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echnical

ulletin

PAGE: 1/1

Model:

Aries P1.5/C1.5,

Date:

22-Apr-14

No.:

RM077113

Subject:

Part Information- DRUM STAY:PAPER FEED:

WELDING

Prepared by:

T.Miyamoto

From:

PP Service Planning Department 1G

Classification:

Troubleshooting
Mechanical
Paper path
Product Safety

Part information
Electrical
Transmit/receive
Other (

)

Action required
Service manual revision
Retrofit information
Tier 2

Please add the following part to your parts catalog.

Old P/N

New P/N

Description

Q’ty

Int

Page Index

Note

D5323434 DRUMSTAY:PAPER FEED:

WELDING

267

Add

D5323434

Содержание pro c901

Страница 1: ...July 2011 production Not available 1 005 16 M0775252D May 2011 production Not available 1 004 16 M0775252C April 2011 production Not available 1 003 16 M0775252B February 2011 production Not available...

Страница 2: ...paper stock When the flywheel is added to the machine for a countermeasure against the shockjitter following SP need to be changed together SP2 992 001 0 0 0 5 SP2 993 001 0 1 Following Firmware need...

Страница 3: ...onitor Erase Margin Adj Leading Edge Erase Margin Adj Trailing Edge Minimum setting 0 0 6 0 Following firmware need to be upgraded together Part number Version Engine M0775252D 1 005 16 System Copy M0...

Страница 4: ...he machine Fixes 1 Problem of decrease in print speed when saddle stitching SRA3 on the Booklet Finisher SR5020 has been fixed 2 Problem of the printer halting and disabled to resume from an error whe...

Страница 5: ...e 1 04 M0776390B July 2011 Production 1 03 M0776390A May 2011 production 1 01 M0776390 1st Mass production Version Modified Points or Symptom Corrected 1 04 Modified Points In the Paper Library Advanc...

Страница 6: ...nt fuser unit PM counter is corresponding to several fusing unit to prevent fusing belt from wearing away Following firmware need to be upgraded together Part number Version Engine M0775252D 1 005 16...

Страница 7: ...ervice manual revision Retrofit information Product Safety Other Firmware Tier 2 This RTB has been issued to announce the firmware release information for the OpePanel EXP For US Models Version Progra...

Страница 8: ...Paper Custom Paper Following firmware need to be upgraded together Part number Version Engine M0775252E 1 006 16 System Copy M0776091E 1 04 Websys M0776093C 1 02 Ope Panel CHN M0776387 1 05 Ope Panel...

Страница 9: ...d to be upgraded together Part number Version Engine M0775252E 1 006 16 System Copy M0776091E 1 04 Websys M0776093C 1 02 Ope Panel CHN M0776387 1 05 Ope Panel NA M0776385C 1 05 Ope Panel EU M0776386C...

Страница 10: ...m Corrected 7 12 Modified Points If SSDP Active Web ImageMonitor Configuration Network Security a high load on the CPU might result in Web ImageMonitor locking up LP with an external controller will l...

Страница 11: ...to SMB fails if the file submitted to the DFS folder in the destination and the file of the same name exist in the DFS folder 2 If Windows Authentication is enabled printing a large number of copies o...

Страница 12: ...Available 1 00 M0776093A 1st Mass production Not Available Note Definition of Availability of RFU via Remote Available The firmware can be updated via RFU or SD card Not available The firmware can onl...

Страница 13: ...76386C 1 05 Language M0776390B 1 04 Network Support M0776692C 7 12 1 01 Modified Points Early web cleaning indication has been fixed fuser unit PM counter is corresponding to several fusing unit to pr...

Страница 14: ...1 Production Not available 1 04 M0776091E July 2011 Production Not available 1 03 M0776091D May 2011 Production Not available 1 02 M0776091C May 2011 Production Not available 1 01 M0776091B February 2...

Страница 15: ...LUMBIA EFI version need to upgrade together with following patch when applying this firmware 1 1B0MG8 1 05 Modified Points Add the function to confirm the paper catalog version 1 04 Modified Points In...

Страница 16: ...indicating Apply Auto Paper Select NO disappear when the paper was set to the tray has been fixed 2 JAM clearance animation was fixed 3 Problem of indicating incorrect jam locations in the downstream...

Страница 17: ...ies P1 5 C1 5 Aries P1 5 Program Name Firmware No Version Note System M0776091A Ver 1 00 Engine M0775252A Ver 1 000A 16 Websys M0776093A Ver 1 00 OpePanel NA M0776385A Ver 1 01 OpePanel EU M0776386A V...

Страница 18: ...ion Note Finisher SR5020 D4345620J Ver 03 140 08 Finisher SR5000 B8305102R Ver 02 000 61 High Capacity Stacker SK5000 1st D4475104H_up Ver 02 270 09 High Capacity Stacker SK5000 2nd D4475104H_down Ver...

Страница 19: ...he MQP file The MQP file only contains data for media ranked either A or A Installing the MQP file into the Aries P1 5 C1 5 will enable application of the media from the Paper Library Rank Description...

Страница 20: ...Media List Paper Library Data for EU Media List ProC901_C901S Media List for EU Rev 7 xls MQP file ProC901_Printer_EU_Rev7 mqp ProC901S_Copier_EU_Rev7 mqp AP Release Date 27th Apr 2011 Summary Pro C90...

Страница 21: ...he copied file library mqp 3 Make sure the mainframe is turned off 4 Insert the SD card containing the library mqp file into the upper SD card slot on the controller 5 Turn on the mainframe 6 Enter SP...

Страница 22: ...red Service manual revision Retrofit information Product Safety Other Tier 2 GENERAL As mentioned in the service manual the PM yield of the fusing belt is prescribed as 400k However the operation pane...

Страница 23: ...nual revision Retrofit information Product Safety Other Tier 2 The Service Manual for Aries P1 5 C1 5 was corrected On pages from 355 to 357 Air Separator Setting From SP 1 901 101 to SP 1 901 124 in...

Страница 24: ...AL Some of the Aries P1 5 ProC901 that did not require the attachment of the decals labels indicating conformity to the RoHS directive were falsely attached with the decals labels and shipped to China...

Страница 25: ...odel Aries P1 5 C1 5 Date 06 Dec 10 No RM077011 The 2 decals and 1 label are attached to the locations shown in the diagram below H5554492A Decal ROHS CHN 10 20mm H5554496A Label ROHS CHN date 40mm G1...

Страница 26: ...be changed only once regardless of whether the counter value is negative or positive Aries C1 5 The counting method can be changed many times regardless of whether the counter value is negative or pos...

Страница 27: ...er counter raised by using A3 DLT or larger size Prints A3 DLT Larger displays SP 5041 001 1 Prints and Print counter raised by using A3 DLT or larger size Difference from Aegis P1 C1 On Aegis A3 DLT...

Страница 28: ...in the fusing units stocked as spare service parts which have all been replaced with the proper hot roller Aries machines in stock are all installed with the proper hot roller regardless of the hot r...

Страница 29: ...1 C901s of the initial production could be found with a spacer attached to the core to compensate for the deviation in the core size Please dispose of this spacer if found together with the Hot Roller...

Страница 30: ...ion between the shift tray and coated thin paper Solution Attach the following auxiliary part to the finisher shift tray Part Number Description D4349901 MODIFICATION Tray Auxiliary Stack Please note...

Страница 31: ...tuate these SPs Modification Schedule Schedule for software design modification is yet determined We will make an additional announcement as soon as the modification schedule is fixed Description in t...

Страница 32: ...support Force Print on the Aries P1 5 C1 5 after evaluating and verifying its performance on the Taurus the upcoming model Modified Software Release Information Release of the modified software is cu...

Страница 33: ...e actual error Paper Tray information does not appear in the blue box under Document default The OK button is invalid Figure 2 To close the dialog box click X or Send to Hold Paper Tray information is...

Страница 34: ...may not exhaust completely Incomplete developer fill The developer may clog the exit of the developer bottle and it may not go into the development unit completely Procedure Developer Exhaust 1 Set th...

Страница 35: ...027 T0101090001 to T0101090044 T0101100001 T0101180001 to T0101180016 T0101190001 to T0101190019 V9901000001 to V9901000003 V9901100001 Serial numbers of development units service parts that are witho...

Страница 36: ...Technical Bulletin PAGE 3 3 Model Aries P1 5 C1 5 Date 15 Feb 11 No RM077017 Location of the serial number of the development unit...

Страница 37: ...Planning Dept Classification Troubleshooting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier...

Страница 38: ...Technical Bulletin PAGE 2 44 Model Aries P1 5 C1 5 Date 17 Feb 11 No RM077018 Correction Page 117 to 131...

Страница 39: ...fference while the ITB drive motor is rotating Overload on the ITB drive motor ITB cleaning blade rolled in or motor defective Defective belt speed sensor Dirty or broken encoder for the belt speed se...

Страница 40: ...g roller at HP during initialization The belt centering roller sensor still detects the belt centering roller at HP after the belt centering roller motor has started rotating Belt centering roller sen...

Страница 41: ...The belt overrun front sensor detects an ITB position error Belt overrun sensor front defective ITB abnormal or worn Belt centering roller out of home position ITB motor rotation sensor defective Belt...

Страница 42: ...rloaded PTR drive overloaded PTR motor defective 477 D 1 Check or replace the PTR unit 2 Check or replace the PTR motor No Type Details Symptom Possible Cause Troubleshooting Procedures PTR position e...

Страница 43: ...se Troubleshooting Procedures Waste toner transport motor 2 sensor error The machine detects an error of the waste toner transport motor 2 Blocking in the toner collection tube to the waste toner bott...

Страница 44: ...untermeasures are same as SC490 001 No Type Details Symptom Possible Cause Troubleshooting Procedures Drum motor K error The machine detects a short or open signal of the coil in the drum motor K blac...

Страница 45: ...the harness 4 Replace the ITB black lift motor No Type Details Symptom Possible Cause Troubleshooting Procedures ITB color lift motor error The machine detects a short or open signal of the coil in th...

Страница 46: ...ected Coil in this motor short or open 490 013 D 1 Check the harness connection 2 Replace the harness 3 Replace the PTR lift motor No Type Details Symptom Possible Cause Troubleshooting Procedures 492...

Страница 47: ...Check the harness and connection 2 Replace the laser unit s Note If one of SC250 to SC257 has occurred before you can tell which is the problem laser unit YM or CK No Type Details Symptom Possible Ca...

Страница 48: ...aser unit YM or CK No Type Details Symptom Possible Cause Troubleshooting Procedures 496 026 C MUSIC sensor Y magnification correction error 1 027 C MUSIC sensor M magnification correction error 1 028...

Страница 49: ...P3820 001 2 Clean or replace the ITB 3 Replace the laser unit YM or CK No Type Details Symptom Possible Cause Troubleshooting Procedures Temperature Humidity sensor K error The output of the temperatu...

Страница 50: ...Technical Bulletin PAGE 14 44 Model Aries P1 5 C1 5 Date 17 Feb 11 No RM077018 Page 133 to 149...

Страница 51: ...within 10 seconds after the tray lift motor starts lifting the bottom plate When the tray lowers the tray lift sensor does not go off within 1 5 sec Tray lift motor 2 defective or disconnected Paper o...

Страница 52: ...per limit is not detected within 10 s while the paper tray is lifting during paper feed The tray 3 or 4 lift sensor is already activated when tray 3 or 4 is placed in the machine Poor connection or de...

Страница 53: ...bypass tray lift motor Poor connection or defective bypass upper limit sensor Poor connection or defective bypass lower limit sensor Remaining paper or another obstruction has stopped the tray and mo...

Страница 54: ...ller unit position properly Dirt or defective shift roller HP sensor Defective shift roller unit motor 521 B 28 Check the harness connection of the above devices 29 Clean or replace the shift roller H...

Страница 55: ...M379 for 1 2 seconds after the drive motor right has rotated for 2 seconds Harness disconnected or broken 38 Defective drive motor right M379 525 B 39 Check or replace the harness 40 Replace the moto...

Страница 56: ...t the fusing unit drawer and then push it into the machine 51 Check the harness connection to the PTB motor fan 52 Replace the PTB motor fan No Type Details Symptom Possible Cause Troubleshooting Proc...

Страница 57: ...ype Details Symptom Possible Cause Troubleshooting Procedures Fan alarm 1 Laser unit YM fan The machine detects a fan alarm signal from the laser unit YM fan for 0 1 second during the fan operation An...

Страница 58: ...arm 1 Black PCDU fan The machine detects a fan alarm signal from the black PCDU fan for 0 1 second during the fan operation An obstruction has stopped the black PCDU fan Harness disconnected 530 012 D...

Страница 59: ...Harness disconnected 79 Check the harness connection to fusing unit fan 1 2 3 4 5 or 6 80 Replace fusing unit fan 1 2 3 4 5 or 6 No Type Details Symptom Possible Cause Troubleshooting Procedures Fan...

Страница 60: ...n obstruction has stopped fusing exhaust fan 1 2 or 3 Harness disconnected 87 Check the harness connection to fusing exhaust fan 1 2 or 3 88 Replace fusing exhaust fan 1 2 or 3 No Type Details Symptom...

Страница 61: ...fter the paper exit motor has started rotating for 1 second An obstruction has stopped front or rear air assist fan 1 Harness disconnected 93 Check the harness connection to front or rear air assist f...

Страница 62: ...No RM077018 No Type Details Symptom Possible Cause Troubleshooting Procedures An obstruction has stopped front or rear air assist fan 3 Harness disconnected 97 Check the harness connection to front o...

Страница 63: ...Technical Bulletin PAGE 27 44 Model Aries P1 5 C1 5 Date 17 Feb 11 No RM077018 Page 182 to 203...

Страница 64: ...Symptom Possible Cause Troubleshooting Procedures ADF Feed In Motor Error D095 only While the feed motor is operating the encoder pulse signal is not received within the specified time or the paper si...

Страница 65: ...replace the harness connections 112 Replace the ADF main control board No Type Details Symptom Possible Cause Troubleshooting Procedures ADF Original Table Lift Malfunction D095 only One of the follo...

Страница 66: ...loaded due to obstruction 120 Check and remove obstruction to the target motor 121 Check the harness connections 122 Replace the target motor entrance roller motor for 720 01 proof tray vertical motor...

Страница 67: ...place the jogger motor 132 Replace the main board of the finisher D434 No Type Details Symptom Possible Cause Troubleshooting Procedures Finisher feed out motor The stack feed out belt HP sensor does...

Страница 68: ...e 2nd failure issues this SC code Guide plate motor disconnected defective Guide plate motor overloaded due to obstruction Guide plate position sensor disconnected defective 725 B 140 Check the connec...

Страница 69: ...thin 600 ms The 1st failure issues this SC code Lower transport motor disconnected defective Finisher connection to lower transport motor loose defective Lower transport motor blocked by an obstructio...

Страница 70: ...The 1st failure issues this SC code Motor harness loose broken defective Motor is blocked by an obstruction Motor defective Finisher main control board defective 733 B 166 Check or clear obstacles aro...

Страница 71: ...re causes this SC code Junction gate did not arrive at the home position within the specified time Junction gate did not leave the home position within the specified time 735 B 175 Check or clear obst...

Страница 72: ...or 188 Replace the finisher main board No Type Details Symptom Possible Cause Troubleshooting Procedures Pre Stack Junction Gate Release Motor Error 3K Finisher B830 The pre stack junction gate releas...

Страница 73: ...ossible Cause Troubleshooting Procedures Finisher corner stapler rotation motor error 3K Finisher B830 The stapler did not return to its home position within the specified time after stapling or The s...

Страница 74: ...e The 1st detection failure issues a jam error and the 2nd failure issues this SC code Booklet stapler motor front harness loose broken defective Booklet stapler motor front overloaded due to obstruct...

Страница 75: ...is not operating Feed out belt motor blocked by an obstruction Feed out belt motor harness loose broken defective Feed out belt motor defective Booklet finisher main board defective 745 B 216 Check o...

Страница 76: ...late HP sensor defective If the motor is not operating Motor blocked by an obstruction Motor harness loose broken defective Motor defective Finisher main board defective 747 B 226 Check or clear obsta...

Страница 77: ...sensor disconnected defective Finisher main board connection to motor loose Finisher main board defective 750 B 236 Check or clear obstacles around the motor drive mechanism 237 Check the harness conn...

Страница 78: ...the finisher main board No Type Details Symptom Possible Cause Troubleshooting Procedures Shift Motor Error 3K Finisher B830 The shift tray half turn sensors Failed twice to detect the shift tray at t...

Страница 79: ...but is not detected at the home position within the specified time The 1st detection failure issues a jam error and the 2nd failure issues this SC code Fold plate HP sensor disconnected defective Fold...

Страница 80: ...Clamp Roller Retraction Motor Booklet Finisher D434 The clamp roller did not return to the home position within the specified time Clamp roller mechanism overloaded due to an obstruction Clamp roller...

Страница 81: ...ding at 2 5 mm intervals No7 Banding at 5 mm intervals No8 Banding at 10 mm intervals No9 Pitch Banding at 56 mm intervals No10 Banding at 8 mm intervals The following table summarizes the 9 types of...

Страница 82: ...in in cross direction z Possible Banding at 85 mm TE No 4 z Possible banding at 5 mm intervals No 7 z Possible change in image length z White spots could appear No 4 Banding at 85 mm TE Shock at PTR w...

Страница 83: ...5 Date 18 Feb 11 No RM077019g No 8 Banding at 10 mm intervals Remove the modified fly wheel z Possible shock jitter at OPC No 2 No 9 Banding at 56 mm intervals Replace the drum cleaning unit None No...

Страница 84: ...and later A3 Y 307 mm from leading edge 3rd page and later M 57 mm from leading edge 3rd page and later C 321 mm from leading edge 2nd page and later K 71 mm from leading edge 2nd page and later SRA3...

Страница 85: ...om leading edge 3rd page and later C 321 mm from leading edge 2nd page and later K 71 mm from leading edge 2nd page and later 12 x 18 Y 191 mm from leading edge 3rd page and later M Does not occur C 2...

Страница 86: ...by color and paper size A4 Y 26 mm from leading edge 6th page and later M 68 mm from leading edge 5th page and later C 111 mm from leading edge 4th page and later K 153 mm from leading edge 3rd page...

Страница 87: ...8 5 x11 Y 26 mm from leading edge 6th page and later M 68 mm from leading edge 5th page and later C 111 mm from leading edge 4th page and later K 153 mm from leading edge 3rd page and later 8 5 x14 Y...

Страница 88: ...1 03 Engine D0955253 1 007 16 System Copy D0956081 1 05 3 Change the following SP values SP Modified Default Remarks SP2 992 001 0 5 0 Drum process speed increases 0 5 and becomes level with the ITB r...

Страница 89: ...m High Low to reduce the amount of shock generated at the PTR nip Note the possible side effect b when applying the above setting If the results are accepted by the customer the procedure is complete...

Страница 90: ...9g Side effects a Possible toner scattering of poor transfer b Productivity will reduce to approximately 78 c Productivity will reduce as follows No 37 Paper Feed Interval Setting 0 1 Approx 90 produc...

Страница 91: ...N 12 pcs per machine 3 pcs per station 1 Open the back Unit 2 Remove the fly wheel 3 Insert 2 modified fly wheels in between the originally installed fly wheel and the mainframe and secure them with t...

Страница 92: ...cceptance as productivity will be reduced Reduced productivity as a result of this modification is also shown in the bottom table A4 A3 SRA3 11 x 8 5 8 5 x 14 11 x 17 12 x 18 13 x 19 Bk 0 0 0 2 0 1 0...

Страница 93: ...sible side effects a b and c when applying the above setting If the results are accepted by the customer the procedure is complete If the results are not accepted by the customer do the following step...

Страница 94: ...ransfer current back to the default value 6 Apply a different paper that has its grain in cross direction Side effects a Possible banding at 85 mm trailing edge No 4 b Possible banding at 5 mm interva...

Страница 95: ...er that is now being used into the Paper Library 2 In Advanced Settings adjust No15 Paper Transfer Feed Speed Adjustment to a value 0 2 in relation to the current value Note the possible side effects...

Страница 96: ...iginating in the drum drive motor gear of the affected color Location of the band by color and paper size Across the entire page in all or specific color s Action Change the Dither to dot a 200 Dot Fi...

Страница 97: ...the band by color and paper size Across the entire page in all or specific color s Action Change the Dither to line a 175 Line Fine text b 200 Line fine text Please select the one with fewer side eff...

Страница 98: ...Paper Library 2 In Advanced Settings No15 Paper Transfer Feed Speed Adjustment reduce the paper feed speed to 0 1 or 0 2 from the current speed If the results are accepted by the customer the procedu...

Страница 99: ...71294 and secure one original fly wheel and one modified fly wheel with TAPPING SCREW 4X12 Repeat the procedure for all stations Note The originally installed fly wheel should be visible when viewed f...

Страница 100: ...ion of the band by color and paper size Across the entire page in specific color s Action Replace the drum cleaning unit Side effects None No10 Banding at 8 mm Intervals Cause Breakage of the plastic...

Страница 101: ...Technical Bulletin PAGE 21 28 Reissued 07 Aug 2012 Model Aries P1 5 C1 5 Date 18 Feb 11 No RM077019g Appendixes...

Страница 102: ...8 Feb 11 No RM077019g Double click on the diagram below for an enlarged view in PDF format These diagrams show the locations of the bands that appear according to the values set in No 37 Paper Feed In...

Страница 103: ...Feb 11 No RM077019g Double click on the diagram below for an enlarged view in PDF This graph describes the relationship of the location of the bands values set in No 37 Paper Feed Interval Setting of...

Страница 104: ...C The color of the lines correspond to the toner colors Y axis left Distance from the leading edge of the first page X axis Value set in No 37 Paper Feed Interval Setting Red line Productivity Y axis...

Страница 105: ...cal Bulletin PAGE 25 28 Reissued 07 Aug 2012 Model Aries P1 5 C1 5 Date 18 Feb 11 No RM077019g Paper Interval between 1st and 2nd sheet Paper Interval between 2nd and 3rd sheet 1st sheet 2nd sheet 3rd...

Страница 106: ...anding appears on the 3rd page as follows z Shock jitter at ITB in Magenta and Yellow z Shock Jitter at OPC in Magenta Productivity 100 Purple line When modifying No37 Paper Feed Interval Setting to 0...

Страница 107: ...jitter banding that could appear if the default settings are used Double click on the diagrams below for an enlarged view in PDF and print these PDF files to the controller However make sure that the...

Страница 108: ...letin PAGE 28 28 Reissued 07 Aug 2012 Model Aries P1 5 C1 5 Date 18 Feb 11 No RM077019g The following diagrams illustrate the mechanism of the shock jitter Double click on the diagrams for an enlarged...

Страница 109: ...customer s site or during installation please change the following SP SP 3701 009 Max Pattern Length 10 25 Target All machines in the field Note In the previous RTB RM077020 we asked to check whether...

Страница 110: ...ation panel in the service manual were missing the explanation of screw types This RTB has been issued to announce the additional explanation If the operation panel is attached using the M4x8 screws a...

Страница 111: ...Technical Bulletin PAGE 2 2 Model Aries P1 5 C1 5 Date 28 Feb 11 No RM077021 Service Manual Corrections Add the description M4 x 6 Correct the description to M4 x 8 Add the description M4 x 8...

Страница 112: ...on Troubleshooting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 This RTB has been issued...

Страница 113: ...it from section 1 to 12 This unit is too heavy for one person to lift or move safely Two people are required to life or move the unit Procedure for removing the Paper Exit unit 1 Pull out the paper ex...

Страница 114: ...PLATE APPLICATION CREO NA 0 1 39 9 D0951774 KEYTOP PRINTER EFI 0 1 39 3 Change Reason Section 7 Operation Panel 3 D095 M077 of the parts catalog had descriptions missing for the following 3 parts The...

Страница 115: ...ies C1 5 EU Creo NA AA EFI Creo Aries P1 5 EU EFI Creo Index No 9 Index No 5 Index No 4 Index No 3 Index No 8 Index No 2 Index No 1 Index No 3 Index No 5 Index No 3 Index No 5 Index No 9 Index No 9 In...

Страница 116: ...r Pass Unit of the initial production connected to the Pro C901 C901s may cause image quality problems of roller marks on paper edges and or vertical white streaks Cause The Transport Rollers and the...

Страница 117: ...er Knob 2 M3799901 MODIFICATION KIT BUFFER PASS AA063678 Spring 3 5N 2 M3791658 Guide Plate Vertical transport Right 1 M3799902 MODIFICATION KIT BUFFER PASS 1 M3791659 Guide Plate Lower 1 M3799901 Mat...

Страница 118: ...C901 C901s NOTE Only EU Units attached with a sticker on the bottom frame See the photo below have already been implemented of the modification Modification is not required for these units Fist of al...

Страница 119: ...inner cover and remove the inner cover and lever Step 1 2 Loosen the four Tightener Pulleys and remove the Timing Belts from the pulleys Inner Cover fixing screw Pull out the unit and remove the four...

Страница 120: ...following order The following two types of rollers are removed from the unit Transport Roller Knob x2 Transport Roller Duplex x10 2 Remove the retaining ring gear and ball bearing 3 Remove the two ro...

Страница 121: ...ing Pulley and Retaining Ring from the current Transport Roller to the modified Transport Roller Step 1 5 Follow steps 1 1 to 1 3 in reverse order to install the Transport Roller and re install the Ti...

Страница 122: ...e Cover and the Release Grip Step 2 2 Open the Guide Plate Cover and lift it up to remove it Step 2 3 Replace the two Transport Roller Springs with the modified Transport Roller Springs Step 2 4 Put b...

Страница 123: ...r 11 No RM077024 Replacement Procedure Vertical Transport Guide Plate Lower Guide Plate Modification Kit M3799902 MODIFICATION KIT BUFFER PASS 1 Step 3 1 Remove the sensor bracket Screws x5 Connectors...

Страница 124: ...ght Upper 1 Release the Coil Springs from both front and rear sides 2 Remove the Retaining Rings from both front and rear sides and remove the Upper Right Guide Plate Guide Plate Right Middle 1 Releas...

Страница 125: ...tes Step 3 4 Release the two Pins Guide Right Lower 1 Release the spring hooks from both front and rear sides 3 Remove the Retaining Rings from both front and rear sides and remove the Lower Right Gui...

Страница 126: ...he modified Guide Plates and follow steps 3 1 to 3 5 in reverse to order to reassemble the unit Step 3 7 Put back the transport unit to complete the procedure See Step 1 1 Guide Plate Vertical Transpo...

Страница 127: ...Toner Transport Motor 1 SP5804 152 and Waste Toner Transport Motor 2 SP5804 153 to be performed also Waste Toner Transport Motor 1 SP5804 152 Output check Waste Toner Transport Motor 2 SP5804 153 to b...

Страница 128: ...g roller thermistor is firmly connected Replace the fusing roller thermistor No Type Details Symptom Possible Cause Troubleshooting Procedures Hot roller warm up error Fusing roller thermistor The cor...

Страница 129: ...oes not reach the warm up temperature 35 degrees Celsius SP correlated value when a the pressure roller reaches its target core and surface temperatures and b the time for warm up has elapsed Defectiv...

Страница 130: ...lanning Classification Troubleshooting Mechanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 This...

Страница 131: ...This pdf is a tool to help find the cause of scratches in the paper feed direction Print the pdf on the machine and if you find a location where the scratches match this could be the cause Main Frame...

Страница 132: ...Technical Bulletin PAGE 2 3 Reissued 15 Jun 11 Model Aries P1 5 C1 5 Date 12 May 11 No RM077028a Victoria...

Страница 133: ...Technical Bulletin PAGE 3 3 Reissued 15 Jun 11 Model Aries P1 5 C1 5 Date 12 May 11 No RM077028a Columbia...

Страница 134: ...lert is not displayed on the operation panel CAUSE System F W problem SOLUTION System F W will be fixed to detect Cleaning Web near end and display the alert TEMPORARY SOLUTION Please check the remain...

Страница 135: ...ut Check Required Additional Procedure Toner Fill SP2253 001 K 002 C 003 M 004 Y 005 Col 006 All Color Init TD Sensor SP3801 001 All Color 002 M 003 K 004 C 005 M 006 Y Do the following output checks...

Страница 136: ...ts with the customer job Are the results accepted by the customer YES Finished Refer to Lines No 2 below this procedure NO Go to the next step 3 Press User tools on the operation panel select Maintena...

Страница 137: ...08 Execute Toner Refreshing in the Adjustment Settings for Skilled Operators Menu for the affected color and check the results with the customer job Are the results accepted by the customer YES Finish...

Страница 138: ...eaning unit NO Go to the next step 2 Press User tools on the operation panel select Maintenance and execute Color registration Are the results accepted by the customer YES Finished NO Go to the next s...

Страница 139: ...indicated on the panel for EU machines Look for the mark on the button shown below 2 To identify the color causing the lines print 3 sheets of the halftone pattern SP2 106 002 16 in each color 3 Swap...

Страница 140: ...tep 4 Swap the drum cleaning unit of the affected color with another unit of a different color 5 Again print 3 sheets of the halftone pattern SP2 106 002 16 Do the vertical lines appear in a different...

Страница 141: ...age is torn and split and is contacting the development roller Due to this contact toner supply is blocked and a sufficient amount of toner is not transferred to the drum Note that M0773457 is attache...

Страница 142: ...16 in each color 2 Check if the edge of the mylar attached to M0773457 is torn or not If torn replace M0773457 and print a halftone pattern in the color causing the line Confirm the line has disappear...

Страница 143: ...r gap as follows a Remove the PCDU from the mainframe b Remove the drum cleaning unit and OPC Drum c Remove the development unit upper cover screw x3 d Rotate the development roller downward until the...

Страница 144: ...rder to put back the development unit 4 Do No 208 Execute Toner Refreshing in the Adjustment Settings for Skilled Operators Menu so that clumps of toner developer are removed and do not clog the docto...

Страница 145: ...oner and developer and maintain better flow of the mixture in the unit See RTB RM077095 for details Note 2 Rotating the development roller in the opposite direction may wear the mylar and entrance sea...

Страница 146: ...rs in an area between the trailing edge and around 16mm from the trailing edge In halftone areas a colored band high color density appears in an area between the trailing edge and around 16mm from the...

Страница 147: ...s more and becomes a white band Troubleshooting NOTE During troubleshooting for white band at the trailing edge when adjusting Paper Transfer Current Trail Edge for both B W and FC the white band may...

Страница 148: ...quality of the customer s job has been accepted by the customer Done If the copy quality becomes worse after adjusting a parameter there is no other procedure 9 Has the copy quality of the customer s...

Страница 149: ...easure fly wheel as a new service part which is used for improving the level of Shock Jitter on the OPC For more detail of Shock Jitter on the OPC please refer to the RTB for countermeasures for Bandi...

Страница 150: ...c PP Service Planning Classification Troubleshooting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Othe...

Страница 151: ...n required Service manual revision Retrofit information Product Safety Other Tier 2 This RTB has been issued to announce the release of the following frames as new service parts New part number Descri...

Страница 152: ...ermistor PM interval 1600k Keys Screen on the operation panel will not function and the PM counter of the Heating Roller Thermistor is NOT cleared in this frozen status NOTE The PM counter of the Heat...

Страница 153: ...d by Static Electricity Static electricity causes the first sheet to stick to the shift tray in low humidity low temperature environments especially with coated paper B Roller Marks on Coated Paper Th...

Страница 154: ...1 B 8 D4342459 ROLLER DRIVEN RUBBER 50 DIA22 2 B 9 D4472879 SHAFT SHIFT DRIVEN 1 Roller Marks Exit Roller Shift Tray Modification B B 10 11050717 CLAMP JDW 1S 2 B 11 D4472432 ROLLER EXIT AUXILIARY AS...

Страница 155: ...age Older than V5510300001 Modification is reflected to the production starting from V5510300001 NOTE Units with the sticker attached on the bottom frame see the photo below have already received all...

Страница 156: ...s not have a blue sticker this indicates that this stacker has received modification A and will require modifications B and C In this case parts included in the modification kit for modification A wil...

Страница 157: ...ce with a piece of cloth Use water if alcohol is not at hand Attach the 3 Mylars to the position outlined in red in the photo below 2mm inside the black line Maker sure the Mylars do NOT protrude agai...

Страница 158: ...es of the tray Step A 3 Peel off the Bottom sheet and slowly attach the Mylar outward from the center Make sure that the edge of the far side also does not protrude against the line Step A 4 Finally r...

Страница 159: ...ch the Mylar outward from the center Make sure the edges far from the reference point B also do not protrude against the line Step A 8 Finally rub the Mylar entirely for complete attachment Slit Slit...

Страница 160: ...the Mylar outward from the center Make sure the edges far from the reference point C also do not protrude against the line Step A 12 Finally rub the Mylar entirely for complete attachment Attach in a...

Страница 161: ...rear covers in the order indicated with the numbers Step B 2 Remove the front door and covers in the order as indicated in the photo below Step B 3 Remove the 2 front inner covers 2 1 1 Cover Exit sc...

Страница 162: ...Proof Tray and Cover Upper Middle Step B 5 Remove the rear upper cover Remove the Bracket Lengthwise Cover Rear Step B 6 Remove the bracket Proof Tray screw x2 Cover Upper Middle screw x2 Screw x1 Br...

Страница 163: ...t upper cover Release the 2 harness clamps and 1 edge saddle Remove the 2 screws and slide the cover forward to remove it Disconnect this connector connected to the control panel Close up view from un...

Страница 164: ...w 2 of the 3 screws holding the stay 2 of the 4 screws holding the Guide Plate Proof Tray 1 of the 3 screws holding the stay Hex head screw 1 of the 2 screws holding the Guide Plate Proof Tray Upper A...

Страница 165: ...e Step B 10 Remove the 2 brackets bracket routed with the harnesses and the bracket for the switch Rear Leave the switch hanging on the bracket after removing the screws Hex head screw Front Guide Pla...

Страница 166: ...lower junction gate and remove the lower junction gate Lower junction gate feeler Do NOT drop and lose this bushing White bushing Bracket for lower junction gate Bracket for upper junction gate Remov...

Страница 167: ...n 11 No RM077037 Step B 12 Remove the Guide Plate Proof Tray Left Upper Front Guide Plate Proof Tray Left Upper Rear Harness clamp Connector Release the 1 harness clamp located at the rear side and di...

Страница 168: ...d Fence Proof Tray and the Exit Roller Proof Tray To remove the Guide Plate Remove the 4 screws To remove the Exit Roller Remove the E ring and the bearing located at the front side Then remove the pu...

Страница 169: ...y Left Lower screw x4 Step B 15 Remove the Supporting Plate Rear Loosen the 2 screws before removing the spring Front Guide Plate Proof Tray Left Lower Tapping M4x8 screw 04514008N Round head M4x10 sc...

Страница 170: ...ket Step B 17 Remove the Bracket Paddle Shaft IMPORTANT Mark the connectors in advance to prevent false connection Shift tray motor bracket Disconnect the 3 connectors release the 1 harness clamp and...

Страница 171: ...11 No RM077037 Step B 18 Remove the gear A and the bearing Step B 19 Remove the E ring and the gear B Step B 20 Remove the front and rear links Link Rear Gear A Rear Front Link Remove the 2 E rings fr...

Страница 172: ...t tray exit driven roller Remove the spring and the bushing Remove the bracket together with the bearing The 2 screws DO NOT have to be removed Rear Spring Bushing Bearing Bracket Rear Front Spring Bu...

Страница 173: ...15 Jun 11 No RM077037 Step B 23 Pull out the 2 shafts Step B 24 Remove the upper exit guide plate screw x4 Front Shaft Front Upper Exit Guide Plate Remove only the E ring installed at the rear side an...

Страница 174: ...ar View of the reverse side of the lower exit guide plate Front Rear Front Lower Exit Guide Plate Hold the front side of the guide plate and flip it over Release the 4 harness clamps and disconnect th...

Страница 175: ...Jun 11 No RM077037 Step B 26 Remove the shift tray exit drive roller End fence Rear Disconnect the connector from the end fence and release the silencer and the harness clamps Shift Tray Exit Drive R...

Страница 176: ...d Green Reuse Red Newly added Pink Differences between Old and New parts Replacement of the Shift Tray related parts Shaft w feeler x2 Silencer x4 Bearing x4 Sensor Install al the newly added parts to...

Страница 177: ...e affixed and cannot be removed NEW film and clamps to be installed additionally OLD guide plate Clamp x2 Following 2 parts to be reused Sensor bracket Sensor Not removable Attach the NEW film D447232...

Страница 178: ...t drive roller Roller x2 D4342474 E ring x2 07200060E Assemble the new parts for the shift tray exit rollers NEW Shaft D4472877 Parallel pin x2 06330120G Install the roller so that the flange faces th...

Страница 179: ...t roller and guide plate Install the new parts except for the irremovable harness clamp New harness clamp to be installed additionally NEW guide plate D4472434 OLD exit roller OLD guide plate Reuse th...

Страница 180: ...11 No RM077037 Step B 32 Replace the exit rollers Step B 33 Replace with the NEW Guide Plate End Fence Proof Tray OLD exit roller NEW exit roller D4342576 OLD guide plate NEW guide plate D4472454 Wid...

Страница 181: ...4 Replace with the NEW driven exit rollers Step B 35 Reassemble the unit by following the Steps B 1 to B 26 in reverse order Spring x4 Guide plate OLD driven exit roller Rotate the roller 90 degrees t...

Страница 182: ...age will be executed immediately afterwards it is not necessary to reattach the following parts These will be removed in the process of Modification C All Rear Covers removed in Step B 1 Front door No...

Страница 183: ...Remove all rear covers in the order indicated with the numbers Step C 2 Remove the Bracket Lengthwise Cover Rear Step C 3 Remove the Supporting Plate Timing Belt 1 Cover Rear Lower 2 Cover Rear Upper...

Страница 184: ...Sub unit Install AE030030 BALL BEARINGS x3 on the pin on the D4774123 BRACKET and secure the bearings with 07200060E REATINING RING D4474123 BRACKET AUXILIARY AE030030 BALL BEARING 8X19X6 07200060E RE...

Страница 185: ...o RM077037 Step C 6 Change the harness routing as shown below Step C 7 Replace with the new BRACKET PROTECT SHAFT LEFT INNER REAR OLD NEW Remove this clamp This clamp will not be used Use this clamp t...

Страница 186: ...en the screws to apply tension to the belt Make sure the bearing is aligned correctly to the whole when installing the SUPPORTING PLATE NEW SUPPORTING PLATE D4474534 C 9 1 Reattach the spring and fast...

Страница 187: ...PCB connectors and remove the inner cover and the bracket Remove 2 screws ground wire and Bracket Inlet Leak Breaker Remove 2 screws and Bracket Cover Rear Lower C 11 1 Remove all the connectors from...

Страница 188: ...9 Model Aries P1 5 C1 5 Date 15 Jun 11 No RM077037 Step C 12 Remove the Inner Cover Rear Left screw x4 Step C 13 Remove the front covers in the order as indicated in the photo below Step C 14 Remove t...

Страница 189: ...ing Distance between the top surface of Bracket A and lower edge of Bracket B to be 140mm Bracket B Manually rotate the DC Brushless Motor located at the rear side to move Bracket B Secure it in posit...

Страница 190: ...ng Front side x2 Rear side x2 Step C 17 Replace with the new TENSION SPRING D4474318 and then fasten the screws Front Side Rear Side Again manually rotate the DC Brushless Motor until the curved part...

Страница 191: ...C 14 Inner Cover Rear Left screw x4 removed in Step C 12 Inner Cover Rear Right removed in Step C 11 Bracket holding PCB Main Control Ass y screw x4 removed in Step C 11 PCB removed in Step C 11 Brack...

Страница 192: ...information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 This manual correction is only for the Buffer Pass Machine used in Chi...

Страница 193: ...n above the correction is the following decal Note for installing Buffer Pass Unit for Aries in China Please ask your supervisor and use a power cord specified for use in China Supervisors Please prep...

Страница 194: ...chanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 The Service Manual for Aries P1 5 C1 5 was cor...

Страница 195: ...manual revision Retrofit information Tier 2 The Service Manual for Aries P1 5 C1 5 is corrected On page 689 in the Appendices the area surrounded by the red box below is corrected System SP7 xxx 1 Cor...

Страница 196: ...Other Tier 2 This RTB has been issued to announce the release of the new ITB Guide Plate New part number Description Q ty Int Page Index Note M0776514 ITB GUIDE PLATE TYPE AX 1 101 17 M0776514 ITB GUI...

Страница 197: ...e Plate and the ITB which prevents the Guide Plate from lifting up and contacting the ITB even when feeding thick paper stocks See the appendix for details NOTES ON THE POSSIBLE TRADE OFF With the mod...

Страница 198: ...atched image appear in the trailing edge as shown in the photo below When to use the original Guide Plate AD The guide plate should be switched back to the original Guide Plate Type AD if toner scatte...

Страница 199: ...tween nip and Guide Plate 21 9mm Length of Mylar A green 10mm Length of Mylar B blue 12mm NOTE The Cover 1st Transfer Ass y may come with Mylars 0 3 pcs as an accessory depending on the finishing prec...

Страница 200: ...ges to damage the fusing belt which generates a line on the output image when changing to a larger paper size Requirements This modification will become available by installing the firmware versions l...

Страница 201: ...Fusing Unit 2 3 4 Optional A decal has been registered as a new service part which will be attached to the fusing unit cover to distinguish between the units Write the fusing unit number and the coun...

Страница 202: ...Distance Counter 1 210 005 1 210 018 1 210 031 1 210 044 Pressure Roller Distance Counter 1 210 006 1 210 019 1 210 032 1 210 045 Thermister1 2 3 Distance Counter 1 210 007 1 210 020 1 210 033 1 210...

Страница 203: ...stalled counter values of SP1210 003 to SP1210 015 will be counted up and counter values of SP1210 016 to SP1210 054 for Fusing Unit 2 3 and 4 will remain the same Also the counter values are reflecte...

Страница 204: ...to Register Multiple Fusing Units 3 Press Fusing Unit No 2 Press Next and open the menu screen 2 3 Select 0303 Counter Setting for Fusing Unit Replacement 1 Administrator login from Adjustment Settin...

Страница 205: ...talled Fusing Unit Hot Roller Fusing Belt Pressure Roller Thermistor Web Cleaning Unit Fusing Unit Hot Roller Fusing Belt Pressure Roller Thermistor Web Cleaning Unit Web Total Page Counter Drive Dist...

Страница 206: ...open to prevent the system from activating Start After installing the Fusing Unit input the counter values on the decal into the SP for the selected Fusing unit Example If a fusing unit assigned as F...

Страница 207: ...en to prevent the system from activating Manually input the counter values into the SP accordingly with the fuser unit number See the next page Start Flowchart Replacing Adding Switching the Fusing Un...

Страница 208: ...leshooting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 This RTB has been issued to annou...

Страница 209: ...er path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 The Service Manual for Aries P1 5 C1 5 is corrected On pag...

Страница 210: ...ollowing SC to your service manual on page 164 in section 3 Appendix Service Call Conditions Service Call Tables 5 2 No Type Details Symptom Possible Cause Troubleshooting Procedures Inverter motor er...

Страница 211: ...quired Service manual revision Retrofit information Product Safety Other Tier 2 Symptom Jam042 Duplex Transport Sensor 1 Late could occur when feeding paper of 13x19 in size and approximately 250gsm i...

Страница 212: ...aching the Guide Lower Duct 1 Remove the clip and open the front left door Lift up the door and remove it Fig 1 2 Pull out the fusing unit handle Fig 1 3 Remove the purge tray inner cover screw x4 Fig...

Страница 213: ...is in contact with the edge of the purge guide plate 4 Clean the surface of the duct with alcohol where the Guide Lower Duct is to be attached 5 Attach the Guide Lower Duct along the surface of the du...

Страница 214: ...s attached completely no peel offs 7 Repeat steps 1 3 in reverse order to complete the procedure Duct Guide Lower Duct Purge guide plate Attach the Guide Lower Duct along the surface of the duct Duct...

Страница 215: ...tion Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 This RTB has been issued to provide an important note on servicing the ITB bel...

Страница 216: ...tioned above the Seal Belt Cleaning Entrance Side Possible Symptoms The following symptoms may occur if the Entrance Seal Belt Cleaning is positioned underneath the Seal Belt Cleaning Entrance Side To...

Страница 217: ...t information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 Please apply the following correction to your Aries P1 5 C1 5 field service manual i...

Страница 218: ...e dimensions of the fixed mold were incorrect OK Stay with the correct dimensions NG Stay with incorrect dimensions The mold used for Black is separate from the other colors and therefore the problem...

Страница 219: ...T 3 pcs required per unit Details of the Modified Slide rail The hole in the Slide rail was enlarged to allow the latch on the Stay to reach the projection NOTE 1 The modified slide rails are indicate...

Страница 220: ...55 15 V9915700009 16 V9915600038 17 V9915600046 18 V9915600047 19 V9915700006 20 V9915600039 21 V9915600048 22 V9915600045 23 V9915600037 24 V9915700005 25 V9915600056 Pro C901S D09557 26 V9915700010...

Страница 221: ...nt units Drum cleaning units and photoconductor drums with care by following the Note in RTB RG178128b to prevent drum scratching 1 Open both front doors and remove the front upper cover 2 Remove the...

Страница 222: ...e slide rail and remove 2 screws that secure the Holder Slide rail to the slide rail Slide rail Holder Slide rail 5 1 Protect the ITB by covering it with a few sheets of paper 5 2 Slide in the slide r...

Страница 223: ...1 5 C1 5 Date 04 Nov 11 No RM077049 6 Install the modified Slide rail for Cyan Magenta Yellow Stay Drum Development Unit Extend the Slide rail to latch it with the Stay Stay Extend the slide rail and...

Страница 224: ...used for protecting the ITB and follow steps 1 3 in reverse order to set the PCDU 8 Turn on the machine power and print out a 4x4 Flat pattern to check the image quality before completing the procedur...

Страница 225: ...formation Product Safety Other TCRU Manual Revision Please apply the following correction to your Aries P1 5 C1 5 TCRU guide Adjustment Item Menu Guide TCRU ORU in the section 2 Details of Menu Items...

Страница 226: ...Program No Availability of RFU Rev 22 M0776064_R22 Not available Rev 21 M0776064_R21 Not available Rev 20 M0776064_R20 Not available Rev 19 M0776064_R19 Not available Rev 18 M0776064_R18 Not availabl...

Страница 227: ...to 160 8 RE0024 RE0024A RE0024B Corrected Fusing temp from 175 to 170 and IQ rank from A to A 9 RE1059 Corrected Product name from Digi Finesse Premium Silk to UPM DIGI Finesse Premium Silk and Fusing...

Страница 228: ...l to Iprint Digital Silk 12 RE1006 RE1312 Corrected Production Name from Iprint Digital to iPrint Digital Silk 13 RE1312 Corrected RCL Control No from RE1118 to RE1312 14 RE1696 Deleted because RE1696...

Страница 229: ...from 165 to 160 8 RE0024 RE0024A RE0024B Corrected Fusing temp from 175 to 170 and IQ rank from A to A 9 RE1059 Corrected Product name from Digi Finesse Premium Silk to UPM DIGI Finesse Premium Silk...

Страница 230: ...int Digital to Iprint Digital Silk 12 RE1006 RE1312 Corrected Production Name from Iprint Digital to iPrint Digital Silk 13 RE1312 Corrected RCL Control No from RE1118 to RE1312 14 RE1696 Deleted beca...

Страница 231: ...5 C1 5 Date 22 Nov 11 No RM077051m Version Modified Points or Symptom Corrected Rev 12 1 Add 21 media 2 RE1537 Correct the Paper thickness 3 RE1702 Correct the Paper setting Type Rev11 1 Add 53 media...

Страница 232: ...e of media evaluation results NOTE The Printer model and the Copier model apply different MQP files no interchangeability Install the MQP file according to the machine The software is designed to reje...

Страница 233: ...Nov 11 No RM077051m 6 Enter SP5 711 001 and then press Execute on the control panel 7 Press Execute again on the control panel 8 Wait for the message Completed to appear and then Press OK Exit the SP...

Страница 234: ...he StreamPunch directly downstream on M077 D095 G178 D016 printers and copier 1 Overview If you wish to install the GBC StreamPunch directly downstream from a M077 D095 G178 D016 copier printer do the...

Страница 235: ...ing special parts together Install these parts by following the installation procedure in the next section 3 Installation No Part number Description Q ty Note 1 M0774703 BRACKET ADAPTER SECTION GBC PE...

Страница 236: ...Step 4 Docking the GBC StreamPunch to the main machine Step 5 Mainframe height adjustment Step 1 Installation of the special bracket 1 1 Install the special bracket A 4 screws Step 2 Removing the guid...

Страница 237: ...uide plate A 2 screws GUIDE PLATE GBC ASS Y M0774707 so that the oval shaped hole B indicated with the red circle positions to the front side 3 2 Lift and hold the paper entrance guide to attach the s...

Страница 238: ...t the space between the nut and the plate is approximately 2mm Then turn the bottom bolt immediately above the caster clockwise so that it is in contact with the plate 4 1 Dock the GBC StreamPunch wit...

Страница 239: ...et A aligns with the top edge of the GBC StreamPunch bracket B 5 2 Adjust the height of the mainframe on the rear side as necessary Note Make sure the top surface of the copier printer is level after...

Страница 240: ...n Product Safety Other Tier 2 This RTB has been issued to announce the troubleshooting procedure for large paper skews Jam 098 SYMPTOM Jam code 098 which indicates that the CIS contact image sensor do...

Страница 241: ...the Advanced Settings Skew Detection Off Deactivate Image Position Adjustment Activate Yes Yes No Important Although the Color Paper Edge Detection Adjustment allows the CIS luminance level to range b...

Страница 242: ...n adjust the custom paper settings registered in Program Change Delete Custom Paper To directly access the advanced settings for custom paper adjustment you must first configure your machine s Adminis...

Страница 243: ...M077053 4 Enter your login user name and then press OK If you are logging in as the administrator for the first time enter admin 5 Enter your login password and then press OK 6 Press the Paper Setting...

Страница 244: ...11 No RM077053 8 Check that Program Change is selected 9 Select the program number of the custom paper setting you wish to adjust Press Advanced Settings 10 The advanced settings for custom paper adju...

Страница 245: ...uired Service manual revision Retrofit information Tier 2 Change Addition of a decal Reason To indicate the direction of development roller rotation The entrance seal of the development unit could wea...

Страница 246: ...Model Aries P1 5 M077 Old Part Number New Part Number Description Q ty Int Page Index Note GA000063 Decal Development Unit Display 1 95 33 The modification described in this bulletin also applies to A...

Страница 247: ...equired Service manual revision Retrofit information Product Safety Other Tier 2 The following SC details were not written in the service manual SC636 01 SC636 02 SC636 99 SC823 SC899 Details SC 636 0...

Страница 248: ...The result of the MAC address check sum does not match the check sum stored in ROM 6104 PHY IC error The PHY IC on the controller cannot be correctly recognized 6105 PHY IC loop back error An error oc...

Страница 249: ...ting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 This RTB is only for Ricoh China to inf...

Страница 250: ...ries P1 5 C1 5 Date 17 Jan 12 No RM077056 Action Required When installing a new machine please attach the rating name plate above the old rating name plate The attachment location is shown in the diag...

Страница 251: ...paper Thick paper lifts up the guide plate and causes the tip of the mylar to contact the ITB Modification 1 Position of the tip of the guide plate guide plate component Subject Part changes in image...

Страница 252: ...ntermediate Transfer BX 1 101 22 M0776520 Screw Positioning 2 101 23 M0776720 M0776528 Cover Intermediate Transfer Ass y 1 X X 101 2 A When replacing the above parts replace M0776527 and M0776528 as a...

Страница 253: ...screws BX M0776527 M0776528 Screws are included with the Guide Plate BF M0776522 M0776528 Screw M0776520 x2 must be ordered separately AX M0776514 The following table describes the combinations of th...

Страница 254: ...776720 M0776528 M0776527 M0776528 M0776522 M0776720 M0776514 Serial Serial dependent Same with Type AX T0105700001 and above V9905700001 and above Same with Type BX T01056xxxxx and below V99056xxxxx a...

Страница 255: ...art was newly registered as a service part for units that use Type AD p n M0776720 New part number Description Q ty Int Page Index M0776513 GUIDE PLATE INTERMEDIATE TRANSFER ASS Y 1 101 18 NOTE 18 p n...

Страница 256: ...to fix the 8mm pitch banding was to replace the Drive Unit Around The Photoconductor Ass y Only the gear in the drive unit needs to be replaced Symptom Banding of about 8mm pitch appears throughout th...

Страница 257: ...1 Layout of gears inside the drum drive unit Figure 2 Composition of GEAR DEVELOPMENT ROLLER Z29 STEPPER MOTOR MM56 O C GEAR IDLER Z57 DEVELOPMENT ASS Y JOINT Development Roller Drive COVER SHAFT AUGE...

Страница 258: ...mber TBD Replace the part when 8mm pitch banding occurred Required parts and equipment z Old cloth to clean off the grease z Long Phillips screwdriver z Modified GEAR DEVELOPMENT ROLLER Z29 Part infor...

Страница 259: ...23 Feb 12 Model Aries P1 5 C1 5 Date 23 Jan 12 No RM077058a Procedure 1 Pull out the PCDU and put paper on top of drum to protect the drum from exposure to light 2 Remove the fly wheel 3 screws 3 Remo...

Страница 260: ...12 Model Aries P1 5 C1 5 Date 23 Jan 12 No RM077058a 4 Remove 3 screws A long Phillips screwdriver is required to remove the screws 5 Pull out the drum drive unit 6 Remove CASE TERMINAL DEVELOPMENT B...

Страница 261: ...No RM077058a 7 Remove COVER BIAS DEVELOPMENT ROLLER 1 screw and 1 snap fit When rebuilding the unit use the same screw 8 Remove HOLDER DEVELOPMENT VIAS ASS Y 1 screw and 2 Screw M4 Exterior Snap fit a...

Страница 262: ...PAGE 7 9 Reissued 23 Feb 12 Model Aries P1 5 C1 5 Date 23 Jan 12 No RM077058a 9 Hold HOLDER DEVELOPMENT BIAS ASS Y pull it in direction A slightly and rotate it in direction B 9 Remove the gear box 4...

Страница 263: ...need to be replaced In the photo above INSULATOR REAR BEARING came with GEAR DEVELOPMENT ROLLER Z29 Remove and keep the insulator The insulator will be used later The insulator may stay in the gear b...

Страница 264: ...1 5 C1 5 Date 23 Jan 12 No RM077058a Note When putting back the gear box it is easier to put the gear box and DEVELOPMENT SLEEVE JOINT GEAR ASS Y back together It is impossible to put back the DEVELOP...

Страница 265: ...Troubleshooting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 This RTB is to announce the...

Страница 266: ...Technical Bulletin PAGE 2 2 Model Aries P1 5 C1 5 Date 26 Jan 12 No RM077059...

Страница 267: ...per path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 This RTB has been issued to announce the COVER CONTROL UN...

Страница 268: ...ed in red indicate the locations of the weld ACTION Replace the 3 point welded handle and the 5 point welded handle with the modified handle on your next service visit Please note that replacements ar...

Страница 269: ...ting the serial numbers of the units for which replacement has been completed on a bi weekly basis to the following contact Kawamura Hidetoshi Hidetoshi Kawamura R RICOH PART INFORMATION Part Number D...

Страница 270: ...ing T0101200005 5 points welding T0101200007 5 points welding T0101200008 5 points welding T0101200009 5 points welding T0101200010 5 points welding T0110100001 5 points welding T0110100002 5 points w...

Страница 271: ...3 points welding V9905800023 3 points welding T0105800005 3 points welding T0105800006 3 points welding T0105800004 3 points welding V9905800004 3 points welding V9905800003 3 points welding V99058000...

Страница 272: ...2 3 points welding T0105900001 3 points welding V9905900015 3 points welding V9905900014 3 points welding V9905900020 3 points welding V9905900013 3 points welding T0105900003 3 points welding V990590...

Страница 273: ...5 3 points welding V9906000013 3 points welding V9906000009 3 points welding V9906000020 3 points welding V9906000012 3 points welding V9906000011 3 points welding V9906000017 3 points welding V990600...

Страница 274: ...9 5 points welding V9906000044 5 points welding V9914900005 5 points welding V9906000037 5 points welding T0114900003 5 points welding V9914900006 5 points welding V9906000042 5 points welding T010600...

Страница 275: ...5 5 points welding T0115000016 5 points welding V9915000022 5 points welding V9915000031 5 points welding V9915000015 5 points welding V9915000008 5 points welding V9915000036 5 points welding V991500...

Страница 276: ...2 5 points welding V9914900031 5 points welding V9914900030 5 points welding V9915000035 5 points welding V9915000033 5 points welding V9914900032 5 points welding T0114900011 5 points welding T011500...

Страница 277: ...6 5 points welding V9915100004 5 points welding V9915100025 5 points welding V9915100022 5 points welding V9915100007 5 points welding V9915100023 5 points welding V9915100021 5 points welding V991510...

Страница 278: ...6 5 points welding V9915100035 5 points welding V9915100061 5 points welding V9915100062 5 points welding T0115100019 5 points welding T0115100018 5 points welding T0115100030 5 points welding T011510...

Страница 279: ...4 5 points welding V9915200001 5 points welding T0115100037 5 points welding T0115200003 5 points welding T0115200004 5 points welding V9915100066 5 points welding T0115200005 5 points welding V991510...

Страница 280: ...5 points welding T0115300006 5 points welding V9915300013 5 points welding V9915300012 5 points welding V9915300004 5 points welding V9915300015 5 points welding V9914900008 5 points welding T0115000...

Страница 281: ...3 3 points welding V9903500008 3 points welding V9903500007 3 points welding T0103600007 3 points welding T0103600013 3 points welding V9903500011 3 points welding V9903500010 3 points welding V990360...

Страница 282: ...6 3 points welding V9912500006 3 points welding T0103600009 3 points welding V9912600001 3 points welding V9912500013 3 points welding T0112600003 3 points welding T0112600014 3 points welding T011260...

Страница 283: ...5 3 points welding V9912600002 3 points welding V9912600008 3 points welding V9912600015 3 points welding V9912600005 3 points welding T0112600007 3 points welding V9912600003 3 points welding V991260...

Страница 284: ...2 5 points welding T0112800005 5 points welding T0112700011 5 points welding T0112700014 5 points welding V9912700014 5 points welding T0112800009 5 points welding V9912800006 5 points welding T011280...

Страница 285: ...7 5 points welding T0112900003 5 points welding T0112900001 5 points welding T0112900002 5 points welding V9912900001 5 points welding V9912900003 5 points welding V9912800005 5 points welding T011280...

Страница 286: ...information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 This RTB has been issued to announce the release of the following new s...

Страница 287: ...Technical Bulletin PAGE 2 2 Model Aries P1 5 Date 27 Jan 12 No RM077062 Note on attaching the sheet SHEET DECURA MIDDLE Align the edges of the sheet to the edges of the guide plate SHEET DECURA MIDDLE...

Страница 288: ...e Action required Service manual revision Retrofit information Product Safety Other Tier 2 Change Material of the Flip Gates Reason To prevent toner from adhering to the gates resulting in possible im...

Страница 289: ...ision Retrofit information Product Safety Other Tier 2 Change Shape of the fusing unit exit guide plates Reason To prevent JAM38 55 Fusing Unit 4 D095 M077 57 Fusing Unit 6 D095 M077 Old Part Number N...

Страница 290: ...Technical Bulletin PAGE 2 2 Model Aries P1 5 C1 5 Date 13 Feb 12 No RM077064...

Страница 291: ...sible breakage of the ball bearings installed in the transfer timing roller of the registration unit Old Part Number New Part Number Description Q ty Int Page Index Note B2342628 M0777428 BALL BEARING...

Страница 292: ...to announce the release of the data files xxx mqp and the Media List used for the Paper Library on the Aries P1 5 and C1 5 MQP files and Media Lists are confidential information Aries P1 5 Version Pr...

Страница 293: ...e from Matt to Silk 8 RE0141 RE0145 Corrected Manufacturer from M real to Sappi Fine Paper 9 RE1001 RE1303 Corrected Productioon Name from Digi Finesse gloss to UPM DIGI Finesse gloss 10 RE1006 RE1312...

Страница 294: ...0 Add 53 media RE0033 Correct the paper thickness Aries C1 5 Version Modified Points or Symptom Corrected 14 1 Add 21 media 2 RE0022 RE0023 RE0024 RE0025 Corrected Production Name from UPM DIGI Fine t...

Страница 295: ...1165 1815 Correct the Manufacturer 5 RE1773 1776 1778 Correct Media Type to Recycled from Recycled Matte 6 RE1152x 1161x Deleted because they were registered by mistake 7 RE0997 RE0252 Corrected Media...

Страница 296: ...edure Paper Library described on the following page Paper Library Data Installation Follow this procedure to install the Paper Library data 1 Create a folder on the SD card and name the folder mqp 2 C...

Страница 297: ...tor Ass y the latest rework requires replacement of only the gear installed in the drive unit to troubleshoot 8mm pitch banding SYMPTOM Banding appears at approx 8mm intervals across the entire page S...

Страница 298: ...unit Figure 2 Cross section of GEAR DEVELOPMENT ROLLER Z29 STEPPER MOTOR MM56 O C GEAR IDLER Z57 DEVELOPMENT ASS Y JOINT Development Roller Drive COVER SHAFT AUGER COLLECT JOINT JOINT Auger Drive GEAR...

Страница 299: ...eplacing the above modified gears for every machine implementing the modification RCL will refer to the quantity of the samples collected from the field in determining the quantity of modified gears s...

Страница 300: ...ece of cloth to wipe off grease z A Pillips screwdriver approx 30 cm long z MODIFICATION GEAR DEVELOPMENT ROLLER ASS Y Procedure 1 Pull out the PCDU from the mainframe and cover the drum with paper to...

Страница 301: ...Model Aries P1 5 C1 5 Date 21 Mar 12 No RM077067a 4 Remove the 3 screws A relatively long screwdriver is needed to remove these screws 5 Pull out the drum drive unit 6 Remove CASE TERMINAL DEVELOPMEN...

Страница 302: ...e snap fit They will be used when reassembling the unit 8 Remove the HOLDER DEVELOPMENT VIAS ASS Y screw x3 9 Remove the HOLDER DEVELOPMENT BIAS ASS Y by slightly pulling it towards the direction indi...

Страница 303: ...AR DEVELOPMENT ROLLER Z29 together To prevent the gears inside the gear box from falling out hold the gear box so that it faces up These gears do not need to be replaced The INSULATOR REAR BEARING cir...

Страница 304: ...pply it to the two areas circled in red DO NOT apply other grease types Follow the procedure in reverse order to reassemble the drum drive unit NOTE Before installing the gear box back to the mainfram...

Страница 305: ...r GD042012 make sure to remove the paper clips if installed from the previous brush roller The new brush roller should be replaced only for units with the drum cleaning unit registered with the p n M0...

Страница 306: ...e replaced replace with the new unit described below Old Part Number New Part Number Description Q ty Int Page Index Note M0773600 M0773601 CLEANING UNIT AROUND THE PHOTOCONDUCTOR 1 O O 93 12 Change N...

Страница 307: ...ou followed the procedure in the service manual If a moir pattern appeared replacement of the whole laser unit is required 1 If LD unit s keep failing after replacing the LD unit s replacement of the...

Страница 308: ...Safety Other Tier2 Please apply the following correction to your field service manual in the section 1 Installation Booklet Finisher SR5020 D434 17 Punch Unit PU NA EU SC D449 17 27 28 Installation P...

Страница 309: ...Tier 2 This RTB has been issued to announce the release of the data files xxx mqp and the Media List used for the Paper Library on the Aries P1 5 and C1 5 MQP files and Media Lists are confidential i...

Страница 310: ...ed the Media Type Rev 9 Add 4 media RC0101 Correct the Paper Thickness RC1088 and 1131 Correct the Manufacture and Production name RC1092 1093 1095 1114 1125 1126 and 1127 Correct the Production name...

Страница 311: ...er Library described on the following page Paper Library Data Installation Follow this procedure to install the Paper Library data 1 Create a folder on the SD card and name the folder mqp 2 Copy the M...

Страница 312: ...n Product Safety Other Firmware Tier 2 This RTB has been issued to announce the release of the data files xxx mqp and the Media List used for the Paper Library on the Aries P1 5 and C1 5 MQP files and...

Страница 313: ...ed RCL Control No from RE1021 to RE0023B 13 RE0022B RE0023B RE1006 RE1312 Corrected Manufacturer from Iprint to Antalis McNaughton 14 RE0022B RE0023B Corrected Production Name from Iprint Digital to i...

Страница 314: ...ed RCL Control No from RE1021 to RE0023B 13 RE0022B RE0023B RE1006 RE1312 Corrected Manufacturer from Iprint to Antalis McNaughton 14 RE0022B RE0023B Corrected Production Name from Iprint Digital to i...

Страница 315: ...e of media evaluation results NOTE The Printer model and the Copier model apply different MQP files no interchangeability Install the MQP file according to the machine The software is designed to reje...

Страница 316: ...May 12 No RM077071a 6 Enter SP5 711 001 and then press Execute on the control panel 7 Press Execute again on the control panel 8 Wait for the message Completed to appear and then Press OK Exit the SP...

Страница 317: ...n judgement sheet xls attached below to determine whether the additional procedures will be needed or not Tc down judgment sheet 1 Refer to the SMC printout or go into the SP mode and input the SP val...

Страница 318: ...0 1 T o n e r R e f r e s h M o d e H u m i d I m a g e T h r e s h K T o n e r R e f r e s h M o d e H u m i d I m a g e T h r e s h C T o n e r R e f r e s h M o d e H u m i d I m a g e T h r e s h...

Страница 319: ...01 SP Tnr Supply DFU K Tnr Supply DFU C Tnr Supply DFU M Tnr Supply DFU Y 1 3 Print full page solid patterns for the affected color s by referring to table 3 below which shows the approximate required...

Страница 320: ...TD sensor and cleaning the opening Do this procedure if toner scattering is observed around the development unit as shown in the photo below which will achieve higher security in preventing toner scat...

Страница 321: ...Technical Bulletin PAGE 5 7 Reissued 4 Aug 15 Model Aries P1 5 C1 5 Date 27 Jan 12 No RM077072d 4 4 Put back the TD sensor and development units to complete the procedure...

Страница 322: ...4 SP3 701 006 008 Default 6 0 Modified 9 4 Toner yield will decrease if average image coverage ratio is 4 or lower B Increasing the Vtref lower limit SP3 004 005 008 Default 1 4 Modified 2 0 Do NOT im...

Страница 323: ...6 0 9 4 007 Toner Refresh Mode Image Area Thresh K 6 0 9 4 008 Toner Refresh Mode Image Area Thresh K 6 0 9 4 Note SP3 701 sets the Vtref threshold for high humidity environment B Increasing the Vtref...

Страница 324: ...ty Part information Electrical Transmit receive Other Additional Information Action required Service manual revision Retrofit information Tier 2 This RTB has been issued to announce the CIS LED adjust...

Страница 325: ...dge of the registration timing roller guide plate Use either of the following paper Hammermill Fore MP White 20lb LT Data Copy Everyday Printing 80g A4 Note Make sure that the paper covers the entire...

Страница 326: ...Note Jam001 will be initiated when the machine is turned on in this state but disregard this jam 6 Enter the SP mode and execute SP1 912 001 7 Exit the SP mode and remove the paper to complete the pro...

Страница 327: ...eshooting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier2 Please apply the following correcti...

Страница 328: ...ches on the drums resulting from toner adhesion to the development rollers 4 Toner clumps caused by narrowed PG 1 1 Confirming Attachment of the Inner Cover The Inner Cover must always be fastened wit...

Страница 329: ...t area black colored is almost flush as shown in the left photo Also the screw holes for attaching the inner cover should be clearly visible as shown in the center and right photos When the developmen...

Страница 330: ...in which the PG is narrowed Printing in this condition will cause toner to adhere to the development rollers and generate scratches on the drum surface The following SCs may occur if the drum surface...

Страница 331: ...PG z Always pull out the development unit and remove the drum cleaner when fastening the drum knob z Never attempt to further fasten the drum knob when the drum cleaning unit is installed Do NOT faste...

Страница 332: ...el AG P1 C1 AGL P1 C1 Aries P1 5 C1 5 Date 06 Dec 10 No RG178128c Tighten the Drum Knob so that the groove on the Drum Knob goes past the plastic protrusion on the PCDU as shown in the photo below Cor...

Страница 333: ...Scratches on the drums resulting from toner adhesion to the development rollers 5 Toner clumps caused by narrowed PG z Always hold the prescribed locations when handling the development unit z Never...

Страница 334: ...ditions See Cause on the following page Part information Please add the following part to your Aries P1 5 C1 5 and Aegis P1 C1 parts catalog Part number Description Page Index Note M0772500 Service Pa...

Страница 335: ...ording to the environment The machine is left unused overnight in a low temperature humidity environment with its power turned off Dark Bands could appear on the first job in the morning when meeting...

Страница 336: ...pment and Ozone filters are replaced at the prescribed PM intervals Clogged filters will decrease the air current from the fans and prevent complete removal of corona products Dust filter Replace at 4...

Страница 337: ...wer supply unit Notes on Using the External PSU When using the external PSU confirm that the LED is lit before turning on the main power If the main power is turned on while the LED is not lit this wi...

Страница 338: ...C1 Date 01 Oct 12 No RM077075c How to Install the External PSU Caution Make sure the external PSU and main power are turned off before carrying out the following procedure 1 Open the rear controller b...

Страница 339: ...Model Aries P1 5 C1 5 AG P1 C1 Date 01 Oct 12 No RM077075c 3 Disconnect the fan connectors from the IOB CN241 CN243 4 Relay the harnesses from the external PSU 4 1 Connect the two connectors from the...

Страница 340: ...Technical Bulletin PAGE 7 11 Reissued 04 Apr 14 Model Aries P1 5 C1 5 AG P1 C1 Date 01 Oct 12 No RM077075c 4 2 Connect the two connectors circled in red to the fan connectors...

Страница 341: ...Technical Bulletin PAGE 8 11 Reissued 04 Apr 14 Model Aries P1 5 C1 5 AG P1 C1 Date 01 Oct 12 No RM077075c 4 3 Connect the ground cable...

Страница 342: ...Technical Bulletin PAGE 9 11 Reissued 04 Apr 14 Model Aries P1 5 C1 5 AG P1 C1 Date 01 Oct 12 No RM077075c 5 Close the rear controller box 6 Connect the power cable to the external PSU...

Страница 343: ...Technical Bulletin PAGE 10 11 Reissued 04 Apr 14 Model Aries P1 5 C1 5 AG P1 C1 Date 01 Oct 12 No RM077075c 7 Turn on the breaker switch...

Страница 344: ...5 C1 5 AG P1 C1 Date 01 Oct 12 No RM077075c Switching Supply Source Between Pro C900 Pro C901 and the External PSU When the external PSU is used The LED will light up by default when the external PSU...

Страница 345: ...this adjustment As a workaround adjust the maximum toner amount in the SP mode as this will substitute the effect generated by 0218 Adjust Maximum Image Density Symptom While adjustment made in 0218...

Страница 346: ...ld will decrease if average coverage is 4 or lower Toner degradation Engine setting ACS switch setting Productivity will be slightly decreased after switching the print mode Cause in detail Unsmooth p...

Страница 347: ...for an extended time and is applied with a lot of stress in the mixing process Change in the toner characteristics reduces the transferability Results in density inconsistency mottled effect Toner tra...

Страница 348: ...resolve the mottled effect Perform calibration for the paper in use by the customer Results accepted by customer Finish Complete the procedure no further adjustments available Finish YES NO YES NO Re...

Страница 349: ...odel Aries C1 5 D095 Aries P1 5 M077 Date 8 Nov 2012 No RM077077b Procedure 1 Calibration 1 1 In Command Work Station Job Center select Calibrate 1 2 In the Calibrator dialog box select the measuremen...

Страница 350: ...in Command Workstation and 1 4 1 5 output profile selection in printer driver must be performed as a set because calibration performed in Command Workstation is reflected only to the corresponding pap...

Страница 351: ...determine the most effective setting NOTE The lower the screening setting the higher the effect for mottled images with a trade off in generating grainy images It is recommended to test the effect by...

Страница 352: ...Technical Bulletin PAGE 7 15 Reissued 16 Oct 12 Model Aries C1 5 D095 Aries P1 5 M077 Date 8 Nov 2012 No RM077077b 2 3 In Command Work Station Job Center tab select Calibrate...

Страница 353: ...Technical Bulletin PAGE 8 15 Reissued 16 Oct 12 Model Aries C1 5 D095 Aries P1 5 M077 Date 8 Nov 2012 No RM077077b 2 4 In the Calibrator dialog box select Manage from the drop down list NAME...

Страница 354: ...2 Model Aries C1 5 D095 Aries P1 5 M077 Date 8 Nov 2012 No RM077077b 2 5 In the Manage Calibration Settings dialog box select the paper type in use and type in a description for example paper type and...

Страница 355: ...Model Aries C1 5 D095 Aries P1 5 M077 Date 8 Nov 2012 No RM077077b 2 6 Select the screening setting determined in step 2 2 2 7 Click Save A number may be appended for the calibration set name but it...

Страница 356: ...2 8 In the field calibration set name type in the description specified in step 2 5 for Recommended Paper Also make sure that the output profile corresponds with the paper type specified in step 2 5...

Страница 357: ...77b 2 10 Click Print Click Apply after the calibration completes 2 11 Apply printer driver settings see steps 1 1 1 4 in Procedure 1 Calibration and select the profile that was calibrated 2 12 Select...

Страница 358: ...red in the following table NO TE 1 Make sure the same value is applied for C M and Y NOTE 2 Toner yield will decrease for devices with an average coverage of 4 or lower 3 701 009 Toner Refresh Mode Ma...

Страница 359: ...switches to mono chrome from full color Y M and C development units remain inactive only if printed in mono chrome mode throughout the entire operation from startup to stand by SIDE EFFECT Productivit...

Страница 360: ...toner degradation 3 1 Do No 208 Execute Toner Refreshing in the Adjustment Settings for Skilled Operators Menu so that old toner developer are removed and do not clog the doctor gap 3 2 Run the custom...

Страница 361: ...9 production Not available 1 500 B8305102L January 2009 production Not available 1 420 51 B8305102K August 2008 production Not available 1 400 50 B8305102J July 2008 production Not available 1 310 48...

Страница 362: ...750 Cause After the SR5000 send the tray rising command it did not send stop rising tray command The engine was waiting to receive the stop rising tray command therefore it did not start printing Meas...

Страница 363: ...ing Plockmatic GBC on the Aegis Symptom Corrected 1 During Plockmatic connection JAM115 occurs when operating manual stapling 2 During Plockmatic connection indication of out of staples does not disap...

Страница 364: ...1 1 400 50 Symptom Corrected When the SP adjustment value for the Jogger is set to 1 5mm the Jogger gradually widens and results in misaligned sheets 1 310 48 Symptom Corrected 1 When a jam occurs at...

Страница 365: ...ts or Symptom Corrected cleared 7 SC625 occurs after a staple jam is cleared Conditions The staple jam occurs when the operator opens the door during staple stacking 8 The machine displays Copying if...

Страница 366: ...r gap of the modified development units is adjusted to achieve the optimum developer toner mixture mass per area effective for the image quality issue known as fuzzy lines Part Information Old Part Nu...

Страница 367: ...between the upper and lower development rollers viewed from the drum Photo A The fuzzy condition of the toner developer mixture is reflected directly to the output generating the fuzzy lines Photo B...

Страница 368: ...ransmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 SYMPTOM SC36x Low toner density Low image density Breakage of the sub hopper shaft CAUSE Toner...

Страница 369: ...the development unit circled in red in the photos below and if found remove the clumps with a vacuum cleaner When to check 1 For units that have exhibited any of the aforementioned symptoms carry out...

Страница 370: ...erent length sub scan direction for example A3 and A4 Occurrence rate 100 JAM170 occurs when all of the following conditions are met 1 Staple jobs of different paper sizes are run continuously in prin...

Страница 371: ...lectrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 SYMPTOM Toner offset on printed paper CAUSE Toner adhered to the fusing exit guide a...

Страница 372: ...semble as described below to check for toner adhesion at the tip of the paper exit guide assembly If toner adhesion is confirmed clean with alcohol 1 Pull out the paper exit unit 2 Remove the lock lev...

Страница 373: ...5 Model Aries P1 5 Date 28 Dec 12 No RM077081 5 Remove screw 1 at the front side and the small plate 6 Remove screws 2 3 4 at the rear side 7 Remove the paper exit guide assembly Three screw holes Two...

Страница 374: ...ing the de curl unit Remove the de curl unit by following the procedure described below to check for toner adhesion on its guide plates and rollers If toner adhesion is confirmed clean with alcohol En...

Страница 375: ...ulletin PAGE 5 5 Model Aries P1 5 Date 28 Dec 12 No RM077081 1 Remove the left cover screw x4 2 Remove the left upper stay A and the left middle stay B screw x4 3 Remove the de curl unit C connector x...

Страница 376: ...ting Mechanical Paper path Part information Electrical Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 Change The heat roller adjusting pin wa...

Страница 377: ...irmware Tier 2 This RTB has been issued to announce the release of the data files xxx mqp and the Media List used for the Paper Library on the Aries Plus P1 5 and Plus C1 5 MQP files and Media Lists a...

Страница 378: ...0145 Corrected Manufacturer from M real to Sappi Fine Paper 9 RE1001 RE1303 Corrected Productioon Name from Digi Finesse gloss to UPM DIGI Finesse gloss 10 RE1006 RE1312 Corrected Production Name from...

Страница 379: ...006 RE1312 Corrected Production Name from Iprint Digital to iPrint Digital Silk 11 RE1312 Corrected RCL Control No from RE1118 to RE1312 12 RE1696 Deleted because RE1696 repeated with RE0022 2 1 Add 6...

Страница 380: ...gned to reject the installation if the MQP file does not correspond with the machine The MQP file does not incorporate region restriction Reinstall the file if installed with the file of an incorrect...

Страница 381: ...odel Aries Plus P1 5 C1 5 Date 01 Mar 13 No RM077083b 7 Press Execute again on the control panel 8 Wait for the message Completed to appear and then Press OK Exit the SP mode 9 Turn off the mainframe...

Страница 382: ...se of the data files xxx mqp and the Media List used for the Paper Library on the Aries Plus P1 5 and Plus C1 5 MQP files and Media Lists are confidential information Aries Plus P1 5 Version Program N...

Страница 383: ...A 9 RE1059 Corrected Product name from Digi Finesse Premium Silk to UPM DIGI Finesse Premium Silk and Fusing temp from 165 to 160 10 RE1059A RE1059B Corrected Fusing temp from 165 to 160 11 RE1308 Cor...

Страница 384: ...Gloss 8 RE0129 RE0130 RE0132 RE0133 Corrected Media Type from Matt to Silk 9 RE0141 RE0145 Corrected Manufacturer from M real to Sappi Fine Paper 10 RE1001 RE1303 Corrected Productioon Name from Digi...

Страница 385: ...59 Corrected Product name from Digi Finesse Premium Silk to UPM DIGI Finesse Premium Silk and Fusing temp from 165 to 160 10 RE1059A RE1059B Corrected Fusing temp from 165 to 160 11 RE1308 Corrected P...

Страница 386: ...006 RE1312 Corrected Production Name from Iprint Digital to iPrint Digital Silk 14 RE1312 Corrected RCL Control No from RE1118 to RE1312 15 RE1696 Deleted because RE1696 repeated with RE0022 2 Add 6 m...

Страница 387: ...er Library described on the following page Paper Library Data Installation Follow this procedure to install the Paper Library data 1 Create a folder on the SD card and name the folder mqp 2 Copy the M...

Страница 388: ...U 1 D0956173_R1 Not available Note Definition of Availability of RFU via Remote Available The firmware can be updated via RFU or SD card Not available The firmware can only be updated via SD card Arie...

Страница 389: ...ed upon installation Refer to Installation Procedure Paper Library described on the following page Paper Library Data Installation Follow this procedure to install the Paper Library data 1 Create a fo...

Страница 390: ...veloper due to a clogged aperture disabling disposal of excess developer ACTION Remove the clogged developer from the aperture by following the procedure described below 1 Pull out the PCDU from the m...

Страница 391: ...rture is clogged or not 1 Remove the development unit from the mainframe and place it on a table 2 Loosen the 4 screws circled in yellow 3 Slightly lift up the guide rail as you move it in the directi...

Страница 392: ...nt volume is high Therefore if allowed it is recommended to carry out the check on a weekly basis Reference Drum scratches Bias error caused by toner clumps at the rear side of the unit Due to the nat...

Страница 393: ...vailable 1 008 16 M0775253A Jan 2013 Unavailable 1 007 16 M0775253 Jun 2012 Unavailable 1 006 16 M0775252E Jul 2011 Unavailable 1 005 16 M0775252D May 2011 Unavailable 1 004 16 M0775252C Apr 2011 Unav...

Страница 394: ...Manually rotate the dev roller clockwise viewed from front to remove the compressed developer Jam037 fusing unit is a system forced termination status highly likely to cause compressed developer betwe...

Страница 395: ...or image quality issues See the following pages for details 3 Changing the max supported paper weight from 300gsm to 350gsm via f w upgrade and SP modification See the following pages for details 4 Us...

Страница 396: ...GEAR DEVELOPMENT ROLLER ASS Y M0771297 K 1 4 From 2012 Jan RM077058a Please use M0771297 instead of M0779904 5 Scratched Image when feeding thick paper GUIDE PLATE INTERMEDIATE TRANSFER AX ASS Y M0776...

Страница 397: ...Serial Number T0120400001 V9920500001 EDP Code 404350 404353 404350 4043503 Product Code M07757 D09557 M07757 D09557 Serial Number T0125300001 T0125500002 T0125500004 V9925000013 V9925000014 V99250000...

Страница 398: ...3500013 V9923600002 V9923600006 EDP Code 404352 404355 Product Code M07729 D09529 Serial Number T0120200001 V9920500001 EDP Code 404350 404353 404350 4043503 Product Code M07757 D09557 M07757 D09557 S...

Страница 399: ...dify the following SP value SP5 986 00 0 1 0 Paper weight 7 up to 300 gsm 1 Paper weight 7 up to 350 gsm Usage of the new toner bottle Install the new toner bottle and modify the following two SP valu...

Страница 400: ...o Pro C901 Plus attach the Graphic Arts Plus Decal M0777856 to the upper right hand corner of the front cover as shown below Procedure 1 Wipe the space under Pro C901 with alcohol 2 Attach the decal M...

Страница 401: ...nt length sub scan direction for example A3 and A4 Occurrence rate 100 JAM170 occurs when all of the following conditions are met 1 Staple jobs of different paper sizes are run continuously in printer...

Страница 402: ...ason Higher durability to prevent breakage of the stripper plate caused by paper jams P N Description Q ty Int Page Index Note M0774445 STRIPPER PLATE PEK ASS Y 1 137 1 Add NOTE This new stripper plat...

Страница 403: ...r plate Decrease the fusing temperature by following the procedure below 1 Press the User Tools button and enter the ID and password Photo 1 2 Press the Paper Setting button Photo 2 Photo 1 Photo 2 3...

Страница 404: ...ossy lines streaks do not disappear even after decreasing the temperature about 10 degrees decrease the temperature more However if this results in insufficient fusing increase the temperature in 5 de...

Страница 405: ...Transmit receive Action required Service manual revision Retrofit information Product Safety Other Tier 2 Change The Tray bottom plate pins were added as an individual service part Reason To meet requ...

Страница 406: ...Technical Bulletin PAGE 2 2 Model Aries P1 5 Date 18 Apr 13 No RM077090 p nD5324631 TRAY BOTTOM PLATE AUXILIARY REAR PEEN...

Страница 407: ...C1 5 Version Program No Availability of RFU 1 D0956176_R1 Not available Note Definition of Availability of RFU via Remote Available The firmware can be updated via RFU or SD card Not available The fir...

Страница 408: ...z The MQP file name must be renamed upon installation Refer to Installation Procedure Paper Library described on the following page Paper Library Data Installation Follow this procedure to install th...

Страница 409: ...WEB POLISH FUSING ASS Y 1 Add M0774288 WEB POLISH FUSING 1 Add M0774287 WEB POLISH FUSING ASS Y M0774288 WEB POLISH FUSING NOTE It is recommended to replace the web M0774288 after each polish 1 web pe...

Страница 410: ...of the fusing unit 3 Rub M0774287 WEB POLISH FUSING ASS Y against the fusing belt to smoothen the scratches and rotate the knob clockwise so that the entire belt can be polished Rub approximately 30...

Страница 411: ...ate amount of pressure that should be applied when polishing the belt 4 After polishing the fusing belt put back the fusing unit 5 Print out sample copies to check if vertical lines appear or not NOTE...

Страница 412: ...ct 13 Model Aries P1 5 C1 5 Date 7 May 13 No RM077092a How to exchange the web 1 Remove the screw on the bottom side of the tool with a screwdriver 2 Remove the metal plate B from the tool A 3 Peel of...

Страница 413: ...ued 23 Oct 13 Model Aries P1 5 C1 5 Date 7 May 13 No RM077092a 4 Peel off the seals on both ends of the new web and wrap the web around the tool 5 Attach the metal plate to the tool 6 Fasten the botto...

Страница 414: ...required Service manual revision Retrofit information Product Safety Other Tier 2 Change The following part was added as an individual service part Reason To meet requests received from the field 98...

Страница 415: ...HOLDER SLIDE RAIL DEVELOPMENT UNIT The newly registered HOLDER SLIDE RAIL DEVELOPMENT UNIT p n G1783271 is the part that covers the slide rail p n G1781139 and has direct contact with the PCDU The ho...

Страница 416: ...following parts of the Multi Bypass Tray B833 were added as individual service parts Reason These parts were missing from the Multi Bypass Tray B833 parts catalog Multi Bypass Tray BY5000 B833 8 Frame...

Страница 417: ...s the developer mixture resulting in poor image quality Poor image quality leads to customer dissatisfaction as well as high service costs generated from frequent developer replacements Developer yiel...

Страница 418: ...ecrease because it will take approximately 5 seconds to switch from FC mode to mono chrome mode and approximately 7 seconds in the reverse order Also it will take an extra 2 3 minutes to perform Proce...

Страница 419: ...information Product Safety Other Tier 2 Change The following part was added as an individual service part Reason To prevent breakage of the ball bearing that supports the registration roller at the fr...

Страница 420: ...on Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 GENERAL This bulletin provides procedures on how to prevent toner from off setting to the edges...

Страница 421: ...el Aries P1 5 C1 5 Date 22 Jul 13 No RM077097 Tips on replacing the discharge brush The yellow rectangles represent the discharge brushes For the best effect install the discharge brushes in the posit...

Страница 422: ...between toner degradation and developer degradation along with the correct actions required to avoid unneeded developer replacements which in fact often take place without successful results due to m...

Страница 423: ...ffects the development capacity and transferability zReplace with fresh toner zUser adjustment 0220 Adjust Density Difference Across Feed Direction zRM077077b zAdjustment Settings for Skilled Operator...

Страница 424: ...result of low toner fluidity in the dev unit high toner concentration disabling proper toner detection z Dirty background as a result of toner overflowing from the drum cleaning and ITB cleaning unit...

Страница 425: ...ference if the image quality problem is caused by drum scratches How do drum scratches occur Cause 1 Drum scratches caused by cleaning components Contact between the cleaning components and OPC drum i...

Страница 426: ...ion stress is applied to the developer in the development process because the developer is forced to move through a narrow gap generating excess electrical current along with heat and pressure As a re...

Страница 427: ...ould be caused by an incompletely fastened drum knob Refer to the following RTB for the proper drum knob fastening procedure RG178128d pages 5 9 z Check that the drum is properly installed RG178128d p...

Страница 428: ...ace resistivity is reduced and dots are not aligned as expected to properly develop the electrostatic image Solution Do 203 Execute Photoconductor Refreshing of the Adjustment Settings for Skilled Ope...

Страница 429: ...ning continuously to completely get rid of corona products from the system by modifying the settings below 1 Enter User Tools System Settings Timer Setting and set the Timer Setting to OFF 2 SP1 940 0...

Страница 430: ...Vertical streaks zIf the streaks do not appear at 314mm intervals drum circumference the problem is caused by either of the following Dirty charge unit caused by toner scattering Change in charge leve...

Страница 431: ...D card for ProC651EX 751EX ProC751 Advantage of the SD card SMC data can be sent to RCL for investigation more easily compared to the conventional method where the SMC data is printed out scanned and...

Страница 432: ...rd 1 Insert the SD card M0779509 into the SD card slot 2 on the rear side of the machine 2 Turn on the machine 3 Touch 01 SP SD on the operation panel and wait approximately 1 minute for the download...

Страница 433: ...issued 04 Mar 14 Model Aries P1 5 C1 5 Date 11 Dec 13 No RM077100a 4 When successfully downloaded the operation panel displays Completed Then touch Start Confirm 5 Turn off the machine and remove the...

Страница 434: ...in to your PC before performing the following procedure 1 Insert the SD card containing the SMC data file csv into your PC 2 Open the SMC analysis file xls 3 Click Get SMC to input the SMC data contai...

Страница 435: ...5 9 Reissued 04 Mar 14 Model Aries P1 5 C1 5 Date 11 Dec 13 No RM077100a Asterisks indicate the items that are not set to the default value 5 Select the Input Sheet tab and make sure that the SMC data...

Страница 436: ...Following are the 7 spreadsheets a g in the SMC analysis file which contain charts and illustrations so that machine conditions can be verified at a glance a PV Coverage b PM parts usage rate When PM...

Страница 437: ...1 5 Date 11 Dec 13 No RM077100a c Operational Environment Log Area indicated in red describes the most frequent operational environment the machine is run d Temperature humidity around the PCU Temp hu...

Страница 438: ...eissued 04 Mar 14 Model Aries P1 5 C1 5 Date 11 Dec 13 No RM077100a e Pages Job ratio f Paper settings Click on the yellow cell to select the paper from the drop down list Settings for both generic an...

Страница 439: ...oblems for investigation save the CSV file containing the SMC data using the following procedure 1 Right click on the file and type in the customer name at the beginning of the file name before splist...

Страница 440: ...ech Service Dept Classification Troubleshooting Mechanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tie...

Страница 441: ...Technical Bulletin PAGE 2 2 Model Aries P1 5 Date 12 Dec 13 No RM077101...

Страница 442: ...t SC39x drum lock caused by a toner blockage between the cleaning brush and the toner collection coil Following are the improvements made to the new drum cleaning unit M0773602 installed with a new ag...

Страница 443: ...19 Change NOTE Replace the drum cleaning unit by ordering the modified drum cleaning unit p n M0773602 DO NOT procure the agitator p n M0773674 individually as it is assembled at the factory with a sp...

Страница 444: ...y out the workaround described in this bulletin as necessary Symptom If a solid image is printed over a halftone background image and the images are of the same color the leading edge of the solid ima...

Страница 445: ...lid image to become higher Note The lower the toner charge level the higher the risk Workaround There are two workarounds for this symptom Note the side effects for each workaround Workaround Side eff...

Страница 446: ...nob incompletely will cause the drum cleaning unit to apply pressure to the drum and narrow the PG at the front side Then developer piled up on the mag roller will scratch the drum This tool assists t...

Страница 447: ...5 Feb 14 No RM077104 Fastening the drum knob with the drum cleaning unit installed will cause the drum cleaning unit to apply pressure to the drum and narrow the PG at the front side Procedure to fast...

Страница 448: ...Feb 14 No RM077104 2 Turn the drum knob clockwise until the tool runs idle 3 Confirm the drum knob position Detailed information of the correct drum knob position is included in RG178128d The groove p...

Страница 449: ...cleaning the dust shield glass in the laser unit CAUSE After cleaning the dust shield glass and sliding it back into the laser unit it is falsely inserted at an angle causing the guide seal attached...

Страница 450: ...the glass is not catching the guide seal If you feel the glass is caught pull it out and slide it in again Repeat the procedure until you confirm proper insertion What to do when the guide seal has b...

Страница 451: ...ng procedure before replacing the laser unit 1 Do the following SP to initialize the skew adjustment values SP2 117 001 Resets the skew adjustment value for the C skew correction motor SP2 117 002 Res...

Страница 452: ...14 No RM077106 6 If the results do not fall within the range execute MUSIC again and check the results 7 If the skew amount is still beyond the range replace the laser unit and or IOB1 to complete the...

Страница 453: ...used by Corona Charger 26 Line No 4 Color lines caused by OPC Drum 27 Line No 5 White lines caused by Development Unit 28 Clogged doctor gap 5 Horizontal bands 33 5 1 40mm wide dark bands appear in 31...

Страница 454: ...ering Dirty printout Dirty background 54 Proper developer replacement 55 Remove toner clumps 66 Removing the TD sensor and cleaning the opening 66 Removing the toner clumps inside the developer unit 6...

Страница 455: ...g the Drum Knob RTB RG178128d See RTB RG178128d for details Always pull out the developer unit and remove the drum cleaning unit when fastening the drum knob Never attempt to further fasten the drum k...

Страница 456: ...when the drum cleaning unit is installed If the drum knob is loosened with the drum cleaning unit installed make sure to remove the drum cleaning unit and then fasten the knob Fastening the drum knob...

Страница 457: ...nob positions to the right side of the plastic protrusion on the PCDU as shown in the photo below Note Turn the drum knob until it stops and cannot be further tightened Right edge of this protrusion i...

Страница 458: ...Completely tightened drum knob Procedure for fastening the drum knob with the Drum Knob Tool 1 Attach the tool to the drum knob 2 Turn the drum knob clockwise until the tool runs idle Faceplate Drum D...

Страница 459: ...rking with hand gloves is recommended to prevent oil on your fingers from adhering to the rollers Make sure to thoroughly wash your hands in advance if gloves are not in hand 1 4 Stick the packing tap...

Страница 460: ...ffers between the front and rear sides of the full bleed solid If density differs between the front and rear sides do Step 6 Step 6 Check if the development rollers are adhered with toner after the te...

Страница 461: ...le 1 005 16 M0775252D May 2011 Unavailable 1 004 16 M0775252C Apr 2011 Unavailable 1 003 16 M0775252B Feb 2011 Unavailable 1 000A 16 M0775252A 1st mass production Unavailable Available The firmware ca...

Страница 462: ...ed developer mixture between the components 5 SC39x as a result of opening the front doors before a complete machine stop Same as above No front door open required during machine worked Excess develop...

Страница 463: ...Reduced image resolution Toner degradation Engine setting Toner refresh amount Toner yield will decrease if average coverage is 4 or lower ACS switch setting Productivity will slightly decreased by s...

Страница 464: ...he mixing process Change in the toner characteristics reduces the transferability Density inconsistency mottled effect Make sure the customer agrees to the following adjustments to resolve the mottled...

Страница 465: ...Apr 14 Model Aries P1 5 C1 5 Date 10 Mar 14 No RM077107b Procedure 1 Calibration 1 1 In Command Work Station Job Center select Calibrate 1 2 In the Calibrator dialog box select the measurement method...

Страница 466: ...mand Workstation and 1 4 1 5 output profile selection in printer driver must be performed as a set as calibration performed in Command Workstation is reflected only to the corresponding paper type sel...

Страница 467: ...OTE The lower the screening setting the higher the effect for mottled images with a trade off in generating grainy images It is recommended to test the effect by gradually increasing the setting from...

Страница 468: ...te 10 Mar 14 No RM077107b 2 4 In the Calibrator dialog box select Manage from the drop down list NAME 2 5 In the Manage Calibration Settings dialog box select the paper type in use and type in a descr...

Страница 469: ...7 75 Reissued 21 Apr 14 Model Aries P1 5 C1 5 Date 10 Mar 14 No RM077107b 2 6 Select the screening setting determined in step 2 2 2 7 Click Save A number may be appended for the calibration set name b...

Страница 470: ...8 In the field calibration set name type in the description specified in step 2 5 for Recommended Paper Also confirm the output profile corresponds with the paper type specified in step 2 5 2 9 Confi...

Страница 471: ...Click Print Click Apply after the calibration completes 2 11 Apply printer driver settings See steps 1 1 1 4 in Procedure 1 Calibration and select the profile that was calibrated 2 12 Select the calib...

Страница 472: ...wing table NOTE 1 Make sure the values for C M and Y are the same NOTE 2 Toner yield will decrease on devices with 4 or lower average coverage 3 701 009 Toner Refresh Mode Max Pattern Length 0 to 25 2...

Страница 473: ...es to mono chrome from full color Y M and C development units remain inactive only if printed in mono chrome mode throughout the entire operation from startup to stand by SIDE EFFECT Productivity will...

Страница 474: ...dation 3 1 Do No 208 Execute Toner Refreshing in the Adjustment Settings for Skilled Operators Menu so that old toner developer is removed and do not clog the doctor gap 3 2 Run the customer job Are t...

Страница 475: ...d glass and check the results with the customer job Are the results accepted by the customer YES Finish See Lines No2 NO Go to the next step 3 Press User tools on the operation panel select Maintenanc...

Страница 476: ...ults with the customer job Are the results accepted by the customer YES Finish See Lines No4 NO Go to the next step 7 Clean the doctor gap of the development unit of the affected color and check the r...

Страница 477: ...e belt cleaning unit NO Go to the next step 2 Press User tools on the operation panel select Maintenance and execute Color registration Are the results accepted by the customer YES Finish NO Go to the...

Страница 478: ...not indicated on the panel for EU machines Look for the mark on the button shown below 2 To identify the color causing the lines print 3 sheets of the halftone pattern SP2 106 002 16 in each color 3...

Страница 479: ...Go to the next step 4 Swap the drum cleaning unit of the affected color with another unit of a different color 5 Again print 3 sheets of the halftone pattern SP2 106 002 16 Do the vertical lines appea...

Страница 480: ...ext page is torn and split and is contacting the development roller Due to this contact toner supply is blocked and sufficient amount of toner is not transferred to the drum Note that M0773457 is atta...

Страница 481: ...16 in each color 2 Check if the edge of the mylar attached to M0773457 is torn or not If torn replace M0773457 and print a halftone pattern in the color causing the line Confirm the line has disappea...

Страница 482: ...g procedure a Remove the PCDU from the mainframe b Remove the drum cleaning unit and OPC Drum c Remove the development unit upper cover screw x3 d Rotate the development roller downward until you conf...

Страница 483: ...r to put back the development unit 4 Do No 208 Execute Toner Refreshing in the Adjustment Settings for Skilled Operators Menu so that clumps of toner developer are removed and do not clog the doctor g...

Страница 484: ...nd developer and maintain better flow of the mixture in the unit See RTB RM077095 for details Note 2 Rotating the development roller in the opposite direction may wear the mylar and entrance seal of t...

Страница 485: ...tics Solution Keep the exhaust fans running continuously to completely get rid of corona products from the system by modifying the settings below 1 Enter User Tools System Settings Timer Setting and s...

Страница 486: ...ment and Ozone filters are replaced at the prescribed PM intervals Clogged filters will decrease the air current from the fans and disable complete removal of corona products Dust filter Replace at 40...

Страница 487: ...nit 87 17 Add For ProC900 M0772500 Service Parts Power Supply Unit 93 20 Add For ProC901 AC power cable included NA 125V EU 250V Notes on Using the External PSU When using the external PSU confirm tha...

Страница 488: ...PTR No 5 1 8mm Pitch Banding No 6 2 5mm Pitch Banding No 7 5mm Pitch Banding No 8 10mm Pitch Banding No 9 56mm Pitch Banding No 10 8mm Pitch Banding The following table summarizes the 10 types of band...

Страница 489: ...t 85mm TE Shock at PTR when paper exits PTR 1 Adjust the paper feed speed to 0 2 against the current speed Possible Shock jitter at PTR No 3 Possible 5mm pitch banding No 7 Possible change in image le...

Страница 490: ...page C Does not occur K 1mm from leading edge 3rd page A3 Y 307mm from leading edge 3rd page M 57mm from leading edge 3rd page C 321mm from leading edge 2nd page K 71mm from leading edge 2nd page SRA...

Страница 491: ...ng edge 3rd page M 57mm from leading edge 3rd page C 321mm from leading edge 2nd page K 71mm from leading edge 2nd page 12 x 18 Y 191mm from leading edge 3rd page M Does not occur C 263mm from leading...

Страница 492: ...edge enters the PTR nip Location of band by color and paper size A4 Y 26mm from leading edge 6th page M 68mm from leading edge 5th page C 111mm from leading edge 4th page K 153mm from leading edge 3r...

Страница 493: ...from leading edge 2nd page 8 5 x11 Y 26mm from leading edge 6th page M 68mm from leading edge 5th page C 111mm from leading edge 4th page K 153mm from leading edge 3rd page 8 5 x14 Y 172mm from leadin...

Страница 494: ...16 System Copy D0956081 1 05 3 Change the following SP values SP Modified Default Remarks SP2 992 001 0 5 0 Drum process speed increases 0 5 and levels with the ITB rotation speed As a result the mai...

Страница 495: ...lts are accepted by the customer complete the procedure If the results are unaccepted by the customer do the following step 9 Set the process speed back to High in Advanced Settings No 14 Process Spee...

Страница 496: ...12 pcs per machine 3 pcs per station 1 Open the Back Unit 2 Remove the fly wheel 3 Insert 2 modified Fly Wheels in between the originally installed fly wheel and the mainframe and fix them with the T...

Страница 497: ...tance as the productivity will be reduced Reduced productivity as a result of this modification is also described in the bottom table A4 A3 SRA3 11 x 8 5 8 5 x 14 11 x 17 12 x 18 13 x 19 Bk 0 0 0 2 0...

Страница 498: ...side effects a b and c when applying the above setting If the results are accepted by the customer complete the procedure If the results are unaccepted by the customer do the following step 3 Set the...

Страница 499: ...er transfer current back to the default value 6 Apply a different paper that has its grain in cross direction Side effect a Possible banding at 85mm trailing edge No 4 b Possible 5mm pitch banding No...

Страница 500: ...Register the paper in use to the Paper Library 2 In Advanced Settings adjust No15 Paper Transfer Feed Speed Adjustment to a value 0 2 against the current value Note the possible side effects a b and c...

Страница 501: ...ting in the drum drive motor gear of the affected color Location of the band by color and paper size Across the entire page in all or specific color s Action Change the Dither to dot a 200Dot Fine Tex...

Страница 502: ...ocation of the band by color and paper size Across the entire page in all or specific color s Action Change the Dither to line a 175 Line Fine text b 200 Line fine text Select the setting that less ca...

Страница 503: ...he Paper Library 2 In Advanced Settings No15 Paper Transfer Feed Speed Adjustment reduce the paper feed speed to 0 1 or 0 2 from the current speed If the results are accepted by the customer complete...

Страница 504: ...0771294 and fix the original fly wheel and the modified fly wheel with TAPPING SCREW 4X12 Repeat the procedure for all stations Note The originally installed fly wheel should be visible when viewed fr...

Страница 505: ...d Location of the band by color and paper size Across the entire page in specific color s Action Replace the drum cleaning unit Side effect None No 10 8mm Pitch Banding Cause Breakage of the plastic p...

Страница 506: ...ner amount Incorrect initial developer installation is also a possible cause Confirm proper developer replacement Replace with fresh toner RM077072c RM077077b b Dirty printout Low toner fluidity cause...

Страница 507: ...bles 1 and 3 in the Tc down judgment sheet xls 2 If the check procedure results in Condition 1 do Toner Refresh Amount Adjustment and Procedures 1 2 and 3 If the check procedure results in either Cond...

Страница 508: ...pattern black can also be mixed with the affected color for instance K Y Work time can be reduced by using the copy function for the Copier model and printing the patterns from the Command Work Stati...

Страница 509: ...nt unit with the grip of a screwdriver Hit several locations from the front to rear about 3 times respectively to drop the old developer stuck inside the unit Photo 2 A Photo 2 B Similarly hit the 2 s...

Страница 510: ...removal of old developer 2 4 Pull out the development unit and hold it so that the toner supply port faces down as shown in the photo below Hold both ends of the unit Hold only the areas indicated in...

Страница 511: ...es P1 5 C1 5 Date 10 Mar 14 No RM077107b 2 5 Keep the development unit tilted and slide the white case with your thumb to remove old developer from the supply port 2 6 Shake the unit vertically and ho...

Страница 512: ...er easily as these augers position under the toner supply port whereas the Agitation auger does not Tilting and shaking the unit helps the developer stuck around the Agitation auger to fall towards th...

Страница 513: ...it in the normal orientation and turn the development rollers Mag rollers to convey the developer adhered to the Mag rollers to the Development auger Keep turning the Mag rollers until the Mag rollers...

Страница 514: ...e Mag roller appears as in the photo below NOTE After removing older developer the development unit should weigh no more than 7 900 grams If a scale is available on site you may want to weigh the dev...

Страница 515: ...the development motor The goal of this procedure is to clean the aperture after removing old developer from the dev unit to prevent SC32x and SC39x 3 1 Pull out the PCDU 3 2 Hold a screwdriver upside...

Страница 516: ...e the snap fit squared in red in the bottom left photo and remove the cover to disclose the aperture photo bottom right 3 7 Check if the aperture indicated in blue in the photos below is clearly visib...

Страница 517: ...ate 10 Mar 14 No RM077107b 3 8 Confirm that the aperture is clean and put back the cover snap fit and guide rail When placing back the cover make sure the two tips of the cover slide under the metal p...

Страница 518: ...4 1 Take out the development unit and place it on a table upside down 4 2 Remove the TD sensor from the development unit screw x2 4 3 Vacuum the toner adhered to the opening where the TD sensor was mo...

Страница 519: ...f low toner fluidity in the dev unit high toner concentration disabling proper toner detection Dirty background as a result of toner overflowing from the drum cleaning and ITB cleaning units New toner...

Страница 520: ...s on the fusing belt caused by paper edges This will prevent vertical lines New P N Description Q ty Int Page Index Note M0774287 WEB POLISH FUSING ASS Y 1 Add M0774288 WEB POLISH FUSING 1 Add M077428...

Страница 521: ...M0774287 WEB POLISH FUSING ASS Y against the fusing belt to smoothen the scratches and rotate the knob clockwise so that the entire belt can be polished Rub approximately 30 times for each location a...

Страница 522: ...or reference on the appropriate amount of pressure that should be applied when polishing the belt 4 After polishing the fusing belt put back the fusing unit 5 Print out sample copies to check if verti...

Страница 523: ...Apr 14 Model Aries P1 5 C1 5 Date 10 Mar 14 No RM077107b How to replace the web 1 Remove the screw on the bottom side of the tool with a screwdriver 2 Remove the metal plate B from the tool A 3 Peel o...

Страница 524: ...ued 21 Apr 14 Model Aries P1 5 C1 5 Date 10 Mar 14 No RM077107b 4 Peel off the seals on both ends of the new web and wrap the web around the tool 5 Attach the metal plate to the tool 6 Fasten the bott...

Страница 525: ...higher durability to prevent breakages caused by paper jams P N Description Q ty Int Page Index Note M0774445 STRIPPER PLATE PEK ASS Y 1 137 1 Add NOTE The new stripper plate DOES NOT have to be procu...

Страница 526: ...ks with the new stripper plate Decrease the fusing temperature by following the procedure below 1 Press User Tools and enter the ID and password Photo 1 2 Press Paper Setting Photo 2 Photo 1 Photo 2 3...

Страница 527: ...o 5 Photo 6 Photo 7 Tips 1 If gloss lines streaks do not disappear even after decreasing the temperature further decrease the temperature However if resulting in insufficient fusing increase the tempe...

Страница 528: ...Dept Classification Troubleshooting Mechanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 Please...

Страница 529: ...ormation Tier 2 SYMPTOM Color misalignment in Main and or Sub scan direction even after executing MUSIC CAUSE Laser beam is not emitted to the correct position on the drum due to the change in size of...

Страница 530: ...g values into the following SP Color Main scan registration C SP2 191 004 dot SP2 191 007 sub dot M SP2 191 005 dot SP2 191 008 sub dot Y SP2 191 006 dot SP2 191 009 sub dot 4 Execute MUSIC 5 Print th...

Страница 531: ...lues derived to the following SP Color Sub scan registration C SP2 101 017 micrometer M SP2 101 018 micrometer Y SP2 101 019 micrometer 4 Print the affected job and check the results with the magnifie...

Страница 532: ...irection SP2 191 004 Line Position Adj Offset C Main Regist dot 1 dot 21 16 micrometers SP2 191 007 Line Position Adj Offset C Main Regist sub dot 3 sub dots 3 9 micrometers 2 Sub Scan direction SP2 1...

Страница 533: ...al Transmit receive Other Action required Service manual revision Retrofit information Tier 2 Please add the following information to your parts catalog Old part number New part number Description Q t...

Страница 534: ...hooting Mechanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 SYMPTOM 1 Glossy streaks A appear al...

Страница 535: ...fusing unit H and is scratched by the stripper plate C at location E A Cooling belt entrance guide plate B Upper exit guide plate C Stripper plate D Hot roller E Paper under the stripper plate F Press...

Страница 536: ...t the affected image and check if the results are accepted by the customer Yes Finish No Repeat step 3 Note that 1 5 is the upper limit of the fusing speed If results are not accepted even when the fu...

Страница 537: ...rection in an area between 80mm from the leading and trailing edges Locations of the streaks are random in the feed direction 2 b Four glossy streaks B appear along the paper feed direction in an area...

Страница 538: ...nit and contacts the upper exit guide plate B at location G A Cooling belt entrance guide plate B Upper exit guide plate C Stripper plate D Hot roller E Paper under the stripper plate F Pressure rolle...

Страница 539: ...ete the procedure NOTE This SP modification is intended to decrease the fusing line speed until the pressure roller temperature becomes stable after turning on the machine power 5 Enter the Advanced S...

Страница 540: ...OM 3 Glossy streaks A appear along the paper feed direction in an area between 200mm from the leading edge and 80mm from the trailing edge at an interval B which corresponds to the ribs on the cooling...

Страница 541: ...ling belt entrance guide plate A and upper exit guide plate B at 2 locations I and G A Cooling belt entrance guide plate B Upper exit guide plate C Stripper plate D Hot roller E Paper under the stripp...

Страница 542: ...18 Apr 14 No RM077111 SOLUTION for Symptom 3 Same as the solution for symptom 2 APPENDIX Fig 4 Fusing stripper plate Location of the streaks from paper center A Fig 5 Rib map of the cooling belt entra...

Страница 543: ...1G Classification Troubleshooting Mechanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information Tier 2 Please add...

Страница 544: ...anning Department 1G Classification Troubleshooting Mechanical Paper path Product Safety Part information Electrical Transmit receive Other Action required Service manual revision Retrofit information...

Страница 545: ...4 2 2 Common procedure for scanning test charts 6 3 NICE Software Applications 7 3 1 SMC Tool 7 3 2 Front and Back Registration Adjustment 7 3 3 FR Density Adjustment 11 3 4 Banding Analysis 17 3 5 S...

Страница 546: ...hat is needed for the NICE NICE SD card software application for engine control NICE software application for PC Calibration chart Windows PC Scanner embedded on copier models Required items Functions...

Страница 547: ...answer ID 188118 NOTE 7z files You can unzip 7z files by using 7zipFileManager http www 7 zip org 1 2 Supported models Pro C901 Pro C901S including Graphic Arts Pro C651Ex Pro C751 Pro C751Ex Pro C51...

Страница 548: ...isplays the NICE main menu screen NOTE If the NICE main menu screen does not appear after doing the above press the Program key on copier models Printer or Fiery driven key on printer models NICE SD c...

Страница 549: ...Technical Bulletin PAGE 5 35 Reissued 6 Jun 15 Model Aries C1 5 P1 5 D095 M077 Date 17 Jun 14 No RM077114a...

Страница 550: ...Date 17 Jun 14 No RM077114a Pro C5100 5110 series and MP C6502 8002 series Sub menu screen To display the sub menu screen press the SubMenu button at the lower right of the main menu screen Pro C901...

Страница 551: ...ss and chart put approximately 20 sheets of paper on top of the chart Make sure to match the corners of the paper and contact glass 3 Press the Scan button for the adjustment required followed by the...

Страница 552: ...ration Adjusts the center point of the image of the back side to match with the front side Pro C651 751 Series Registration Adjusts the leading edge of the front side to match with the back side Magni...

Страница 553: ...ies C1 5 P1 5 D095 M077 Date 17 Jun 14 No RM077114a 3 2 4 Procedure 1 Press Registration adjustment on the main menu screen 2 Press Select to print out the test charts 3 sheets of the following chart...

Страница 554: ...the 4 corners along the dotted lines as shown below Do the same for the remaining 2 charts 4 Place the chart on the contact glass so that the side indicated Second faces up 5 Scan the first side of al...

Страница 555: ...ers appear on the side indicated Second faces up Do the same for all 3 charts 7 Place the chart on the contact glass so that the side indicated First faces up 8 Scan the second side of all 3 charts Wi...

Страница 556: ...in Adjustment Settings for Skilled Operators 0205 for Pro C651 751 Pro C5100 5110 0220 for Pro C901 SP2 113 001 004 for MP C6502 8002 Note that adjustments made in this menu take effect only after pow...

Страница 557: ...or the correct scanning procedure 2 Insert the NICE SD card into the service slot on the controller box and press Scan Calibration for FR on the main NICE menu screen 3 Remove the blank piece of paper...

Страница 558: ...Print FR Adjust on the main menu screen NOTE This test chart can only be printed on A3 or DLT paper 75 60 75U 60L and 30 15 30U 15L halftone charts will be printed in CMYK total of 8 sheets 3 Place th...

Страница 559: ...nload to SD FR SP to copy the engine SP data onto the SD card SP data SP2152 will be saved as a csv file on the SD card 5 Turn off the main power and remove the SD card from the card slot and insert t...

Страница 560: ...ile s n_shading_after_75 60 30 15 csv will be saved on the SD card which contains the modified shading SP value The original csv file will be renamed as yyyymmdd_hhmm_s n_shading_xbefore csv 10 Remove...

Страница 561: ...n the main menu screen for all models S N _shading_after_1 5 csv Press Upload to Machine FR SP on the sub menu screen for all models How to retrieve the original SP value 1 Select the x before file yo...

Страница 562: ...cess Setup or Manual ProCon Density Adjustment at the time of every analysis Results of the scanned calibration chart are compared against the color measuring data of the calibration chart Color measu...

Страница 563: ...u screen to appear 2 Place the NICE Calibration Chart p n D0749671 on the contact glass and press Scan Banding to scan the calibration chart NOTE See section 2 2 Common procedure for scanning test cha...

Страница 564: ...ng analysis on the contact glass And press Scan Banding to scan the chart s NOTE 75 charts Bk C M Y Using for analysis 75 charts R G B Using for visual checking CSC chart Using for investigation by de...

Страница 565: ...7 Date 17 Jun 14 No RM077114a 6 In the main window under Calibration click START to display the Calibration window 7 In the Calibration window click the folder and select the Calibration Chart scanned...

Страница 566: ...Technical Bulletin PAGE 22 35 Reissued 6 Jun 15 Model Aries C1 5 P1 5 D095 M077 Date 17 Jun 14 No RM077114a 8 Click START to start the calibration...

Страница 567: ...bration results 10 In the main window under Banding Evaluation click START 11 Select the 75 chart scanned and saved in step 4 File name Machine S N YYYYMMDDHHMMSS CMYK 75 yyyymm 0 0 4 tiff 12 Select t...

Страница 568: ...14 Click Run then select and save the dat file created in step 12 15 Excel will launch automatically after the calculation completes to display the parts units that should be inspected to resolve ban...

Страница 569: ...ollowing information Product model Simplex or Duplex Print speed Paper size and feed direction SEF or LEF Productivity Required only if CPM has been modified Color mode Page and position showing the s...

Страница 570: ...Date 17 Jun 14 No RM077114a If a Shock jitter sample is not in hand and the location of the Shock jitter is unclear press the Test Print Shock Jitter button from the NICE main menu screen to print ou...

Страница 571: ...1 986 104 1 986 105 1 986 106 1 986 107 Red 1 986 101 1 986 102 1 986 103 1 986 104 1 986 105 1 986 106 1 986 107 Gray 1 986 101 1 986 102 1 986 103 1 986 104 1 986 105 1 986 106 1 986 107 Recycled P...

Страница 572: ...7 Red 1 988 101 1 988 102 1 988 103 1 988 104 1 988 105 1 988 106 1 988 107 Gray 1 988 101 1 988 102 1 988 103 1 988 104 1 988 105 1 988 106 1 988 107 Recycled Paper 1 988 101 1 988 102 1 988 103 1 98...

Страница 573: ...1 104 1 161 105 1 161 106 1 161 107 Red 1 161 101 1 161 102 1 161 103 1 161 104 1 161 105 1 161 106 1 161 107 Gray 1 161 101 1 161 102 1 161 103 1 161 104 1 161 105 1 161 106 1 161 107 Recycled Paper...

Страница 574: ...erhead 1 207 101 1 207 102 1 207 103 1 207 104 1 207 105 1 207 106 1 207 107 Prepunched Paper 1 207 101 1 207 102 1 207 103 1 207 104 1 207 105 1 207 106 1 207 107 Label Paper 1 207 101 1 207 102 1 20...

Страница 575: ...11 1 986 213 1 986 215 Orange 1 986 201 1 986 203 1 986 205 1 986 207 1 986 209 1 986 211 1 986 213 1 986 215 Pink 1 986 201 1 986 203 1 986 205 1 986 207 1 986 209 1 986 211 1 986 213 1 986 215 Red 1...

Страница 576: ...M077 Date 17 Jun 14 No RM077114a Pro C5100S C5110 Print Speed Custom paper SP1 986 001 100 0 Standard 1 Medium Speed 3 Low Process Speed Pro C5100S Pro C5110 1st speed 0 Standard 2nd speed 0 Standard...

Страница 577: ...988 203 1 988 205 1 988 207 1 988 209 1 988 211 1 988 213 1 988 215 Gray 1 988 201 1 988 203 1 988 205 1 988 207 1 988 209 1 988 211 1 988 213 1 988 215 Recycled Paper 1 988 201 1 988 203 1 988 205 1...

Страница 578: ...1 986 211 1 986 213 1 986 215 Label Paper 1 986 201 1 986 203 1 986 205 1 986 207 1 986 209 1 986 211 1 986 213 1 986 215 Preprinted Paper 1 986 201 1 986 203 1 986 205 1 986 207 1 986 209 1 986 211...

Страница 579: ...213 1 988 215 Preprinted Paper 1 988 201 1 988 203 1 988 205 1 988 207 1 988 209 1 988 211 1 988 213 1 988 215 Bond Paper 1 988 201 1 988 203 1 988 205 1 988 207 1 988 209 1 988 211 1 988 213 1 988 21...

Страница 580: ...add the following procedure for activating the DOSS data overwrite security system to your field service manual in the following section 2 Installation MFP Option DOSS data overwrite security system A...

Страница 581: ...on If the lot number is ARS141000253 or greater for example ARS141000270 spacer seals are included as accessory parts to the LD unit See the instructions below to install the spacer seals If the lot n...

Страница 582: ...nd to the numbers in the photo indicating where the spacer seals need to be attached Quantities of the spacer seals are handwritten in the table to indicate how many seals need to be attached The exam...

Страница 583: ...PORTANT You may find spacer s attached to the laser unit when removing the original LD unit as shown in the photo below A spacer is attached to location DO NOT remove spacer s originally attached When...

Страница 584: ...rough the PTR fusing and switchback units Note The problem tends to occur with Thick 4 or thinner paper that tend to stick and is less likely to occur with thick paper CAUSE The emitter of the double...

Страница 585: ...e 22 Nov 16 No RM077117 3 Remove the lock lever A screw x1 and the inner cover B screw x4 4 Remove the double feed sensor bracket A screw x1 connector x1 5 Remove the receiver from the bracket and rep...

Страница 586: ...e the double feed sensor bracket A screw x1 connector x1 7 Remove the sensor harness A and emitter B from the bracket 8 Install the harness and emitter of the new sensor onto the bracket harness clamp...

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