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Troubleshooting

Use this section to diagnose problems with the projector.

Problem

Solutions

Power does not turn on.

• Make sure the power plug or connector is connected

correctly.

• Make sure the lamp cover is mounted correctly.

For details, see the Operating Instructions.

Power turns off during use.

• Make sure the environment in which the projector is

being used is within the acceptable temperature range.

• Make sure the vents are not blocked.

No image.

• Make sure the input signal is switched correctly if “Auto

Input Search” in “Default Settings” is set to “Off”.
For details, see the Operating Instructions.

• Make sure the mute function is not turned on.

For details, see the Operating Instructions.

• Check the settings of Brightness in Image Adjustment.

For details, see the Operating Instructions.

• Make sure the computer or AV equipment is connected

to the projector correctly.
For details, see the Operating Instructions.

• Make sure the computer's image output is switched

correctly.
For details, see the Operating Instructions.

• Make sure the computer or AV equipment is working

properly.

Troubleshooting

Содержание Soleil-PJ WX4130

Страница 1: ...Model Soleil PJ1 Machine Codes Y011 Y012 Field Service Manual October 2011...

Страница 2: ......

Страница 3: ...nts through hole pins and on PCBs as the level of heat required to melt lead free solder is high Prevention of Physical Injury 1 Before disassembling or assembling parts of the machine and peripherals...

Страница 4: ...ations The following information is only for EU member states The use of the symbol indicates that this product may not be treated as household waste By ensuring this product is disposed of correctly...

Страница 5: ...e or Refer to Screw Connector Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries Other product names used herein are for id...

Страница 6: ...w 8 Names of the Terminals on the Right Side 8 2 Installation Installation Requirements 9 Using the Menus 11 Using the Menus 11 3 Replacement and Adjustment Replaceable Part Hierarchy 15 Parts Replace...

Страница 7: ...er 43 Electrical Adjustment 44 Adjustment Points vs Part Replaced 44 Preparation 45 Projector Setup 45 4 System Maintenance Firmware Update 57 Updating the Firmware Using a Computer Main Board only 57...

Страница 8: ...6...

Страница 9: ...1 Product Information Specifications See Appendices for the following information General Specifications 7...

Страница 10: ...For connecting an Ethernet cable 4 Computer In port Y Pb Pr For inputting RGB signals from a computer or component image signals Y Pb Pr from a video player 5 Video In port For inputting image signals...

Страница 11: ...overheated internal components Do not use any power sources other than those that match the specifications shown Doing so could result in fire or electric shock Do not use any frequencies other than t...

Страница 12: ...In a high altitude location higher than approximately 1500 m above sea level where air is thin cooling efficiency is reduced so use the projector with High Altitude Mode set to On 2 Installation 10...

Страница 13: ...control Setup using the Setting display The menu shown below is for operation instructions purposes and might differ from the actual display 1 Press the MENU button 2 Select a menu tab using the and...

Страница 14: ...ttons If To settings is displayed on the right the item has a submenu Press the Enter button to display the submenu screen 5 Press the Enter button If Execute is displayed to the right of the item you...

Страница 15: ...Change the value using the and buttons and then press the Enter button Selecting the value from a list Change the value using the and buttons and then press the ENTER button Using the Menus 13...

Страница 16: ...are executed or some settings are changed The Network USB Settings menu has three submenu screens USB Settings Network Settings and Network Application Settings Open the submenu according to the sett...

Страница 17: ...low shows what parts must be removed to access each replaceable part in the projector The parts on the first level e g Lamp module are accessible without removing any other parts The more levels down...

Страница 18: ...Network board Wireless LAN module Y012 only 3 Replacement and Adjustment 16...

Страница 19: ...ng types of screws M2 M2 5 M2 6 M3 Lamp Module 1 Turn over the projector and place it on a flat surface so that you can see the bottom of the projector 2 Turn the knob counterclockwise and then open t...

Страница 20: ...Hold the handle and then pull the lamp unit out of the projector Intake Cover 1 While pressing the lever on the right side of the air filter pull the intake cover A open 3 Replacement and Adjustment 1...

Страница 21: ...Exhaust Fan Cover 1 Exhaust fan cover A hooks x2 Front Cover 1 Lamp cover p 17 Lamp Module 2 Intake cover p 18 3 Exhaust fan cover p 19 4 Remove four screws Parts Replacement 19...

Страница 22: ...5 Remove a screw 6 Front cover A x 1 Intake Inner Cover 1 Front cover p 19 3 Replacement and Adjustment 20...

Страница 23: ...2 Intake inner cover A x 1 Rear Cover 1 Intake inner cover p 20 2 Remove four screws Parts Replacement 21...

Страница 24: ...3 Remove a screw 4 Remove a screw 5 Rear cover A x 2 3 Replacement and Adjustment 22...

Страница 25: ...Top Cover 1 Rear cover p 21 2 Remove a screw 3 Top cover A x 1 Terminal Cover 1 Rear cover p 21 Parts Replacement 23...

Страница 26: ...2 Control port cover A hooks x 2 3 Terminal cover A x 1 Remote Control Receiver Board 1 Rear cover p 21 3 Replacement and Adjustment 24...

Страница 27: ...2 Cover for remote control receiver board bracket A x 1 3 Remote control receiver bracket A x 1 4 Remote control receiver board A x 1 x 1 Parts Replacement 25...

Страница 28: ...Speaker 1 Rear cover p 21 2 Cover for remote control receiver board bracket A x 1 3 Speaker A x 2 Control Panel Board 1 Top cover p 23 3 Replacement and Adjustment 26...

Страница 29: ...2 Control panel board bracket A x 3 3 Control panel board A x 3 Keys 1 Control panel board p 26 Parts Replacement 27...

Страница 30: ...2 Keys A hooks x 5 PSU 1 Top cover p 23 2 Terminal cover p 23 3 Remove 2 screws detach a connector and move the power inlet 3 Replacement and Adjustment 28...

Страница 31: ...4 Remove 2 screws detach 2 connectors and open a clamp 5 Remove a screw 6 PSU A x 1 Parts Replacement 29...

Страница 32: ...7 Separate the PSU x 2 x 1 Intake Fan 1 Terminal cover p 23 2 Intake fan x 2 x 2 3 Replacement and Adjustment 30...

Страница 33: ...3 Intake fan sensor A x 1 Network Board Y012 only 1 Intake fan p 30 2 Network board with bracket x 5 3 Network board x 1 Wireless LAN Module Y012 only 1 Network board p 31 Parts Replacement 31...

Страница 34: ...2 Wireless LAN module x 2 x 2 Interface Board 1 Y011 Intake fan p 30 Y012 Network board p 31 2 Remove 2 screws 3 Replacement and Adjustment 32...

Страница 35: ...ain board you must enter the current value of color wheel index delay after installing the new board Make a note of the current value by displaying the Service status p 45 Projector Setup 1 Interface...

Страница 36: ...oard enter the value of color wheel index delay and perform keystone calibration and sub contrast adjustment p 44 Electrical Adjustment Exhaust Fan 1 Rear cover p 21 2 Remove two screws and detach the...

Страница 37: ...3 Exhaust fan A x 1 Lamp Ballast 1 PSU p 28 2 Remove a screw and a cable Parts Replacement 35...

Страница 38: ...3 Remove a screw and detach a connector 4 Lamp ballast A x 1 Lamp Power Cord 1 Exhaust fan p 34 2 Lamp ballast p 35 3 Replacement and Adjustment 36...

Страница 39: ...3 Exhaust duct A x 2 4 Exhaust duct A x 2 5 Cover A x 1 Parts Replacement 37...

Страница 40: ...of color wheel index delay that is specific to the new unit The value is printed on the label attached to the unit Make a note of the last three digits on the label shown in the figure and enter it af...

Страница 41: ...lace it on a sheet of paper When handling the optics section hold the metal parts shown in the figure When installing the optics section make sure the cables are not trapped under the leg of the optic...

Страница 42: ...2 Remove 2 screws 3 Base for the optics section x 4 4 Lamp fan A 3 Replacement and Adjustment 40...

Страница 43: ...Lamp Cover Open Sensor 1 Base for the optics section p 39 Lamp Fan 2 Lamp cover open sensor A Temperature Sensor 1 Lamp fan p 39 2 Remove a screw Parts Replacement 41...

Страница 44: ...3 Temperature sensor cover A 4 Temperature sensor with bracket A 5 Temperature sensor A x 1 3 Replacement and Adjustment 42...

Страница 45: ...g the left foot adjuster remove the lamp ballast p 35 Lamp Ballast When removing the front or right foot adjuster remove the optics section p 38 Optics Section 2 Release two hooks to remove the foot a...

Страница 46: ...aced Keystone Sub Contrast Color wheel index delay Main board Control panel board Optics section Adjustment is needed Not necessary Save Data to EEPROM Common for all adjustments Before doing the adju...

Страница 47: ...on the projector 3 Press the button on the projector 4 Press the button on the projector 5 Press and hold the Enter button on the projector for longer than 2 seconds When the projector enters the Serv...

Страница 48: ...take fan FAN 2 is the Exhaust fan FAN 3 is the Lamp fan The number in the Error log shows the error ID p 72 Error ID Keystone Calibration 1 Press the Input and buttons simultaneously 3 Replacement and...

Страница 49: ...3 Press the Enter button of the projector When the adjustment is successfully completed the values changes from the default 0 0 2048 Example See below If it fails the values don t change from the def...

Страница 50: ...ees 5 Select the KC1 item by pressing the button 6 Press the Enter button of the projector When the adjustment is successfully completed the values changes from the default 0 0 2048 Example See below...

Страница 51: ...If it fails the values don t change from the default 0 0 2048 7 Keep the projector at 30 degrees Electrical Adjustment 49...

Страница 52: ...adjustment is successfully completed the values changes from the default 0 0 2048 Example See below If it fails the values don t change from the default 0 0 2048 When the projector is not tilted accur...

Страница 53: ...hine the lamp through it for 30 minutes or more 11 Select the KC3 item by pressing the button 12 Press the Enter button of the projector When the adjustment is successfully completed the values change...

Страница 54: ...ght click to display the following color pallet Click the White button Move the mouse cursor out of the screen to avoid an error 1 Select the Sub contrast item by pressing the button 3 Replacement and...

Страница 55: ...ent is successfully completed the values changes from the default 512 512 512 Example See below If it fails the values don t change from the default 85 Color wheel index delay 1 Select the C W index d...

Страница 56: ...re than 500m 1 640ft and under 1 000m 3 281ft The value 2 15 4 up is for more than 1 000m 3 281ft and under 1 500m 4 921ft The value 3 23 1 up is for more than 1 500m 4 921ft and under 2 000m 6 562ft...

Страница 57: ...3 Press the MENU button Electrical Adjustment 55...

Страница 58: ...3 Replacement and Adjustment 56...

Страница 59: ...driver software must be installed on your computer 1 Double click the CP210xVCPInstaller exe icon 2 Click Install Updating the firmware 1 Make sure that the power cord of the projector is disconnected...

Страница 60: ...nd the Returned area under Checksum Hex on the DLP_FlashLoader window displays the same value as the Expected area Updating the firmware using a USB memory device Y012 only You can update the firmware...

Страница 61: ...power button the lamp indicator and the temperature indicator flash sequentially 6 When update process is successfully completed the Power button lights up blue and the lamp and temperature indicators...

Страница 62: ...ayed in the network service menu Item Description Remote Setup Status Displays the setup status of Remote function Remote Request No Input the request No required for Remote function setup Remote Serv...

Страница 63: ...plays the location notified from the NRS New Remote Service as response to request No confirmation on Remote function Remote Perform Registration Perform Remote registration Remote Registration Respon...

Страница 64: ...ys the macro version of the NRS New Remote Service certificate used on Remote function Remote Certificate PAC Version Displays the PAC version of the NRS New Remote Service certificate used on Remote...

Страница 65: ...uthKeyChangeResult is sent to the regular gateway 5 Writing of the certificate failed notifyAuthKeyChangeResult is sent to the regular or rescue gateway 6 Result notification failed When SSL negotiati...

Страница 66: ...is shorter than 3 4 of the configured margin 3 The period between the current time and expiration time is shorter than 1 2 of the configured margin 4 Certificate expired 5 The current date is before t...

Страница 67: ...ote Near Expiry Notify Date Displays the date to notify near expiry of certificate Remote Last Scheduled Notify Date Displays the previous scheduled notification date Remote Rescue Gateway URL Path Di...

Страница 68: ...imum Number of Multiparts The maximum number of multipart messages sent and received with the NRS New Remote Service gateway Remote SSL Usage Not used Remote Gateway Port Not used Remote Gateway Host...

Страница 69: ...391 One machine registered twice 2392 Parameter error 2393 An RC Gate not controlled 2394 A device not controlled 2395 RC Gate BoxID is incorrect 2396 RC Gate DevicID is incorrect 2397 ID2 is incorrec...

Страница 70: ...4 System Maintenance 68...

Страница 71: ...efective The temperature around the lamp ballast is high Replace the lamp Clean the inside of the projector Replace the optics section Replace the lamp ballast Flashes at 2 second intervals Lamp off e...

Страница 72: ...rly connected Replace the fan Replace the main board Temperature error Power went out during use Internal overheating The temperature around the intake fan is 42 degrees C or higher Temperature sensor...

Страница 73: ...operly connected Firmware update error The firmware has not been properly written Perform the firmware update procedure again If the problem persists replace the network board and the main board The P...

Страница 74: ...erly attached Check the lamp cover open sensor 3 Lamp off error The processor in the lamp ballast is malfunctioning The main processor is malfunctioning Disconnect the power cord and then connect it a...

Страница 75: ...tor condition Check if the control panel connector is properly connected 9 Memory read error A data access error occurred while accessing the EEPROM on the main board Replace the main board 10 Audio p...

Страница 76: ...r CN14 is properly connected Clean the inside of the projector Replace the main board Replace the optics section 16 DMD error DMD temperature is abnormal DMD drive voltage is too low Replace the optic...

Страница 77: ...age Make sure the input signal is switched correctly if Auto Input Search in Default Settings is set to Off For details see the Operating Instructions Make sure the mute function is not turned on For...

Страница 78: ...sure the input signal is compatible with the projector For details see Appendices Check the status of the video tape or other video source Image is blurred Image is partially out of focus Make sure t...

Страница 79: ...or details see the Operating Instructions Color is faded Tint is poor Check the settings of Color Saturation R level G level and B level in Image Adjustment For details see the Operating Instructions...

Страница 80: ...aced between the remote control and the projector Make sure the remote control receiver is not exposed to strong light No images from USB devices Y012 only Make sure the USB memory device is connected...

Страница 81: ...there is nothing placed between the computer and the projector Make sure the operating system of the computer is compatible with Network Utility Log on to the computer using administrator privileges t...

Страница 82: ...MEMO 80 EN...

Страница 83: ...Model Soleil PJ1 Machine Codes Y011 Y012 Appendices Dec 2011...

Страница 84: ......

Страница 85: ...TABLE OF CONTENTS 1 Appendix Specifications General Specifications 3 List of General Specifications 3 List of Supported Signals 4 1...

Страница 86: ...2...

Страница 87: ...221 mm 10 1 5 7 8 7 inches Operating environment Temperature 5 to 35 C 73 to 95 F Humidity 30 to 70 Display element Display method Single chip DLP Panel size 0 65 inches Pixels 1 024 000 pixels 1280 H...

Страница 88: ...thorized copying The HDCP specification was developed and is licensed by Digital Content Protection LLC The HDMI port on this projector is HDCP compliant and can project digital video content protecte...

Страница 89: ...56 250 35 156 36 000 60 317 37 879 40 000 72 188 48 077 50 000 75 000 46 875 49 500 85 061 53 673 56 250 832 624 832 624 74 550 49 725 57 283 848 480 848 480 60 000 31 020 33 750 1024 768 1024 768 60...

Страница 90: ...0 49 702 83 500 74 934 62 795 106 500 84 880 71 554 122 500 1280 960 1280 960 60 000 60 000 108 000 75 019 75 019 126 032 85 002 85 937 148 500 1280 1024 1280 1024 60 020 63 981 108 000 75 025 79 976...

Страница 91: ...ve resolution mentioned below will be compressed For this reason some information may be lost and or image quality may be affected Y011 Y012 1280 800 dots List of supported signals Y PB PR input Mode...

Страница 92: ...d signals HDMI input Since the resolutions or frequencies input from a computer or picture device vary and may be different from the signals listed below the images may not appear correctly or some si...

Страница 93: ...250 1080 24p 1920 1080 24 000 27 000 74 250 1080 30p 1920 1080 30 000 33 750 74 250 1080 50p 1920 1080 50 000 56 250 148 500 1080 60p 1920 1080 60 000 67 500 148 500 640 480 640 480 59 940 31 469 25 1...

Страница 94: ...00 001 1280 720 1280 720 60 000 45 000 74 250 1280 768 1280 768 59 995 47 396 68 250 59 870 47 776 79 500 74 893 60 289 102 250 84 837 68 633 117 500 1280 800 1280 800 59 910 49 306 71 000 59 810 49 7...

Страница 95: ...40 900 1440 900 59 901 55 469 88 750 59 887 55 935 106 500 74 984 70 635 136 750 84 842 80 430 157 000 1600 900 1600 900 60 000 60 000 108 000 60 000 75 000 162 000 1680 1050 1680 1050 59 883 64 674 1...

Страница 96: ...D PR 7 GND G GND Y 8 GND B GND PB 9 N C 10 GND 11 N C 12 I2C Data 13 Horizontal sync signal 14 Vertical sync signal 15 I2C CLOCK Input Signal RGB input RGB signals 0 7 V p p 75 ohm Horizontal sync sig...

Страница 97: ...c characters supported Replies Acknowledge Aborted 3Dh Command 3byte 3Ah E 45h R 52h 0 30h CR 0Dh No acknowledge 3Dh E 45h R 52h 0 30h CR 0Dh For details of Acknowledge Normally ended see Main command...

Страница 98: ...5 Video input INP 9 INP 9 Network input Y012 only INP 12 INP 12 USB input Y012 only INP 13 INP 13 CR is added to the end of Acknowledge Normally ended A USB driver must be installed to control the pr...

Страница 99: ...MEMO 15...

Страница 100: ...MEMO 16 EN...

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