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Reference
Can’t select certain channel
•
Channel may be blocked or not approved in the Parental Controls menu.
•
If using a VCR, check to make sure the TV/VCR button on the VCR is in the correct “mode.”
Noisy stereo reception
•
May be a weak station. Use SOUND button to change to mono mode instead of stereo.
No picture, no sound but TV is on
•
Maybe the cable/air setting is set to the wrong position. To fix, select
GUIDE Plus+ Menu
from the Main menu, select
the
Setup
option, and provide the correct information on the following screens.
•
Maybe a vacant channel is tuned.
•
If watching VCR (connected only through antenna input), make sure TV is tuned to channel 3 or 4 – same as CH3/4
switch on VCR. Also check to make sure the TV/VCR button on the VCR is in the correct “mode.”
Sound okay, picture poor
•
Check antenna connections.
•
Try adjusting sharpness function to improve weak signals.
Black box appears on the screen
•
Captioning may be turned on. Check the Closed-Caption Display control panel in the Channel menu.
GUIDE Plus+ IR controllers not working
•
Check to make sure the controllers are positioned correctly over the IR remote sensors.
•
Your remote may be interfering with the IR controller. Place a piece of dark tape over the IR controller.
•
GUIDE Plus+ system control of cable box is slower than direct control of the box itself. Keep this in mind when changing
channels.
