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5. to damage, malfunctions or failures resulting from failure to properly install, operate or maintain
the Heater in accordance with the manufacturer’s instructions;
6. to damage, malfunctions or failures resulting from abuse, act of nature, accident, fire, flood,
freeze, lightning or the like;
7. to damage, malfunctions or failures resulting from connected system control devices, including
improperly installed salt chlorine generators;
8. to performance problems caused by improper sizing of the Heater or electric service voltage,
wiring or fusing;
9. to damage, malfunctions or failures resulting from any alteration, including the use of any
attachment, including without limitation any energy saving device, not authorized by the
manufacturer;
10. to damage, malfunctions or failures resulting from misuse or neglect, including but not limited to,
freeze-ups, operating the Heater with the cabinet door off, having flow restrictions or obstructions
between the Heater outlet and the pool/spa.
HOW TO MAKE A WARRANTY CLAIM
You should immediately notify Raypak at 800-260-2758, supplying model number, serial number, date of
original installation and a description of the problem.
Proper authorization MUST be obtained PRIOR
to any repairs for the Limited Warranty to apply. This Limited Warranty is VOID if the product is
repaired or altered in any way by ANY persons or agencies other than those authorized by
Raypak.
Raypak reserves the right at all times to inspect, or require the return of, the defective Heater
or component part and to verify warranty coverage at its factory.
Warranty service CANNOT be
initiated until the status of the warranty coverage has been established.
EXCLUSIVE WARRANTY - LIMITATION OF LIABILITY
THE LIMITED WARRANTY IS THE ONLY WARRANTY PROVIDED BY RAYPAK IN
CONNECTION WITH THE HEATER AND ITS COMPONENT PARTS. NO ONE IS
AUTHORIZED TO MAKE ANY OTHER WARRANTIES ON RAYPAK’S BEHALF. ANY
IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, SHALL NOT EXTEND BEYOND THE APPLICABLE WARRANTY
PERIODS SPECIFIED IN THIS LIMITED WARRANTY.
RAYPAK’S SOLE LIABILITY WITH RESPECT TO ANY DEFECT SHALL BE AS SET FORTH
IN THIS LIMITED WARRANTY. IT IS AGREED THAT RAYPAK SHALL HAVE NO LIABILITY
WHETHER UNDER THIS LIMITED WARRANTY OR IN CONTRACT, TORT OR
NEGLIGENCE OR OTHERWISE FOR CLAIMS FOR SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING NO LIABILITY FOR DAMAGE FROM WATER
LEAKAGE), ALL OF WHICH ARE EXPRESSLY EXCLUDED, NOTWITHSTANDING ANY
FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR FOR THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
We suggest you immediately record the model, serial number, and date of original installation and retain
this Limited Warranty Certificate in the event warranty service is needed.
DO NOT RETURN THIS DOCUMENT TO RAYPAK. KEEP IT WITH YOUR POOL HEATER OR
BUSINESS RECORDS.
Register your product at www.raypak.com/warranty
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