RainSoft EC5 Series, Инструкция по установке и обслуживанию

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18
Troubleshooting Guide
4. Loss of resin to the drain
during backwash
3. Loss of resin to the
plumbing
2. System is using large
amounts of salt
1. Hard water/ Hard water
bleed-through
Symptom Cause Solution
1. The system is not regenerating often enough. 1. System is running out of capacity because the
hardness or capacity setting is incorrect. Test
the raw water, verify model, and reset if
necessary.
2. The check ball behind the injector is not seating. 2. Replace the check ball seat assembly.
3. The system is out of salt. 3. Add salt to the brine tank.
4. The system has lost power. 4. Check the power connection to the system.
5. The bypass valve is open or partially open. 5. Close the bypass valve completely.
6. The plumbing is not properly connected to the
system.
6. Replumb the system.
7. Salt is bridged in the brine tank. 7. Bag salt can sometimes form a bridge, which
will not allow the water to dissolve the salt.
Pour hot water along the sides of the brine tank
and use a tool to break the bridge.
8. The system will not draw brine. 8. See Symptom 6 .
9. Worn internal seals. 9. See Symptom 6 .
10. Bypass seals have failed. 10. Replace the bypass seals.
1. Soft water is being used to water the lawn. 1. Bypass the outside faucet(s) or show the
customer how the use the bypass valve while
watering the lawn.
2. The capacity or hardness setting is improperly set. 2. Verify that the settings are correct .
3. The brine refill rate is incorrect. 3. See Symptom 7 .
1. The system is plumbed in backwards. 1. Replumb the system.
2. The riser pipe distributor is damaged. 2. Replace the riser pipe.
5. Valve out of
synchronization or does
not stop in the correct
position
1. Rotary position sensor. 1. Replace the motor sensor Assy.
2. Valve cam and brine cam are out of synchronization. 2. Realign cams.
3. Drive motor failed. 3. Replace the drive motor.
1. The backwash flow rate is too fast for the size of
the tank.
1. Make sure the system has the proper backwash
flow control (see below).
8 0 tanks – 1.5 gpm backwash flow control
10 0 tanks – 2.0 gpm backwash flow control
13 0 tanks – 3.0 gpm backwash flow control
14
0
tanks – 4.0 gpm backwash flow control
If the troubleshooting guide did not resolve the symptom, please contact Technical Support at 1-800-860-7638.