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VI. Live tracking server
All Rewire Security Products are offered with free lifetime subscription to our
online
live
tracking
platform.
For
registration
please
visit
www.rewiresecurity.co.uk. Once you have created an account please e-mail us
with the imei number of your device and your registered e-mail address so we
that we can activate your subscription.
VII. Troubleshooting
Faults
Analyze
Solution
Fail to turn on
Battery power is low
Connect with charger
NO GSM signal
1.GSM Antenna is not connected
well
2.SIM card is not installed
properly
1.Check GSM antenna connection
2. check SIM CARD installation
or change the SIM CARD.
No location
Reports received
From the tracker
In existence of an authorized
number, an unauthorized number
dials up the unit.
Please delete the authorized number or
initialize the unit.
Monitor Fail
In existence of an authorized
number, an unauthorized number
dials up the unit.
Please delete the authorized number or
initialize the unit.
GPS Fix Fail
1. GPS reception is poor.
2. GPS antenna is not
connected properly.
1.Place the tracker in an open area
2.Check connection of GPS antenna
GPRS
Connecting Fail
1.
APN, IP address and port
may be wrong.
2.No GPRS subscription
service
3. No credit left
1
,
Configure APN, IP and port again.
2
,
Subscribe GPRS service
3
,
Top-up the SIMCARD.