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12.2 Not Recording
Make sure motion recording feature is turned on. Motion recording on/off button
on top of the monitor. When motion trigger recording is on, the pedestrian icon
will appear on monitor.
Check the color of the SD card icon (the top left one, the one you can use to
play back). Red means the SD card is full. Then you need to format SD card
or turn on the overwrite feature. (When overwrite is on, the newest file will
cover the oldest file when SD card is full.)
12.3 Cannot Connect to the App
Please check the color of network icon on the monitor first. Green means the
system is connected to the internet. If it is in white, please re-boot the monitor and
home router, then wait for 15 minutes to get the green icon.
A brief introduction to the network status indicator on the monitor:
Red - monitor is not connected to router. Check the RJ45 cable connection.
White - monitor is connected to router, but router is not connecting to internet. You
may need to reboot your router as well as the 7" monitor.
Green - monitor is connected to router and the internet, and ready for remote
access.
12.4 Out of Range
Reboot the monitor to get wireless signal reconnected.
Make sure the camera is connecting with the power adapter.
Make sure the camera is paired with the monitor.
Tighten the camera’s antenna (screw the antenna in tightly, and allow the
antenna pointing to the sky.) Pull up the antennas on the monitor.
If still out of range, you can purchase a repeater or antenna extension cable
(not included, sold separately).