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Any claim for warranty assistance must be made promptly. Raypak reserves the right to deny any warranty claim filed more than ninety (90) days after an
incident covered by this Limited
Warranty occurs. First, determine if your indirect water heater is “in-warranty” (that is, within the applicable Warranty periods that
apply). You can determine your unit’s warranty status
by obtaining the complete model number, the complete serial number, and the date of original installation
and accessing the “Warranty Verification” functionality on the Raypak website (www.Raypak.com) or contacting Raypak Warranty personnel (telephone number
(805) 278-5300). To establish Lifetime Residential Limited Warranty coverage you must
be able to provide proof that you purchased the indirect unit that is the
subject of your warranty claim.
If your indirect water heater is “in-warranty”, refer to the installation and operation manual provided with it or contact the Raypak
Technical Service Department (telephone number (805) 278-5300) to
obtain the technical assistance you need to repair or replace your defective indirect unit.
You may also use the plumber of your choice or select a plumber, or mechanical contractor, from
your local Yellow pages to assist you – at your expense. Be
prepared to provide the plumber, mechanical contractor, or Raypak Technical Service person you call with the complete
model number, the complete serial
number, and the date of original installation or the date of the owner’s purchase of the defective indirect water heater in addition to an explanation of
your indirect
water heater problem. If an exact replacement unit is not available, Raypak will provide you with the current model of your indirect water heater. If government
regulations or industry certification or similar standards require the replacement indirect water heater, or replacement component part, to have features
not found
in the malfunctioning indirect water heater, you will be charged for the difference in price represented by those required
features. If you pay the price difference
for those required features and/or to upgrade the size and/or other features available on a replacement new indirect water heater, you will also
receive a
complete new Limited Warranty (with the full applicable Warranty periods the original unit entitled you to) for the replacement indirect water heater.
Raypak
reserves the right to inspect, or require the return of, each indirect water heater or defective component part replaced under the terms and conditions of this
Limited Warranty.
Each “in-warranty” indirect water heater replaced under this Limited Warranty must be made available to Raypak (with the original rating label
and all the component parts intact) in
exchange for the replacement indirect water heater. Warranty compensation is subject to validation of “in-warranty”
coverage by Raypak.
Warranty claims personnel
• To obtain warranty compensation for an “in-warranty” indirect water heater replacement, you must provide Raypak with: (at Raypak’s option) either the indirect
water heater replaced “in-warranty” (with the original rating label and all the component parts intact) or the complete original rating label (photocopies are not
acceptable) removed from the indirect water heater replaced “in-warranty”; the complete model number and the complete serial number of the indirect water
heater that replaced the original indirect water heater; and, the date the originally installed indirect water heater failed. The owner may also be required to provide
proof he/she is the original owner/end user of the indirect water heater being replaced or the date of installation of the original indirect water heater to establish its
“in-warranty” status.
• Warranty claim documentation should be mailed promptly to Raypak Inc., 2151 Eastman Ave, Oxnard, CA 93030.
EXCLUSIVE WARRANTY• LIMITATION OF LIABILITY
This Limited Warranty is the only Warranty given by Raypak Inc. (Raypak) for this indirect water heater. No one is
authorized to make any other warranties on
behalf of Raypak. ANY IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE, SHALL NOT EXTEND
BEYOND THE APPLICABLE WARRANTY PERIODS SPECIFIED PREVIOUSLY. RAYPAK’S SOLE LIABILITY, WITH RESPECT TO ANY
DEFECT, SHALL BE
AS SET FORTH IN THIS LIMITED WARRANTY AND ANY CLAIMS FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGE
FROM
WATER LEAKAGE) ARE EXCLUDED. Some states do not allow limitations on how long an implied warranty lasts, or for the exclusion of incidental or
consequential
damages, so the above limitations or exclusions may not apply to you.
This Limited Warranty gives you specific legal rights, and you may also
have other rights, which vary from state to state.
We suggest you immediately complete the information below and retain this certificate of Limited Warranty in the
event warranty service is required. Reasonable proof of
original purchase and current ownership or the original date of installation of your indirect water heater
(whichever is applicable) may be required to establish its “in-warranty”
status. Otherwise, the effective Date of the Limited Warranty will be the date of
manufacture plus ninety (90) days.
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Содержание RSIT115
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