Troubleshooting
44 Troubleshooting
TROUBLESHOOTING
The Display is blank
•
Make sure fresh batteries are properly installed.
Devices do not respond to commands
•
Make sure the remote is in the correct mode.
•
The battery power may be too low. Replace all old batteries with new ones.
•
The remote may not be pointed in the direction of the device. Point the remote
directly at the desired device.
•
The device may be too far away from the remote. Move to within 30 feet of the
device.
•
Something may be blocking the communication between the remote and the
device. Check for objects that might be blocking the signal from the remote.
•
Make sure the device you are trying to operate is an IR-compatible and is
working properly by using the original remote control.
Syncing
I cannot sync the remote
•
Make sure you are connected to the Internet before syncing the remote.
•
Make sure that the
RemoteLinker II
* cable is properly connected to the remote
and the computer before syncing the remote.
If you have any other problems contact customer service at 949-450-1670.
