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TROUBLESHOOTING GUIDE

Motor will not start:

1) No power due to blown fuses, open switches or loose connections.

Pump fails to deliver water:

1) Pump not completely primed.

2) Suction lift is too great.

3) Foot valve is either not submerged, buried in the mud

or plugged.

Pump loses prime:

1) Air leaks in suction line.

2) Well draw down too far.

3) Faulty foot valve.

LIMITED WARRANTY

For warranty consideration, the Red Lion brand (hereafter “the Brand”) warrants that the products specified in this warranty are free from defects in material or

workmanship of the Brand. During the time periods and subject to the terms and conditions hereinafter set forth, the Brand will repair or replace to the original

user or consumer any portion of this product which proves defective due to materials or workmanship of the Brand. At all times the Brand shall have and

possess the sole right and option to determine whether to repair or replace defective equipment, parts, or components. The Brand has the option to inspect

any product returned under warranty to confirm that the warranty applies before repair or replacement under warranty is approved. This warranty sets forth the

Brand’s sole obligation and purchaser’s exclusive remedy for defective product. Return defective product to the place of purchase for warranty consideration.
WARRANTY PERIOD - PRODUCTS: 24 months from date of purchase by the user. (No warranty on brushes, impeller or cam on models with brush-type

motors and/or flex-vane impellers.) In the absence of suitable proof of the purchase date, the effective period of this warranty will begin on the product’s

date of manufacture.
LABOR, ETC. COSTS: The Brand shall IN NO EVENT be responsible or liable for the cost of field labor or other charges incurred by any customer in removing

and/or affixing any product, part, or component thereof.
PRODUCT IMPROVEMENTS: The Brand reserves the right to change or improve its products or any portions thereof without being obligated to provide such

a change or improvement for units sold and/or shipped prior to such change or improvement.
GENERAL TERMS AND CONDITIONS: This warranty shall not apply to damage due to acts of God, normal wear and tear, normal maintenance services

and the parts used in connection with such service, lightning or conditions beyond the control of the Brand, nor shall it apply to products which, in the sole

judgment of the Brand, have been subject to negligence, abuse, accident, misapplication, tampering, alteration; nor due to improper installation, operation,

maintenance or storage; nor to excess of recommended maximums as set forth in the instructions.
Warranty will be VOID if any of the following conditions are found:
1. Product is used for purposes other than those for which it was designed and manufactured
2. Product not installed in accordance with applicable codes, ordinances, and good trade practices
3. Product connected to voltage other than indicated on nameplate
4. Pump used to circulate anything other than fresh water at approximately room temperature
5. Pump allowed to operate dry (fluid supply cut off)
6. Sealed motor housing opened or product dismantled by customer
7. Cord cut off to a length less than three feet
DISCLAIMER: Any oral statements about the product made by the seller, the Brand, the representatives, or any other parties do not constitute warranties,

shall not be relied upon by the user, and are not part of the contract for sale. Seller’s and the Brand’s only obligation, and buyer’s only remedy, shall be

the replacement and/or repair by the Brand of the product as described above. NEITHER SELLER NOR THE BRAND SHALL BE LIABLE FOR ANY INJURY,

LOSS OR DAMAGE, DIRECT, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, INCIDENTAL OR CONSEQUENTIAL DAMAGES

FOR LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL LOSS), ARISING OUT OF

THE USE OR THE INABILITY TO USE THE PRODUCT, AND THE USER AGREES THAT NO OTHER REMEDY SHALL BE AVAILABLE TO IT. Before using,

the user shall determine the suitability of the product for his intended use, and user assumes all risk and liability whatsoever in connection therewith. THE

WARRANTY AND REMEDY DESCRIBED IN THIS LIMITED WARRANTY IS AN EXCLUSIVE WARRANTY AND REMEDY AND IS IN LIEU OF ANY OTHER

WARRANTY OR REMEDY, EXPRESSED OR IMPLIED, WHICH OTHER WARRANTIES AND REMEDIES ARE HEREBY EXPRESSLY EXCLUDED, INCLUDING

BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE EXTENT EITHER APPLIES

TO A PRODUCT SHALL BE LIMITED IN DURATION TO THE PERIODS OF THE EXPRESSED WARRANTIES GIVEN ABOVE. Some states and countries do

not allow the exclusion or limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the

above exclusion or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state

to state and country to country.

Pump delivers water but not at rated capacity:

1) Leaks in suction or discharge line.

2) Foot valve, suction line, impeller or nozzle are partially

plugged.

3) Suction lift is greater than recommended.

4) Improper impeller rotation or low speed.

5) Motor does not come off starting windings.

6) Low line voltage at motor.

Toll Free Help Hotline:

1-888-956-0000

United States: