CyberBank G 3.5” SATA Giga LAN Disk Enclosure
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I have just installed the LAN Disk; why is the NetDisk showing up as a white
square in the NDAS Device Management (3.x Only)?
This means that your computer may be in the progress of mounting the NetDisk, installing the
drivers, or that another computer with a different version of the NDAS software may have
access.
1. Go to the white square in your
NDAS Device Management
tool and see what options are
provided. If it gives you the
Mount (Read/Write)
or the
Mount (Read-Only)
options, click
on the desired mode. This should make a new drive appear in
My Computer
or
Windows Explorer
.
2. If you do not see an option for mounting, then it may already be in the mounting progress.
Check your
Device Manager
for any exclamation marks that may be the
NetDisk
related.
If there are any, then right click on it and select the
Update Driver
option. This brings up a
wizard that asks you where the drivers for this device are located. Allow it to find the
drivers automatically, and the device should be installed by Window shortly thereafter.
3. If there are not any problems indicated in the
Device Manager
, you may need to RESET
the connection from our
NDAS Device Management
tool. Please right click on the
NDAS
Device Management
tool and then select the Properties of your NetDisk. From there,
click on the
Advanced
tab and then the
RESET
button.
4. Please also make sure all other computers have the same version of NDAS software and
there are not any Windows 98SE/ME, MAC, or Linux computers that might have NDAS
enabled.
I have clicked on the NDAS Device Management Tool on my desktop and
nothing happens.
The icon on the desktop is only used to launch our icon into the System Tray, if for some
reason it is not already in there. The icon in the system tray is used for Mounting
/Dismounting, to Register/Deregister, and switching modes for Read/Write or Read-Only on
LAN Disk.
Sometimes when I transfer files to my LAN Disk, why is the speed so slow?
This is a result of a bad connection between the computer and the LAN Disk. Please make
sure that you are using the only networking switches and routers, and that you are not using
any network hubs. Also, if you have any software firewalls installed on your computer (ie.
Norton Internet Security, McAfee Personal Firewall, etc.), make sure to add Admin.exe and
LDServ.exe into their list of programs to Allow with full access. You can also try disabling your
Antivirus software to see if that makes a difference. Please Try updating your Network Card's