
Symptom: Vertical dotted lines
Check
Action if Yes
Action if No
1. If the master is scratched, replace the master, and the component that is scratching it.
2. If the development roller is scratched, replace the roller, and the component that is
scratching it.
3. Clean the corona wires.
Symptom: Vertical black band at the left or right edge of the printout
Check
Action if Yes
Action if No
1. Make a printer test (see
section 4-1-13). Is it OK?
There may be a scanner
problem; go to step 3.
Go to step 2.
2. Make sure that the charge corona wire cleaner is at home position.
Clean the laser optics with a blower brush or soft dry cloth.
3. Clean the scanner optics.
Replace the xenon lamp.
Symptom: Vertical black lines or bands at constant positions on the copy
Check
Action if Yes
Action if No
1. Make a printer test (see
section 4-1-13). Is it OK?
There may be a scanner
problem; go to step 5.
Go to step 2.
2. Clean the thermistor, hot
and pressure rollers, and
hot roller strippers.
Change the cleaning pad
if it is dirty.
Is the surface of the hot
roller scratched?
Replace the component that
is damaging the hot roller,
then replace the hot roller.
If the hot roller strippers are
badly stained with toner,
replace them, and the
thermistor (or FCU or PSU).
Go to step 3.
3. Is the master scratched?
Replace the component that
is doing the damage, then
replace the master.
Go to step 4.
4. Clean the corona wires and guide plates in the paper feed path.
Clean the quenching lamp.
Replace the toner metering blade if it is damaged.
Clean the laser optics carefully with a blower brush or soft dry cloth.
If the problem remains, change the FCU or LD unit.
5. Clean the white pressure plate above the exposure glass.
6. Are there any peaks in the
SBU white waveform
(see section 5-2-9)?
Change the SBU.
Change the FCU.
Symptom: Defects at repeating intervals on the printout
Check
Action if Yes
Action if No
There is a defect on the master belt or on one of the rollers (the most likely ones are the
hot roller, pressure roller, or development roller
Symptom: Black streaks at the leading edge
Check
Action if Yes
Action if No
Clean the hot roller strippers or change the master unit.
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TROUBLESHOOTING
1st August, 1994
COPY QUALITY TROUBLESHOOTING
6-7