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PREPARED BY: Y.Okunishi
CHECKED BY: S.Fujii
FROM: Quality Assurance Center
CLASSIFICATION:
Action Required
Revision of service manual
Troubleshooting
Information only
Retrofit Information
Other
MODEL:
CSO, CRO, CS1, CFO,
CGO
A: "NOTE" is added to page 2/3.
SYMPTOM:
Background on received and copied documents.
Cause:
Hot Roller failure as a result of not changing the Cleaning Pad at the 10K PM.
Failure to change the Cleaning Pad results in dirty Strippers and Thermostat and
then Hot Roller failure.
As the machine warms up from the standby temperature to the fusing
temperature, it is exposed to slight overheating before the temperature levels
off. This leads to softening of the Teflon layer on the Hot Roller. As a result, the
Teflon layer peels off in the areas where the Strippers and other parts come in
contact with it. Dirty Strippers and Thermostat put more stress on the Hot Roller and
cause premature Hot Roller failure.
Also, the dirty Thermistor causes the Hot Roller to overherat and fail prematurely.
A second cause can be a damaged (bent ) Thermistor from a previous service visit.
The damaged Thermistor causes the Hot Roller to overheat and fail prematurely.
SOLUTION:
Ricoh recommends replacing the Cleaning Pad at the 10K PM. However, this is
sometimes ignored. Realizing this, Ricoh will conduct the following modifications to
protect the Hot Roller from the failure mentioned above.
No
.
Old Part
New Part
Description
Qty Used
Interchangeability
1
H0812121
H0812123
Stripper Spring
2
→ 2
X / O
2
H0812120
H5132119
Stripper
(Separation Pawl)
2
→ 2
X / O
3
H0812137
H0815035
H0812141
03130080B
Thermistor Assembly
Thermistor
Bracket
Screw - M3x8
1
→
0
1
→
1
1
→
1
0
→
1
X / O as an
assembly
4
H0812100
H0819600
Hot Roller Kit
1
→
1
X / O
Technical Bulletin
No. Multi - 004A
SUBJECT: Fusing Unit
DATE:
Oct. 15, 1996
Page 1/3