R-FORCE FOR INNER DOORS – INSTALLING AND OPERATING
TROUBLESHOOTING
15
Troubleshooting
Symptom
Possible cause
Solution
The door lever tends to
stick.
The lever shaft is too
long.
Shorten the lever shaft or the spring (
20
)
in the lever on the
inside of the door.
When I enter my code,
the LED flashes and a
click is heard, but the
door cannot be
opened.
The lever shaft is not
pushed into
R-FORCE all the
way.
1.
Loosen the lever on the inside.
2.
Press the lever shaft in.
3.
Remount the lever. Do not forget the
spring inside the lever.
The existing lever is
worn or has too
much play.
Replace the lock mechanism or mount a
spring-loaded lever.
R-FORCE was
improperly mounted
(askew).
Verify that R-FORCE is correctly
mounted, parallel with the edge of the
door and perpendicular to the door
surface (right angles to the lever shaft).
R-FORCE should also be mounted with
two screws (
20
) in the base plate holes.
The door surface is
warped.
May be remedied by placing washers
between housing and door surface. Fill
the seam between the door and
R-FORCE with a string of silicone.
R-FORCE is
defective.
System code not
working.
The wrong system
code is being used.
To change to a new system code, reset
R-FORCE – see ”Master reset” on
page 14.
R-FORCE is not
responding. No access
codes are working.
Incorrect access
codes are being
used, or none are
configured.
Add new entry codes that unlock the
door. (See page 10.)
R-FORCE is not
responding. No codes
are working.
The batteries are
dead.
Change the batteries. (See “Changing
the batteries” on page 8.)
