15
TROUBLESHOOTING
Nuisance Shutdown of Burner or Pilot/
Pilot Difficult to Light or Unable to Remain Lighted After Months or Years of Use
Most likely cause:
Air in the gas line, dust intrusion under the pilot hood, low pilot flame.
Fix:
Bleed gas line free of all air, blow out pilot hood, adjust pilot flame. Perform this cleaning annually or as required to
prevent nuisance shutdown.
Burner is Excessively Noisy
Please Note:
The movement, mixing of air and gas, and combustion will create a low, throaty sound, which is normal.
Excessive gas pressure:
Make sure the gas pressure coming into the fireplace does not exceed the maximum pressure
allowed with this gas set (refer to the table on pages 5).
Gas Connector:
Relieve any tight bends or kinks in the Flex Connector. Switch to a smooth aluminum connector, which
can be purchased at hardware or home improvement stores.
Burner Flame is Too High (8-
12” Above Top Logs) or Too Low (Below Top Logs)
Incorrect gas supply, pressure, or burner orifice used:
1) Ensure gas type of set is proper for gas type being used.
Make sure the gas pressure coming into the fireplace falls between the minimum and maximum pressures allowed with
this gas set (refer to the table on page 6).
Blocked ports (low flame only):
Free the main burner orifice and burner bar ports of any burrs, paint or other blockage.
Receiver / Module Beeps
Most likely cause
: Receiver has become too hot, triggering over-temperature safety feature.
Fix
: Remove Volcanic Ash from blocking or covering the slots in front of Valve Vanisher. Make sure the fireplace floor is
even with the Hearth floor. Also change batteries.
Odor and/or Smoke After Break-in Period (other than Natural Odor of Gas Combustion)
Most likely causes
: Lack or fresh air and/or impurities in the room air. Since the appliance is drawing its combustion air
from the living area, any odors or impurities present in the room will be recycled through the flame and recirculated back
into the room. Such impurities include: pet hair, fresh paint or varnish, paint remover, cigarette smoke, potpourri and
incense, cements and glues, new carpet or textiles, dust build-up, and residue from previous wood burning left in the fire-
box. and flue, among other things.
Fix
: Add fresh air. Remove sources of impurities.
HOW TO ORDER PARTS
Parts can be ordered through the supplier from whom you purchased your
RF-LD
Multiburner and Log Set or from
Rasmussen Iron Works, Inc. When ordering parts, please specify;
1. Model number and Serial number of the Burner (available on the Rating Plate).
2. Model number of the objects set.
3. Type of Gas (natural or propane) and control type (VSP,MVM, VEI)
4. The name of part with part number (located on parts list, page 3, 4) or specific object throughout manual.
NOTE
—
The installation of appliances in a manufactured home (U.S. only) or mobile home installation must
conform with the Standard
CAN/CSA Z240 MH, Mobile Housing,
in Canada, or with the
Manufactured Home
Construction and Safety Standard, Title 24 CFR, Part 3280,
in the United States, or when such a standard is not
applicable,
ANSI/NCSBCS A225.1/NFPA 501A, Manufactured Home Installations Standard.
Pilot Tube
Air Intake Port
Clean annually
Thermocouple Tip
Piezo Spark
Blue Dot
(Natural Gas
)
Red Dot
(Propane
)