6
2.3.5 Recharge your battery every month even if you are not using the bike. Most lithium ion
batteries will continue to discharge even when the bike and battery are turned off. If your
battery falls below minimum Voltage, it may not be recoverable. *
2.3.6 Do not expose the bicycle or battery pack to fire, heat sources, acid or alkaline substances.
2.3.7 When leaving your bicycle during hot weather, always leave in a shaded well ventilated area.
2.3.8 For best results, always recharge and store the battery at room temperature.
2.3.9 Before unloading the battery, make sure it is turned off and unload the battery using its
handle.
2.3.10 Further information on user responsibilities and battery maintenance are included in the
warranty section of this manual.
* The most common cause of battery failure the owner not keeping to points 4 and 5 above.
This is the most common reason for customers to need to replace batteries. This is
particularly noticeable in the spring when customers are using their bike for the first time in
the new year. We get most calls regarding failing batteries during this period.
IMPORTANT
If your battery is damaged due to your leaving it discharged, or not recharging when
advised as per this manual your battery is not covered by our warranty.
Battery safety
2.3.11
i. Never leave a battery connected to the charger or mains power over-night.
ii. Never recharge a battery outside, in damp conditions or in temperatures less then 0
degrees centigrade.
iii. Never open a battery case, try and fix the battery or give it to anyone other
than a registered Ratikon Stockist for maintenance. (Failure to comply will void the
warranty)
iv. If a battery is or appears to be damaged or overheating for any reason, do not use the
bike and immediately return the battery to your retailer for advice and a safety check.
IMPORTANT
Ignoring any of the safety rules above could cause serious injury or fire.
2.3.12
Recharging your battery
2.4.1 Before charging, make sure the charger is turned off and connect your battery to the charger
at the charging socket. Plug the charger into a mains socket and turn on the mains socket.
A red lamp will light up on the charger indicate the battery is charging. When the red light
turns green, the battery is fully charged. To optimize battery life, leave the charger
connected for a further hour and then turn off the charger and disconnect it from the
mains after charging. Always disconnect the charger from the mains before disconnecting
