12
Troubleshooting
If you encounter a problem, try doing these things first:
•
Make sure all cables and other connected devices are properly and securely connected.
•
Make sure you are using Zonetech as described in this Quickstart Guide.
•
Make sure your other devices or media are working properly.
•
If you believe Zonetech is not working properly, check the following table for your
problem and solution.
Problem
:
Solution
:
Please
see
:
Power does not turn on.
Make sure Zonetech’s
power input
is
properly connected to a power outlet
using the included power cable.
Zonetech does not
produce any sound, or the
sound is distorted.
Make sure all cable and device
connections are secure and correct.
Make sure none of the cables are
damaged.
Make sure all devices connected to
Zonetech are properly powered,
connected, and supported. Check the
hardware connections as well as the
Info
pages.
Make sure the settings on your Bluetooth
device, loudspeaker, mixer, etc. are
correct.
,
Audio from my Bluetooth
device does not play
through Zonetech.
Make sure WiFi is turned off. Bluetooth
will be disabled when WiFi is active.
Make sure you have properly paired your
Bluetooth device.
Improve the Bluetooth signal reception
by moving your Bluetooth device closer
to Zonetech. Also, remove obstacles
(walls, furniture, etc.) so there is a clear
line of sight between your Bluetooth
device and Zonetech.
,
Pairing my Bluetooth
device to Zonetech
requires a PIN.
Enter
0000
as the PIN. (Some older
Bluetooth devices may require you to
enter a PIN.)