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Problem
Possible Cause
Possible Solution
Hub cannot connect
Plan not executed on time
Not using 2.4GHZ WIFI.
Incorrect WIFI password.
Hub not in pairing state.
Confirm 2.4GHZ WIFI connection.
Confirm that the WIFI password has been
entered correctly.
Press and hold the middle button and
insert it into the socket again without
releasing the button, do not release the
button during this time. After a few
seconds the indicator light will come on
for a while and then start flashing rapidly.
This means that pairing has been entered.
Inlet impurities need to be cleared
regularly so that they do not clog up and
interfere with the irrigation programme.
Check that the rainfall delay parameter
is set.
Replace fresh batteries.
Check that the irrigation duration/period
is not set with parameters.(Note 12H/24H)
Impurities in water inlet filter.
Rainfall delay parameters are set.
In a low power state, the timer
goes into a low power protection
state and does not execute the
schedule.
irrigation duration/period is not
set with parameters.
If your Rainpoint product does not operate properly after trying the troubleshooting steps, please contact us
by phone or email :
1-833-3815659 (US Hotline) | [email protected]
