Possible causes
Possible solutions
Damaged cables
1.
Check that the transducer cable connector is
fully inserted and locked in position.
2. Check the power supply cable and connectors
for signs of damage or corrosion, replace if
necessary.
3.
With the unit turned on, try flexing the cable
near to the display connector to see if this
causes the unit to re-boot/lose power, replace
if necessary.
4.
Check the vessel’s battery voltage, the
condition of the battery terminals and power
supply cables, ensuring connections are
secure, clean and free from corrosion, replace
if necessary.
5. With the product under load, using a
multi-meter, check for high voltage drop across
all connectors/fuses etc (this can cause the
Fishfinder applications to stop scrolling or the
unit to reset/turn off), replace if necessary.
Damaged or fouled
transducer
Check transducer condition, ensuring it is not
damaged and is free from debris/fouling. If
necessary, clean or replace your transducer.
After cleaning or replacement coat the transducer
using a water-based anti-fouling paint.
Wrong transducer
fitted
Check product and transducer documentation and
ensure that the transducer is compatible with your
system.
Possible causes
Possible solutions
External sonar
module: network
connection problem.
Check that the unit is correctly connected to your
display or network switch. Check all connections to
ensure that they are secure, clean and free from
corrosion, replace if necessary.
External sonar
module: software
mismatch between
equipment
may prevent
communication.
Ensure all Raymarine® products contain the
latest available software, check the Raymarine®
website:
for software
compatibility.
No depth reading / lost bottom lock
Possible causes
Possible solutions
Transducer location
Check that the transducer has been installed in
accordance with the instructions provided with the
transducer.
Transducer angle
If the transducer angle is too great the beam can
miss the bottom, adjust transducer angle and
recheck.
Transducer
kicked-up
If the transducer has a kick-up mechanism, check
that it has not kicked up due to hitting an object.
Power source
insufficient
With the product under load, using a multi-meter,
check the power supply voltage as close to the unit
as possible to establish actual voltage when the
current is flowing. (Check your product’s Technical
specification for power supply requirements.)
Damaged or fouled
transducer
Check transducer condition, ensuring it is not
damaged and is free from debris/fouling. If
necessary, clean or replace your transducer.
After cleaning or replacement coat the transducer
using a water-based anti-fouling paint.
40
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