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©2001M.T.H.ElectricTrains,7020ColumbiaGatewayDrive,ColumbiaMaryland21046-1532.
Service & Warranty Information
Limited One-Year Warranty
How toGetServiceUndertheTermsoftheLimitedOne-Year
Warranty
For warrantyrepair,follow theinstructionsbelow toobtainwarrantyservice.
First,e-mail,write,callorfaxanAuthorizedM.T.H.ServiceCenterinyourareaorM.T.H.ElectricTrainstoobtain
RepairAuthorization.You canfindthelistofAuthorizedServiceCentersontheM.T.H.website,www.mth-
railking.com.Authorized Service Centersarerequiredonlytomakewarrantyrepairsonitemssoldfromthatstore;
allotherrepairsmayormaynotbedoneatthestore'sowndiscretion.Otherwise,contactM.T.H.(filloutthe
ServiceContactformintheServiceSectionofwww.mth-railking.com; sendUSmailtotheaddresslistedbelow;
tel: 410-381-2580; fax:410-423-0009),statingwhentheitemwaspurchasedanddescribingtheproblem. Ifyou
contactM.T.H.,youwillbegivenareturnauthorizationnumbertoassurethatyourmerchandisewill beproperly
handleduponitsreceipt.
CAUTION:Makesuretheproductispackedinitsoriginalfactorypackagingincludingitsfoamandplastic
wrappingmaterial soastopreventdamagetothemerchandise. Theshipment mustbeprepaidandwerecommend
that itbeinsured.
leasemakesureyouhavefollowedtheinstructionscarefullybeforereturninganymerchandiseforservice.
See ourwebsiteat
orcall1-888-64 0-3700toidentify anAuthorized M.T.H. Train
Merchantnearyou.
M.T.H.productsarewarrantiedforoneyearfromthedateofpurchaseagainstdefectsinmaterialorworkmanship,
excludingwearitemssuch aslightbulbs,pick-up rollers,batteries,smokeunit wicks,andtractiontires.Wewill
repairorreplace(atouroption)thedefectivepartwithoutchargeforthepartsorlabor,iftheitemisreturnedtoan
Authorized M.T.H.ServiceCenterorM.T.H.ElectricTrainswithinoneyearof theoriginaldateofpurchase.This
warrantydoesnot coverdamages causedbyimpropercare,handling ,oruse.Transportationcostsincurredbythe
customerarenotcoveredunderthiswarranty.
Itemssentforrepairmustbeaccompaniedbyareturnauthorizationnumber,adescriptionoftheproblem,and
,whichgivesthedateof
purchase.IfyouaresendingtheitemtoM.T.H., fillout theServiceContactformintheServiceSectionof
www.mth-railking.com;sendUSmailto theaddresslistedbelow;call410-381-2580,orfax410-423-0009to
obtainareturnauthorizationnumber. IfyouaresendingthisproducttoanAuthorizedServiceCenter,contactthat
Centerfortheirreturnauthorizatio n.
This warrantygivesyouspecificlegalrights,and youmayhaveotherrightsthatvaryfromstatetostate.
ServiceDepartment
Acover letterincludingyourname,address,daytimephonenumber,e-mailaddress(if
available), Return Authorization number,acopyofyoursalesreceipt andafulldescription oftheproblemmust
beincluded tofacilitatetherepairs.Pleaseincludethedescriptionregardlessofwhetheryoudiscussedthe
problemwithaservicetechnicianwhencontactingtheServiceCenterorM.T.H.foryourReturnAuthorization.
P
All M.T.H. productspurchasedfromanAuthorizedM.T.H. TrainMerchantarecoveredbythis warranty.
a
copyoftheoriginalsalesreceiptfromanAuthorizedM.T.H.Train Merchant
www.mth-railking.com
