ReplayTV RTV4040, Руководство пользователя

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Appendix B: Troubleshooting
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When I select a channel in the Channel Guide,
I get a blue screen that states “no video
source.” • Confirm that you subscribe to the channel in question.
• Verify that the A/V connections from your cable box/satellite receiver to ReplayTV are correct.
• Verify that all your components are turned on.
When selecting a channel in the Channel
Guide, I get a solid blue screen. • Confirm that you have the correct input source specified in Setup. Press MENU. Highlight Setup
and press SELECT. Choose Network and Input Settings.
When selecting a show from the Channel
Guide, I get a screen that fades to black. • Typically, this is caused by a weak video source. Contact Customer Care for further suggestions at
(800) 933-5899.
I'm having problems changing channels. • If your original remote control required an Enter button press when changing channels, press the
ENTER button on the ReplayTV remote control after you enter the channel number.
My cable box sometimes fails to change chan-
nels when using the ReplayTV remote control. • If you are using the IR blaster, your cable box receives IR commands from both the ReplayTV
remote and the IR blaster. Some cable boxes can be confused by this. You can block the com-
mands from the ReplayTV remote control by affixing an opaque covering around the area where
you have placed the IR emitter on your cable box. Don’t cover the IR emitter.
ReplayTV does not respond when I press but-
tons on the remote control. Or, the image on
my television screen is “frozen.” • Press and hold the POWER button on the front of ReplayTV for 10 seconds, then release.
ReplayTV will reboot in a few moments.
• Unplug the power cord from the electrical outlet for 15 seconds then plug it back in. ReplayTV
will restart and power on in a few moments.
Problem Solution