RadioLink Electronic Ltd
www.radiolink.com
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RadioLink After-sales Process
1. Contact the after-sale service and provide information about product, faults or bugs, the time of
purchase, purchase location, and the purchase invoice with order number.
2. Communicate with the after-sales to find out the problem. When there is necessity to send
accessories, provide detailed receiver information including phone, name, address, postcode to the
after-sales and pay for it (or free).
3. Wait and receive the accessories for replacement.
Note
: If there is necessity to replace accessories, please contact the seller it was purchased from first,
after which if the situation is still not resolved contact RadioLink.
Repair Costs
1. If the products are under the warranty, RadioLink will provide free accessories for users for
replacement. The freight is paid by the user by default.
2. If the products are out of warranty, or the problem is caused by artificial damage, accessory costs
and freight will be paid by the user.
