Chapter
Disc Tray is Jammed
• If a disc becomes jammed in the disc tray, unplug all connected devices and unplug the power cord. Place the TV
on a soft surface with the screen face down. Make sure the disc tray can open freely and isn’t obstructed.
Have someone steady the TV so it doesn’t fall. Underneath the TV is a long rectangular slot. Inside the slot is a
white switch that slides (look on the right side of the slot). You might need a flashlight to see the white switch.
Use a thin screwdriver to push the switch to the other side. Now the disc tray opens.
DVD Sound Problems
• Check whether the sound is muted or turned down low.
• You may need to adjust the settings in the AUDIO SETUP menu. Refer to page 39.
• Sound is muted during still, frame advance, or slow-motion play.
DVD Menu Problems
• If the disc menus are not displayed in your language, read the disc jacket to see what languages are available on
the disc.
• If there are no subtitles, read the disc jacket to see if subtitles are available on the disc. Refer to page 34 for more
information on Subtitles.
• The default audio language might be preset by the DVD disc. Refer to page 35 for instructions.
• You can change the subtitle language while the disc is playing by pressing the SUBTITLE button. This selection
applies only to the disc being played.
• If the DVD player’s menus are not displayed in the language you want, check that your language is among those
listed in the LANGUAGE SETUP menu. Refer to page 38 for more information. If necessary, choose another
language.
• To clear a menu from the screen, press DVD SETUP or CLEAR.
DVD Rating Problems
• If ratings don’t work, you must lock the settings. Refer to page 38 and follow the directions for the RATING
BLOCK menu.
• If you forget your password, use 0000. It’s the default password for this product.
Connection Problems with a Set-top Box etc.
• If the device you’re connected to has “progressive scan” and you aren’t receiving a picture using a component
(Y Pb Pr) connection, you need to change the setting from progressive to interlace. The procedure for changing
this varies. Look for a button on the front of the device (it might be called resolution or display), or see if there
is a switch on the back (it might be labeled “int/prog” or something similar), or the item might be in the menu
system. Consult the user’s guide for instructions.
What Else Can I Do?
•
If you’ve been through the Troubleshooting section and nothing has fixed your problem, try rebooting your unit.
Note that after a reboot you may need to run the setup process again. To do a reboot, unplug the power cord
from the wall outlet, power strip, etc. Unplug your unit for about 5 minutes. Then plug it back in, turn it back on,
and see if the problem is fixed. If the problem remains, then please visit www.rca.com/television for updated
FAQs or contact RCA Customer Support at the support number provided in your Warranty under
How To Get
Service.
How Do I Replace My Remote?
•
If you need to replace your remote, call 1-800-338-0376. Your remote part number is R196A1. A shipping and
handling fee is charged with your order and the appropriate sales tax. Have your Visa, MasterCard or Discover
Card ready.
Other Information
