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Code
Meaning
Suggested Cause/Action
0-07
No post-message
response from the other
end after a page was sent
Check the line connection.
Check the FCU - NCU connectors.
Replace the NCU or FCU.
The other end may have jammed or run out of paper.
The other end user may have disconnected the call.
Check for a bad line.
The other end may be defective; try sending to
another machine.
0-08
The other end sent RTN
or PIN after receiving a
page, because there
were too many errors
Check the line connection.
Check the FCU - NCU connectors.
Replace the NCU or FCU.
The other end may have jammed, or run out of paper
or memory space.
Try adjusting the tx level (use NCU parameter 01 or a
dedicated tx parameter for that address).
The other end may have a defective
modem/NCU/FCU; try sending to another machine.
Check for line problems and noise.
0-14
Non-standard post
message response code
received
Check the FCU - NCU connectors.
Incompatible or defective remote terminal; try sending
to another machine.
Noisy line: resend.
Try adjusting the tx level (use NCU parameter 01 or a
dedicated tx parameter for that address).
Replace the NCU or FCU.
0-15
The other end does not
have the confidential or
transfer function
Incompatible remote terminal.
Remote terminal memory full.
0-16
CFR or FTT not detected
after modem training in
confidential or transfer
mode
Check the line connection.
Check the FCU - NCU connectors.
Replace the NCU or FCU.
Try adjusting the tx level (use NCU parameter 01 or a
dedicated tx parameter for that address).
The other end may have disconnected, or it may be
defective; try calling another machine.
If the rx signal level is too low, there may be a line
problem.
0-20
Facsimile data not
received within
6 s of retraining
Check the line connection.
Check the FCU - NCU connectors.
Replace the NCU or FCU.
Check for line problems.
Try calling another fax machine.
Change the reconstruction time from 6 s to 10 s (bit
switch 03, bit 7).
Switch the rx cable equalizer on (bit switch 0A, bit 6).
0-21
EOL signal (end-of-line)
from the other end not
received within 5 s of the
previous EOL signal
Check the connections between the FCU, NCU, & line.
Check for line noise or other line problems.
Replace the NCU or FCU.
The remote machine may be defective or may have
disconnected.
1st August, 1994
TROUBLESHOOTING
ERROR CODES
6-22