Appliance Installation and Configuration Guide Contents Index 71...

Страница 7: ...install and configure the Steelhead appliance It also describes the status lights and specifications for the system This guide is intended to be used together with the following documentation Steelhea...

Страница 8: ...mpatibility on page 4 SNMP Based Management Compatibility on page 4 Antivirus Compatibility on page 4 Convention Meaning italics Within text new terms and emphasized words appear in italic typeface bo...

Страница 9: ...00 and 7810 must be open Your firewall must not strip TCP options Riverbed Component Hardware and Software Requirements Steelhead Appliance 19 inch 483 mm two or four post rack Steelhead Management Co...

Страница 10: ...l copper interfaces are auto sensing for speed and duplex IEEE 802 3 2008 The Steelhead appliance auto negotiates speed and duplex mode for all data rates and supports full duplex mode and flow contro...

Страница 11: ...are available in the Software section of the Riverbed Support site at https support riverbed com The following table describes the release notes Examine the online release notes before you begin the...

Страница 12: ...ments within Riverbed Internet You can learn about Riverbed products through our Web site at http www riverbed com Technical Support If you have problems installing using or replacing Riverbed product...

Страница 13: ...n page 11 Granite Branch Storage on page 12 Granite Dedicated Target Mode on page 14 What s New In This Version on page 14 Upgrading to Version 2 1 on page 15 WAN Optimization The causes for slow thro...

Страница 14: ...c between Steelhead appliances These techniques ensure that efficient retransmission methods such as TCP selective acknowledgements are used negotiate optimal TCP window sizes to minimize the impact o...

Страница 15: ...protocol automatically discovers the first Steelhead appliance in the path The difference is only seen in environments where there are three or more Steelhead appliances in the network path for connec...

Страница 16: ...he event of a failure or loss of power the Steelhead appliance goes into bypass mode and the traffic passes through uninterrupted If the Steelhead appliance is in bypass mode you are notified in the f...

Страница 17: ...e is enabled Kernel crash Hardware failure Power loss Note You can use this with connection forwarding the allow failure CLI command and an additional Steelhead appliance on another path to the WAN to...

Страница 18: ...branch office For more information about Granite see the Granite documentation including the Granite Core Installation and Configuration Guide How Granite Works Granite enables edge server systems ef...

Страница 19: ...anch office as well as all the associated maintenance tools backup services hardware service resources and such The following diagram illustrates a generic deployment Figure 1 2 Generic Granite Deploy...

Страница 20: ...orts as data ports for Granite services See the Riverbed Command Line Interface Reference Manual for configuration details Disk space reclamation With version 2 0 Riverbed reserved a portion of the St...

Страница 21: ...ased on data type mouse clicks window updates print traffic and so on Multi port ICA is available on Citrix XenApp v6 5 and later and XenDesktop v5 5 and later CIFS for Mac OS X Lion RiOS v8 0 support...

Страница 22: ...rmined ESXi will be upgraded to the version in the image file The ESXi configuration might be lost As a best practice back up your existing configuration before proceeding Note It is not supported to...

Страница 23: ...e and VSP data from the disk and destroys the ESXi datastore The appliance is rebooted as part of the process Back up your Granite VSP and datastore data prior to changing the disk layout For details...

Страница 24: ...18 Steelhead Appliance Installation and Configuration Guide Overview of the Steelhead EX Upgrading to Version 2 1...

Страница 25: ...nctionality associated with the license Riverbed employs the following licensing methods Automatic Licensing After you connect your Steelhead appliance to the network the Steelhead appliance automatic...

Страница 26: ...g your licenses To view licenses on a new Steelhead appliance Connect the new Steelhead appliance to the network The Steelhead appliance automatically contacts the Riverbed Licensing Portal which down...

Страница 27: ...Go to the License Activation page in the Riverbed Licensing Portal at https licensing riverbed com index htm 2 Enter your appliance serial number as your unique product identifier The serial number is...

Страница 28: ...s see the Riverbed Command Line Interface Reference Manual 2 At the system prompt enter the following commands license install the license key you retrieved from Riverbed Licensing Portal write memory...

Страница 29: ...g a Network Deployment Typically the Steelhead appliance is deployed on a LAN with communication between appliances taking place over a private WAN or VPN Because optimization between Steelhead applia...

Страница 30: ...the Steelhead Appliance Deployment Guide Before you begin the installation and configuration process you must select a network deployment Physical In Path In a physical in path deployment the Steelhea...

Страница 31: ...m country specific requirements all systems ship with the same power cable The power cable has a IEC 60320 C13 plug on one end to connect to the Steelhead appliance and a country specific plug that fi...

Страница 32: ...tailed information see the appendix Ethernet connections are available within the standard Ethernet limit There is available space on a two post or four post 19 inch rack For details about installing...

Страница 33: ...s for these parameters Appliance Parameter Your Value Steelhead Appliance the Primary Interface Host name IP address Netmask Default gateway the WAN gateway DNS IP address Domain name for the system A...

Страница 34: ...e to a terminal device You establish a serial connection to a terminal emulation program for console access to the configuration wizard and the Steelhead CLI Primary PRI The management interface that...

Страница 35: ...ar of the Steelhead appliance 2 Plug the AC power cord into the Steelhead appliance Note If your model has multiple power supplies you must plug in all the power cords or you will hear an alarm Figure...

Страница 36: ...or DVI ports to connect to the appliance Figure 3 5 Connecting to the Steelhead Appliance 2 Start your terminal emulation program such as Tera Term Pro The terminal device must have the following sett...

Страница 37: ...e 23 For detailed information about in path deployments see the Steelhead Appliance Deployment Guide Avoiding Duplex Mismatch Before you begin the configuration process ensure that your LAN and WAN in...

Страница 38: ...appliances you can use it to automatically configure them Do you want to auto configure using a CMC no If you answer yes you are prompted for the CMC host name or IP address The host name or IP addre...

Страница 39: ...email notification of events and failures to function Important Make sure that you provide a valid SMTP server to ensure that the email notifications for events and failures SMTP server natoma Step 10...

Страница 40: ...To log out of the system enter the following command at the system prompt amnesiac exit Step 14 In Path IP address Enter the in path IP address for the Steelhead appliance In Path IP address 10 11 11...

Страница 41: ...LAN switch Crossover cable WAN port on the appliance to the WAN router To connect to your network 1 Plug the straight through cable into the primary port of the Steelhead appliance and the LAN switch...

Страница 42: ...sks to verify that you have properly connected the Steelhead appliance To verify your connections 1 Verify that you can connect to the CLI using one of the following devices An ASCII terminal or emula...

Страница 43: ...Steelhead Appliance Installation and Configuration Guide 37 Configuring In Path Steelhead Appliances Installing and Configuring the Steelhead Appliance Figure 3 10 Resolving IP Connectivity...

Страница 44: ...ard Note Cookies and JavaScript must be enabled in your Web browser To connect to the Management Console 1 Specify the URL for the Management Console in the location box of your Web browser protocol h...

Страница 45: ...ou selected auto negotiation auto for your in path and primary interfaces you must ensure that the Steelhead appliance negotiated the speed and duplex at the rate your devices expect For example ensur...

Страница 46: ...o not match optimization might be degraded The configuration wizard automatically starts when you log in to the Steelhead CLI for the first time For detailed information about the configuration wizard...

Страница 47: ...0 2 Step 7 Domain name Enter the domain name for the network where the Steelhead appliance is to reside If you set a domain name you can enter host names in the system without the domain name Domain...

Страница 48: ...system enter the following command at the system prompt amnesiac exit Step 12 Set the primary interface duplex Enter the duplex mode on the primary interface and type a value at the system prompt Make...

Страница 49: ...tion you configure the client side Steelhead appliance in the same way as in an in path configuration For optimization to occur you must define a fixed target rule on the client side Steelhead applian...

Страница 50: ...IP address must be the primary Port IP address on the target Steelhead appliance The default port is 7810 7 Optionally if you have a backup out of path Steelhead appliance in your system that is failo...

Страница 51: ...ts on page 52 Auto Discovery Failure on page 54 Protocol Optimization Errors on page 55 Server Side Out of Path Connection Caveats on page 55 Specific Problems on page 56 Resetting a Lost Password on...

Страница 52: ...tion but you cannot connect with the same device when you manually set the speed or duplex Good performance for one direction of data flow but poor performance in the opposite direction Possible Cause...

Страница 53: ...st resort add an intermediary hub or switch that is more compatible with both network interfaces In Path Steelhead Appliances Connection When there are Steelhead appliances with in path connection iss...

Страница 54: ...liance only optimizes data when a client has exclusive access to the data When an oplock is not available the Steelhead appliance does not perform application level latency optimization but still perf...

Страница 55: ...file when different clients access the file at the same time Solution To resolve the CIFS overlapping open optimization issue configure CIFS overlapping open optimization on the client side Steelhead...

Страница 56: ...timization Enables overlapping opens to obtain better performance with applications that perform multiple opens on the same file for example CAD applications By default this setting is disabled Note E...

Страница 57: ...pliance Connect to the Steelhead appliance CLI For details see the Riverbed Command Line Interface Reference Manual Enter the command tproxytrace i inpath0_0 example client IP address example client T...

Страница 58: ...AN router Enable in path simplified routing Packet Ricochet Internet Control Messaging Protocol ICMP Redirects The following symptoms occur due to packet ricochet ICMP redirects Connections fail on fi...

Страница 59: ...the traffic and by associating the next hop Ethernet addresses with IP addresses Enabling simplified routing eliminates the need to add static routes when the Steelhead appliance is in a different sub...

Страница 60: ...iendly IP address for IDS or IPS Cisco PIX Firewall IOS v7 0 might block the auto discovery probe Some firewall configurations strip TCP options or drop packets with these options You can keep this co...

Страница 61: ...erver Side Out of Path Connection Caveats The following are the caveats for a server side out of path OOP Steelhead appliance connection OOP configuration does not support auto discovery You must crea...

Страница 62: ...twork speed or duplex mismatches The Steelhead appliance does not come out of bypass mode when the network connection is restored If a Steelhead appliance does not come out of bypass mode verify that...

Страница 63: ...tty0 console ttyS0 9600n8 6 Press V or to select the kernel boot parameters entry 7 Press E to edit the kernel boot parameters The CLI displays a partially completed line of text similar to the follo...

Страница 64: ...58 Steelhead Appliance Installation and Configuration Guide Troubleshooting Resetting a Lost Password...

Страница 65: ...ncludes the following sections 1U EX560 and EX760 Status Lights and Ports on page 60 1U EX1160 Status Lights and Ports on page 62 2U EX1260 Status Lights and Ports on page 63 Steelhead EX Physical Spe...

Страница 66: ...stems Owner s Manual Figure A 1 Front Panel Figure A 2 Back Panel System LEDs The following table summarizes the EX560 and EX760 system LEDs LED Description Power On Power Button The power on indicato...

Страница 67: ...iverbed Support at https support riverbed com Hard drive failure Contact Riverbed Support at https support riverbed com Possible USB failure Contact Riverbed Support at https support riverbed com Othe...

Страница 68: ...ts Figure A 3 Front Panel Figure A 4 Back Panel System LEDs The following table summarizes the 1U EX1160 system LEDs LED Status SYSTEM Normal Blue System Boot Red PRI Primary AUX Auxiliary REM Remote...

Страница 69: ...ports and identify the disk numbers and PCIe slots Figure A 5 Front Panel Figure A 6 Back Panel Back Panel PRI Primary AUX Auxiliary REM Remote Left LED Link Green Activity Blinks Green Right LED GB...

Страница 70: ...Link and Traffic Blinks Blue BYP BLK BYP Bypass BLK Block Disconnect Normal No Light Bypass or Block Disconnect Orange HDDs SSDs Disk Connected Blue Read Write Activity Blinks Blue Failed Disk Orange...

Страница 71: ...High VH configuration Series HDD SSD Data Store Dimensions LxWxH Weight without packaging PCIe Slots Onboard Bypass Ports Max Ports EX 560 1U 1TB HDD 1x80GB SSD 40 70GB 380GB VSP 17 09x15 52 x1 66 in...

Страница 72: ...r Heat Dissipation in BTU hr Typical Max VA EX 560 760 1x250W 100 240Vac 50 60Hz 2 1 A 1 2A 85W 135W 97 295 140 EX 1160 2x450W 100 127Vac 8A 50 60Hz 4 1A 175W 220W 97 605 225 EX 1260 with 4xHDD 2x770W...

Страница 73: ...Allocation RiOS VSP HDD SSD RAM Shipped RAM Available to VSP ESXi EX560 All versions 1 x 4 cores 3 1 GHz 2 cores 2 cores 1TB HDD 1x80GB SSD 8GB 16GB with Granite licensed model 4GB 9GB EX760 All vers...

Страница 74: ...orage for VM files You can use the rest of the space for the Granite blockstore Important For optimal performance Riverbed recommends direct storage and not iSCSI unless disk sizing flexibility is abs...

Страница 75: ...Operating Temperature Storage Relative Humidity Storage Humidity Operating Altitude EX560 EX760 50 dBA Sound pressure Typical 10 40 C 50 104 F 40 65 C 40 149 F 20 80 non condensing 5 95 non condensin...

Страница 76: ...70 Steelhead Appliance Installation and Configuration Guide Series EX xx60 Technical Specifications Steelhead EX Environmental Specifications...

Страница 77: ...on wizard about 32 restarting 32 Configuration verifying 36 39 Connecting LAN switch to LAN port illustration of 35 Primary port to LAN switch illustration of 35 43 WAN port to WAN router illustration...

Страница 78: ...inition of 28 Product inventory 25 Professional services contacting 6 R Required equipment 26 Riverbed Licensing Portal overview 19 retrieving license keys 21 S Safety guidelines 6 Scalable Data Refer...

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