Faulty temperature sensor
(short circuited)
Faulty temperature sensor
(cannot be detected)
Cooker's electrical fuse was blown
Bad power connection or no power
Pressure control fails
Steam release handle not in
sealing position
Float valve obstructed by the lid
locking pin
Float valve silicone ring worn-out
Food debris on the float valve
silicone seal
Lid not closed properly
Food debris attached to the sealing
ring
Sealing ring damaged
No sealing ring
Float valve in the popped-up
position
Sealing ring not installed properly
Replace the float valve silicone seal
Add water according to the recipe
Close the lid completely
Turn the release handle to the
sealing position
Inspect the power cord to ensure a
good connection, check the power
outlet is active.
Contact support online
After cooking, cycle completes, leave
the cover on for 5 more minutes.
Adjust dry-rice and water ratio
according to recipe
Adjust dry-rice and water
ratio according to recipe
Position the sealing ring well
Press the float valve lightly
downwards
Use the steam release handle to
reduce the internal pressure. Open
the lid after the pressure is
completely released.
Press the float valve lightly with a
pen or chopstick.
Install the sealing ring
Replace the sealing ring
Clean the sealing ring
Open then close the lid again
Clean the float valve silicone seal
Too litter water
Faulty pressure sensor
Contact support online
Mains voltage is too low
Contact support online
Contact support online
Contact support online
Contact support online
E8 code
EL code
E2 code
E1 code
Cover opened prematurely
Steam comes out from
exhaust valve non-stop
Rice half cooked or too
hard
Rice too soft
Too much water
Display remains blank
after connecting the
power cord
All LEDs flash
with a code
appearing on
screen
Float valve unable to rise
Steam leaks from float
valve for over 2 minutes
Steam leaks from the
side of the lid
Difficult to open the lid
Pressure exists inside the cooker
Float valve stuck at the popped-up
position
Difficult to close the lid
Possible Reason
The cases in the following tables do not always indicate a faulty cooker. Please
examine the cooker carefully before contacting the support for repair.
Problem
Solution
Too little food or water in inner pot
17
Troubleshooting
