© 2019 Pinnacle Climate Technologies, Inc.
Silent Drive Forced Air Heater User’s Manual
NEVER LEAVE HEATER UNATTENDED WHILE BURNING OR
WHILE CONNECTED TO A POWER SOURCE
11
TROUBLESHOOTING GUIDE
Problem
Possible Cause
Solution
Heater Ignites, but main PCB shuts
off after a short period of time.
LED display shows “E1.”
1. Dirty fuel filter.
2. Nozzle is dirty.
3. Photocell lens is dirty.
4. Photocell not installed properly.
5. Photocell is defective.
6. Improper electrical connection
between main PCB and photocell.
1. Clean / replace fuel filter.
2. Clean / replace Nozzle.
3. Clean / replace photocell.
4. Adjust photocell position
5. Replace photocell
6. Check wiring connections.
Heater will not operate or motor
runs for a short time.
LED display shows “E1.”
1. No kerosene in the fuel tank.
2. Corroded spark plug or incorrect
plug gap.
3. Dirty fuel filter.
4. Dirty nozzle.
5. Moisture in fuel tank.
6. Improper electrical connection
between transformer and circuit
board.
7. Ignitor wire not connected to
spark plug.
8. Defective ignitor.
1. Fill tank with fresh kerosene.
2. Clean / replace spark plug.
3. Clean / replace fuel filter.
4. Clean / replace nozzle.
5. Rinse fuel tank with clean, fresh
kerosene.
6. Inspect all electrical connections.
7. Re-attach ignitor wire to spark
plug.
8. Replace ignitor.
Fan does not operate when heater
is plugged in and power switch is
in the “ON” position. LED display
shows “E1” or “E2.”
1. Thermostat is set too low.
2. Broken electrical connection
between main PCB and motor.
1. Rotate thermostat to a higher
setting
2. Inspect all electrical connections.
Poor combustion and / or excess
soot production.
1. Dirty fuel filter.
2. Poor quality of fuel.
3. PSI is too high or too low.
1. Clean / replace fuel filter.
2. Flush fuel tank and refuel heater.
3. Use proper pressure.
Heater does not turn on and the
lamp is not lit.
1. Temperature limit sensor has
overheated.
2. No electrical power.
3. Fuse is blown.
4. Improper electrical connection
between temperature limit sensor
and circuit board.
1. Push power switch to “OFF and
allow heater to cool for 10 minutes.
Restart heater.
2. Check power cords for proper
connection and test the power
supply.
3. Check / replace the fuse.
4. Inspect all electrical connections.
