USER MANUAL
13
4.
PRODUCT RECEPTION:
4.1. BEFORE OPENING THE BOX:
KEEP IN MIND:
In case of transport damage, do not unpack and immediately inform the carrier that
the box is damaged, and your supplier. Take photos of the area of the damaged box. Damages must
be confirmed in writing by the supplier, otherwise no claim for compensation will be accepted.
CAUTION:
Do not use sharp items to open the box.
CAUTION:
Plastic bags can be dangerous. To avoid any risk of suffocation, keep all bags away from
babies, children, and pets. Do not use in cribs, beds, strollers, or playpens. Tear the bag before throwing
it away
.
4.2. RETURN AND REFUND POLICY:
If you are not completely convinced of your purchase,
DO NOT OPEN IT
, and contact us. You have 14
calendar days to return an item from the date you received it. To be valid a return, your item must be
returned in its ORIGINAL packaging and wrapping, with the same conditions in which you received it.
Your item must have a receipt or proof of purchase. REFUNDS: Once we receive your item at our
facility, we will inspect it and notify you of the status of your refund. If it is confirmed that it comes with
its original packaging and wrapping, with all its components in perfect condition, your return will be
approved, we will initiate a refund to your credit card (or original payment method). You will receive
the credit within a few days, depending on your card issuance policies. FOR MORE INFORMATION:
Contact us if you have any questions.
4.3. UNPACKING:
This product requires assembly prior to use.
Follow the UNBOXING instructions to facilitate assembly, remove and save all boxes, bags and
padding in case return or warranty shipping is required.
CAUTION:
If you do not understand something, it is important that you contact us.
5.
UNPACKING AND ASSEMBLY:
Together with the delivery of your unit we have sent you a document for the correct Unpacking and
Assembly: ASSEMBLY INSTRUCTIONS unpacking BIKE surf (ENG)
NOTE:
We strongly recommend that you follow that document in its entirety before your first departure. At
a minimum, read and make sure you understand each point, and refer to the cited sections for any issues
you don't fully understand. Please note that not all water bikes have all the features described in this
manual.
5.1
Fit of this product:
If you do not understand this manual, contact our Red Shark technical team before your first
ride and explain any features or features you do not understand.
5.2 Local safety laws:
Do you have all other necessary and recommended safety equipment? It is your responsibility to
familiarize yourself with the laws in your area of operation and to comply with all applicable laws.
5.3.
Verification of mechanical safety:
Check the condition of this product regularly before each trip.
Nuts, Bolts, Screws, and Other Fasteners: Since there are a variety of sizes and shapes, it is impossible
to generalize the correct tightening strength or torque. To ensure that the many accessories on
your equipment are properly tightened, refer to the torque specifications in the instructions
provided in this manual. Proper tightening requires a calibrated torque wrench (not included). If
you don't have one, you can ask our Red Shark Bikes sales team for a quote.
