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RC Series

RC3502SV-7311 Installation Guide

04-2017-A

www.rivatech.de

20

6.5. Safe Mode

There may be certain occasions that your camera repeatedly fails to boot. Then, your camera
may enter safe mode to be recovered from the occasions.

What may have caused Safe Mode?

Here below are the main typical causes.
* The power supply is continually unplugged certain times in the middle of system booting.
* The firmware files required for system booting are damaged.
* There are conflicts in the system settings.

How to recover your system from Safe Mode

The messages above will appear on the webpage when your device has been rebooted in safe
mode. Then, you should follow the instructions on the webpage according to each step.

Note

i

There is another method to update firmware, which is using IPAdminTool.
Please refer to ‘IPAdminTool User’s Manual.pdf’ for the detailed procedure.

Note

i

If your device is still in safe mode after trying to update firmware, please contact
your local agency to get further assistance.

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Содержание RC3502SV-7311

Страница 1: ...www rivatech de Specification subject to change without notice RC3502SV 7311 Installation Guide ...

Страница 2: ...t failure or damage to the unit Please do not install the camera in a place exposed to direct sunlight Do not operate the camera in environments beyond the specified temperature Refer to Environment Condition on APPENDIX A SPECIFICATIONS in this manual Before applying power to the camera check the power source to ensure that it is within the specifications Refer to Electrical Characteristics on AP...

Страница 3: ...age Attributes 11 5 CONNECTIONS 12 6 CONFIGURATION 15 6 1 Set up network environment 15 Generic IP Environment 15 Custom IP Environment 16 6 2 View video on web page 17 6 2 1 ActiveX Installation 17 6 2 2 View video using IPAdmin Tool 18 6 3 Reboot 19 6 4 Factory Default 19 6 5 Safe Mode 20 APPENDIX A SPECIFICATIONS 21 Summary 21 Electrical Characteristics 22 Environment Condition 22 Mechanical Co...

Страница 4: ...6 Vandal proof IK10 Video H 264 Baseline Main High Profile MPEG 4 Part 10 AVC MJPEG Motion JPEG Max 30fps in 1080p Text Overlay Network 10 100 Base T Ethernet Integration Software Development Kit SDK available ONVIF Compliant Profile S Profile G General Micro SD SDHC slot Power Over Ethernet PoE Video Contents Analytics VCA VCA Presence Standard Licenses with higher specifications than VCA Presenc...

Страница 5: ...ntains Camera DC Power Adaptor Plugs DC Power Jack Cable Terminal Block Screws M4x30 Plastic Anchors O rings Installation Template Silicon Waterproof Band Hex Wrench 3mm Quick Installation Guide Ferrite Core Note i The contents above are subject to change without prior notice DO DI 1 1 C C DC12V ETHERNET RESET MICRO SD DO DI 1 1 C C DC12V ETHERNET RESET MICRO SD ETHERNET WIRE ...

Страница 6: ...5 LAN connector for 10 100 Base T Ethernet PoE supported Reset button Use the button to restart the device or to reset it to factory default Refer to 6 3 Reboot and 6 4 Factory Default for more information microSD SDHC card slot An SD card up to 32GB supported Class 4 and higher recommended for HD recordings Models herein and their appearance are subject to change without any prior notice DO DI 1 ...

Страница 7: ...ION 4 1 Installing the camera 4 1 1 Installation without bracket Installation Template Unit mm Caution Installation template s image size scale in this installation guide is not 1 1 The correct size template design paper can be found inside the package separat ely tallation template ...

Страница 8: ...e entry hole 3 Attach the silicon waterproof band included in the package to the camera s mounting surface 4 Open the camera s dome cover using the L wrench 3mm included in the package 5 Install the provided ferrite core to the LAN cable by reference to the first note below and connect all the cables to the camera Then route the cables through the cable entry hole either at the bottom or at the si...

Страница 9: ...gned to each adapter and tighten the screws in the corresponding holes to assemble the adapter A A A M4TAP A A A IPE 3500 IPE 2100 IPN 2102 IPN 3102 IPN 3502 IPE 3100 PMC 3000 JBK U100 CMA U100 PMA U100 A A A IPN3202HD B B IPN352HD IPX5502HD C C IPN3402HD D D D IPN2103HD IPN3102HD IPN3502HD A A A IPN6802HD B B B IPN6702HD C C C C IPN6602HD D D D D WMB 3000P CMB 3000P 1 2 3 H B B B A A A C C C C D ...

Страница 10: ...ise or counter clockwise If the panning angle is properly adjusted fix the gimbal bracket not to move when the other parts are adjusted 2 Tilting Adjustment Gimbal Bracket 2 Perform the tilting adjustment by moving the inner liner vertically to upward or downward direction Then tighten the screws on both sides of the gimbal bracket to fix the tilt angle 3 Horizontal rotation of lens Camera Gimbal ...

Страница 11: ...djust zoom and focus by clicking arrow buttons the buttons move the lens more extensively than the buttons 2 Click One Click Focus to automatically set the lens focus 3 If focus point is considered misaligned reset it to a zero point by clicking Calibrate 4 4 Setting the Image Attributes On the camera s webpage users can configure the image attributes The menu of the image attributes is available ...

Страница 12: ...or DI connection Sensor DI can be connected to either a voltage type sensor or a relay type sensor like the following figures Settings can be done through the camera s webpage Input voltage range 0VDC minimum to 5VDC maximum Max 50mA Caution Do not exceed the maximum input voltage or relay rate DO COM Relay Type Device Internal X X C 1 C 1 O I DO N O DI AUDIO DC12V Reserved DO DI 1 1 C C DC12V ETH...

Страница 13: ... is recommended for enhanced sound Refrain from connecting a headphone or an earphone directly to the camera Microphone In Max 2Vp p 20KΩ 90dB Headphone Out 60mW 16Ω 95dB Mic Amp Speaker ETHERNET MICRO SD DC12V DO DI 1 Out Out 1 VIDEO C C In AUDIO SW1 SW2 SW3 SW5 SW6 N A N A N A N A S W 2 S W 3 3 3V DI COM DI COM Relay Type Voltage Type Output of Sensor Output of Sensor Internal Internal ...

Страница 14: ...t connection may cause a damage to the device If the camera is powered via PoE refer to Appendix B Power over Ethernet for more information LAN connection The camera uses an RJ45 LAN connector for 10 100 Base T Ethernet Use the Ethernet cable RJ45 to connect the device to a hub or a router in the network When the LAN cable is connected the orange LED light will become solid and green LED will blin...

Страница 15: ...ent where IP address 192 168 XXX XXX are used users may view the live streaming images on a web page using the device s default IP address 1 Convert the device s MAC address to the IP address Refer to the Hexadecimal Decimal Conversion chart at the end of the manual The MAC address of the device is attached on the side or bottom of the device 2 Start the Microsoft Internet Explorer web browser and...

Страница 16: ...AdminTool s list and highlight the device s name 2 Right click the mouse select IP Address and select one between Single and Multiple The IP Setup window appears There are two options that are for a single device or for multiple devices respectively Refer to IPN Using IPAdminTool pdf for more information 3 On the New Information table in the Single IP Change window modify the last two digits of th...

Страница 17: ...is root pass 6 2 1 ActiveX Installation 1 When the browser asks to install the AxUMF software click Install to proceed 2 When the Setup installation pop up window appears click Install to proceed with the rest of the installations Note i Depending on system OS and Internet Explorer version installation experience may differ from one another Figures described above are from Windows 7 Internet Explo...

Страница 18: ...s MAC address and etc 1 From the IPAdminTool s product list select the device by highlighting it 2 Right click the mouse and select Web View The system s default web browser opens the device s address Whether directly accessing the streaming video by typing the IP address on a web page or taking steps through IPAdminTool ActiveX is needed to be installed for Microsoft Internet Explorer to have the...

Страница 19: ... factory default on the webpage allows a certain main parameters to be preserved On the camera 1 Press the reset button for 10 seconds by making sure that booting is complete on the device 2 Wait for the system to reboot Then all the parameters of the device will be initialized On the webpage 1 Go to Setup Maintenance Reset All Settings on the camera s webpage 2 Select the items among network sett...

Страница 20: ...ware files required for system booting are damaged There are conflicts in the system settings How to recover your system from Safe Mode The messages above will appear on the webpage when your device has been rebooted in safe mode Then you should follow the instructions on the webpage according to each step Note i There is another method to update firmware which is using IPAdminTool Please refer to...

Страница 21: ... Dual Stream Configurable Resolution 16 9 mode 1920 x 1080 1280 x 720 1120 x 630 960 x 540 800 x 450 640 x 360 480 x 270 320 x 180 4 3 mode SXGA 1280x960 XGA 1024x768 SVGA 800x600 PAL 720x576 NTSC 720x480 VGA 640x480 QVGA 320x240 Compression FPS 30fps 1080p Motion Detection Built in Burnt in Text Digital Video stream overlay text Audio Input output 1 1 channel Compression Format G 711 Function Dig...

Страница 22: ... I Max 50mA 5VDC TTL level 1 5V threshold D O Max 50mA 24VDC On state resistance 50 Ω max continuous Environment Condition Operating Temperature DC12V PoE 40 C 50 C 40 F 122 F Lowest Temperature for device s start up DC12V PoE 0 C 50 C 32 F 122 F Operating Humidity Up to 85 RH The internal heater will operate to boot the device which approximately takes 1 3 minutes Mechanical Condition Material Al...

Страница 23: ...ntional power in such places where AC powers cannot be reached or is expensive to wire Power Comparison Property 802 3af 802 3at Available Power 12 95 W 25 50 W Max Power by PSE 15 40 W 34 20 W Max Current 350 mA 600 mA Supported Cable Category 3 or higher Category 5 or higher Note i For proper activation of PoE the Category 5 cable must be shorter than 100m and conform to the PoE standard Note i ...

Страница 24: ...RC Series RC3502SV 7311 Installation Guide 04 2017 A www rivatech de 24 APPENDIX C DIMENSIONS Unit mm Ø155 ...

Страница 25: ...4 A1 161 C6 198 EB 235 0E 14 33 51 58 88 7D 125 A2 162 C7 199 EC 236 0F 15 34 52 59 89 7E 126 A3 163 C8 200 ED 237 10 16 35 53 5A 90 7F 127 A4 164 C9 201 EE 238 11 17 36 54 5B 91 80 128 A5 165 CA 202 EF 239 12 18 37 55 5C 92 81 129 A6 166 CB 203 F0 240 13 19 38 56 5D 93 82 130 A7 167 CC 204 F1 241 14 20 39 57 5E 94 83 131 A8 168 CD 205 F2 242 15 21 3A 58 5F 95 84 132 A9 169 CE 206 F3 243 16 22 3B ...

Страница 26: ...RC Series RC3502SV 7311 Installation Guide 04 2017 A www rivatech de 26 REVISION HISTORY MAN DATE M D Y Comments 04 2017 A 04 05 2017 First release version ...

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