User Manual
31
C
HAPTER
8: T
ROUBLESHOOTING
Th
is chapter describes problems that you may experience with your device or mask and provides
possible solutions.
Problem
Why It Happened
What To Do
Th
e device does not
operate when you
press the
button.
If the power LED is off , there’s
no power at the outlet or the
device is unplugged. If the
power LED is on, the problem is
in the device.
Check the outlet power and verify that
the device is plugged in. If the problem
continues, call your health care professional.
Th
e air out of the
mask is much warmer
than usual.
Th
e inlet fi lters may be dirty.
Th
e device may be operating in
direct sunlight or near a heater.
Clean or replace the inlet air fi lters as
described in Chapter 9. Make sure the device
is away from bedding or curtains that could
block the fl ow of air around the device. Make
sure the device is away from direct sunlight
and heating equipment.
If the problem persists, contact your health
care professional.
Th
e mask feels
uncomfortable to
wear.
Th
is could be due to
improper headgear
adjustment or improper mask
fi tting.
Check the headgear adjustment as described
in the headgear instructions.
Refer to your mask instructions to make
sure the mask is properly fi tted. If the
problem continues, contact your health care
professional for a refi tting or a diff erent size
mask.
Th
ere is signifi cant
air leakage round the
mask.
Th
is could be due to
improper headgear
adjustment or improper mask
fi tting.
Check the headgear adjustment as described
in the headgear instructions. Refer to your
mask instructions to make sure the mask is
properly fi tted. If the problem continues,
contact your health care professional for a
refi tting or a diff erent size mask.
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