17
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
REF.
Cannot power on.
• The battery is exhausted.
• Charge the battery pack.
• 1
Cannot transmit
or transmit in high
power is incapable.
• Some channels are limited to low power
transmit.
• The battery is exhausted
• Low power transmit.
• Work in Weather Channel or Channel 70.
• Switch to channels without output power limit.
• Charge the battery pack.
• Press
[Hi/Lo]
to select high power transmit.
• Exit Weather Channel or Channel 70.
• 5, 6
• 1
• 5
• 6
Cannot not change
channel.
• The keypad is locked.
• Hold
[LOCK]
for 1 second to turn off key lock
function.
• 7
Cannot scan.
• No TAG channels are set.
• Set TAG channels.
• 8
Cannot communi-
cate in the same
channel.
• The channel is duplex (DUP).
• Work in self-set channel group.
• Select channel.
• Set the same channel frequency.
• 6
• 6
No prompt tone.
•
¾»ÆÈÅÃÆÊÊÅÄ»¿ÉÊËÈÄ»ºÅŮƔ
• Turn on the prompt tone in the set mode.
• 10
No sound from
loudspeaker.
• The squelch level is too high.
• The volume level is too low.
• Water ingress in loudspeaker.
• Set the proper squelch level.
• Turn up the volume.
• Drain water in loudspeaker.
• 5
• 5
• 7
·ÊÊ»ÈÏÉ¿½ÄŲ·É¾»É
and indicates “
ER
”
and “
CHG
”.
• The temperature range for charging exceed
0~+45°C.
• Continuing charging causes high battery
heat.
• Put the radio in somewhere cool.
---
Cannot charge full. • Power on when charging.
• The inner battery service life is short.
• Power on and then charge again.
• Change inner battery from the local dealer.
• 1
Before using this radio, read this guide which contains important operating instructions for safe usage
and RF energy awareness and control for compliance with applicable standards and regulations.
ATTENTION!
This two-way radio uses electromagnetic energy in the radio frequency (RF) spectrum to provide communications between two
or more users over a distance. RF energy, which when used improperly, can cause biological damage. All Retevis two-way
radios are designed, manufactured, and ested to ensure they meet government-established RF exposure levels. In addition,
manufacturers also recommend specific operating instructions to users of two-way radios. These instructions are important
because they inform users about RF energy exposure and provide simple procedures on how to control it. Please refer to the
following websites for more information on what RF energy exposure is and how to control your exposure to assure
compliance with established RF exposure limits: http://www.who.int/en/
Local Government Regulations
When two-way radios are used as a consequence of employment, the Local Government Regulations requires users to be
fully aware of and able to control their exposure to meet occupational requirements. Exposure awareness can be facilitated by
the use of a product label directing users to specific user awareness information. Your Retevis two-way radio has a RF
Exposure Product Label. Also, your Retevis user manual, or separate safety booklet includes information and operating
instructions required to control your RF exposure and to satisfy compliance requirements.
Radio License
Governments keep the radios in classification, business two-way radios operate on radio frequencies that are regulated.
by the local radio management departments (FCC, ISED, OFCOM, ANFR, BFTK, Bundesnetzagentur...).To transmit on these
frequencies, you are required to have a license issued by them. The detailed classification and the use of your two radios,
please contact the local government radio management departments.Use of this radio outside the country where it was
intended to be distributed is subject to government regulations and may be prohibited.
Unauthorized modification and adjustment
Changes or modifications not expressly approved by the party responsible for compliance may void the user’s authority
granted by the local government radio management departments to operate this radio and should not be made. To comply with
the corresponding requirements, transmitter adjustments should be made only by or under the supervision
RF ENERGY EXPOSURE AND PRODUCT SAFETY GUIDE FOR PORTABLE TWO-WAY RADIOS
18