Guarantee
Manufacturer's Guarantee
This appliance is covered by a full manufacturer’s 24 month parts and 5
years labour guarantee and covers all parts and labour costs associated
with the repair of the appliance in a domestic environment. We will repair
any defect that arises due to faulty materials or workmanship and use
genuine manufacturers parts.
All claims must be supported with the original receipt or other reasonable
proof of purchase.
If, during the guarantee period, the appliance becomes irreparable as
agreed by the engineer approved by GAA then we reserve the right, at our
discretion, to exchange the defective product with a replacement appliance
at GAA’s sole cost. If the same product is no longer available an alternative
will be offered with the same functions as the faulty item.
After an appliance has been repaired or replaced any remaining balance
of the GAA guarantee will be valid and any further call outs during this
prescribed period will be covered by GAA on the replacement appliance.
Should any person other than an authorized engineer modify or attempt to
repair the appliance then the warranty will be invalid.
The guarantee applies to the UK mainland, Ireland, ROI and France but is
not transferrable between EU countries.
This guarantee is non-transferrable to any other person or product.
The guarantee is covered by UK law and is in addition to and does not
diminish your legal rights.
Exclusions to the guarantee
This guarantee does NOT cover:
Appliances that have been damaged or neglected as a result of failure to
store, assemble, install , use or care of the products in accordance with the
manufacturer’s instructions - GAA will not accept responsibility under this
guarantee if a product is damaged or becomes defective due to, misuse,
neglect, wilful or accidental damage or act of god.
Normal wear and tear.
Consumable items such as carbon filters and bulbs.
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