Warranty manual
(According to Law 23/2003 of 10 July, on Guarantees for the Sale of Consumer Goods)
RIEJU manufacturer's warranty rules.
The company RIEJU hereby guarantees to the end consumer, purchaser of a vehicle
manufactured by RIEJU , that both the materials and the manufacture are free from
defects in accordance with the highest quality standards. Consequently, RIEJU hereby
warrants to the final purchaser (hereinafter the "purchaser"), in accordance with the
conditions set forth below, the repair of any defects in materials or workmanship
detected on a new motorcycle free of charge within the warranty period and without
any limitation as to the number of kilometres travelled or the number of hours of
operation.
Warranty period
The warranty period shall commence on the day of delivery of the vehicle to the
purchaser by a RIEJU licensing dealer, or in the case of demonstration models, on the
date the vehicle first starts operating. The seller is liable for any lack of conformity
which becomes manifest within the time period established under the Law 23/2003 of
July on Warranties in the Sale of Consumer Goods from the time of delivery and in
accordance with Directive 1999/44/EC for the rest of the Member States of the
European Community. For countries outside the European Community, the warranty
period will be governed by the rules in force. However, if the lack of conformity
becomes apparent during the first six months from the date of delivery of the
motorcycle, it is presumed that this fault existed when it was delivered; from the sixth
month, the consumer must prove that the non-conformity existed at the time of delivery
of the goods. During the first six months after the delivery of the repaired good, the
seller shall be liable for any lack of conformity which motivated the repair.
Any defects detected in the product must be brought to the attention of a dealer
authorized by RIEJU within the warranty period. If the last day of the warranty period
falls on a Sunday or an official holiday, the warranty period will be extended in such a
way that the last day of the warranty period is the first business day after the Sunday or
an official holiday.
Warranty claims for defects not brought to the attention of a dealer
authorized by RIEJU before the end of the warranty period will be
excluded.
Obligations of the buyer
RIEJU will be entitled to reject warranty claims if and to the extent that:
a.) The buyer has not proceeded to subject the vehicle to any of the inspections
and/or maintenance work required in the user manual or has exceeded the date
stipulated for such inspections or maintenance work; also excluded from the
warranty are any defects that appear before the date set for an inspection or
maintenance work that would have never been carried out, or that will be
carried out after the established date.
b.) Inspection, maintenance work or repair carried out by third parties not
recognized or authorized by RIEJU.
c.) Any maintenance or repair that has been carried out in breach of the technical
requirements, specifications and instructions stated by the manufacturer.
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