RED DSMC MEDIA OPERATION GUIDE
COPYRIGHT © 2014 RED.COM, INC
955-0047, REV-E | 49
MEDIA DOES NOT MOUNT TO COMPUTER
If the media does not mount to your computer via a RED STATION RED MINI-MAG, RED STATION REDMAG 1.8",
RED STATION REDMAG 1.8" (MINI), or RED STATION REDMAG 2.5" perform one or more of the following:
Ensure that the SSD is pushed all the way into the RED STATION until you feel it hit the back.
Turn the RED STATION off and on using the On/Off Switch on the rear panel of the RED STATION.
Disconnect and reconnect all cables.
Use an alternate data cable or data connection.
Use an alternate power cable.
Use an alternate port on your computer.
Use an alternate computer.
If connecting to your computer via eSATA, ensure that the RED STATION is powered via the RED STATION
AC POWER ADAPTOR or the RED STATION USB TO DC POWER CABLE (24").
If connecting a RED STATION REDMAG 1.8" (MINI) with a 48GB or 512GB REDMAG 1.8" SSD via a USB
2.0 or USB 3.0 connection, ensure that the RED STATION REDMAG 1.8" (MINI) is powered via the RED
STATION AC POWER ADAPTOR or the RED STATION USB TO DC POWER CABLE (24").
If there are no clips on the SSD, connect the SSD to the camera and reformat the SSD. For more informa-
tion about formatting media, go to
If using a Mac, the SSD may be recognized by the computer but not mounted. Launch the
Disk Utility
ap-
plication, select the SSD in the left panel, and click
Mount
in the toolbar.
LED DOES NOT ILLUMINATE ON RED STATION
When you connect a RED STATION REDMAG 1.8" or RED STATION REDMAG 1.8" (MINI) to your computer via
a USB 2.0 or USB 3.0 connection, the LED illuminates when you insert a REDMAG 1.8" SSD into the SSD slot.
When you remove the SSD, the LED turns off. However, the LED will illuminate again when you re-insert the
SSD, and the RED STATION should function as expected.
If the LED does not illuminate when you insert the REDMAG 1.8" SSD in the RED STATION and the
REDMAG 1.8" SSD does not mount to your computer, go to
“Media Does Not Mount to Computer” on page
.
CANNOT FORMAT SSD ON COMPUTER
RED recommends that you only format your SSD via computer if the SSD cannot mount to the camera. The
following limitations to formatting an SSD via computer exist:
A Mac can format an SSD as MS-DOS (FAT) only when the SSD is already formatted as FAT32 or MS-DOS
(FAT).
A PC can format an SSD as FAT32 only when the SSD capacity is 64GB or less, due to the constraints of
the file system.