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9. FAQ
9.1. What kind of orientation precision should I select?
It depends on your requirement of orientation time and accuracy. You have the following
choices:
1) Quick orientation (4 points): for fast orientation.
2) Standard orientation (9 points): for most of situations.
3) Standard orientation (12 points): for most of situations.
4) Precise orientation (15 points): for high-definition system.
5) Precise orientation (20 points): for high-definition system.
6) Precise orientation (25 points): recommended for higher resolution systems.
9.2. When operating and writing on the whiteboard, the position of pen or finger
doesn't match the position of cursor.
1) The relevant location of projector and whiteboard has been changed. Please re-orient the
whiteboard.
2) The projection area has trapezoid distortion, please adjust the projection area, and
re-orient the whiteboard.
3) When orienting the whiteboard, the pen or finger is not perpendicular to the surface,
please re-orient with correct posture.
4) When orienting the whiteboard, the pen or fingertip missed the green center of the red
orienting cross, please re-orient the whiteboard.
5) The filters around whiteboard have been shaded by other objects, such as dust or chalk
dust and so on. Please keep filters clean.
9.3. When I operate and write on the whiteboard, the system response is slow,
or the stroke is intermittent.
1) The computer is not under normal running or the memory is occupied too much.Please
close some applications or restart the computer.
2) The operating or writing force is uneven. Sometimes the force is too light to be sensed.
3) Initializing hardware failed. Please reconnect the cable with the board to initialize the
hardware again.
9.4. When I operate and write on the IQBoard, the system doesn’t respond.
Please reconnect the cable with the board to initialize the hardware again.
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