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11
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IV. EXTRAORDINARY
MAINTENANCE
It is advisable to have the appliance subjected to periodical checks (at least once per year) by
a specialized authorized technician.
Any maintenance, installation or repair work must be carried out by qualified authorized
personnel by contacting the Assistance Centre. Before carrying out any operation the
appliance must be plugged out at the mains, turn off the water mains taps and wait for it to
cool down.
Before moving the appliance from position, check that the electricity and water connections
(electric cables water pipe and drainage) are correctly plugged out.
If the appliance is on wheels check that electric cables, pipes or anything else are not
damaged while moving it. Ensure the break is on. Avoid placing the device near heat (such as
fryers etc.).
After carrying out the task and replacing the appliance in its initial position, check that the
electric and water are connected correctly.
V. MAINTENANCE IN CASE OF BREAKAGE
If the appliance breaks, disconnect it from the mains and turn off water.
Before ringing Customer Service, check the chart below.
FAILURE
CAUSE
SOLUTION
The oven doesn't start
(This only
for models with inverter gear)
The door is not closed but
open
Check that the door is closed
Door Micro switch doesn’t
work properly (for oven with
inverter system)
Contact specialised technician for repair
(Assistance Service ).
The fan stops while the oven is on
(This only for models with
inverter gear)
Safety thermostat measure
motor
Turn off the oven and wait for the
motor’s thermal protection to reset
itself. If the problem persists call a
specialised repair technician
(Assistance Service).
Motor capacitor break
Contact specialised technician for repair
(Assistance Service ).
Internal light does not work
Loose lamp
Correctly fit the lamp into the lamp
holder
Blown lamp
Replace the lamp (see ordinary
maintenance )
There is no water inflow from the
humidifier pipes
Water inlet closed
Open water inlet
Incorrect connection to the
water supply system
Check connection to the water supply
system
The water filters are blocked
by impurities at the top
Clean the filters
Non-uniform cooking
The fans no long invert the
direction of rotation (only
model with inverter system)
Contact specialised technician for repair
(Assistance Service ).
One of the fans not operating
Contact specialised technician for repair
(Assistance Service ).
Failure
of
one
of the
resistances
Contact specialised technician for repair
(Assistance Service ).
The oven is completely OFF
Supply voltage failure
Restore power supply voltage
Incorrect connection to the
power supply network
Check connection to the power supply
network
