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ComboXCAT-IP User Guide

Rackit Technology Corporation – www.rackittechnology.com – 1-800-636-3434

3. What operating systems does ComboXCAT-IP support?

ComboXCAT-IP supports Windows 98, Windows ME, Windows 2000/XP and
above, Unix, Unix-like Operating System (Sun Solaris, Linux) and Mac OSX.

4. What browsers does ComboXCAT-IP support?

ComboXCAT-IP support Microsoft Internet Explorer version 6.0 or higher,
Netscape 7.0 and Mozilla 1.6

5. Does ComboXCAT-IP work with other brand's KVM switch?

Yes, ComboXCAT-IP can work with most standard KVM.

6. How many letters the username and password can be set on

ComboXCAT-IP?

ComboXCAT-IP accepts 32 letters of username and password.

7. How many concurrent user of ComboXCAT-IP?

ComboXCAT-IP accepts 15 concurrent users.

8. How many bits of connection encrypted of ComboXCAT-IP?

ComboXCAT-IP provides AES 256 bits connection encrypted.

9. Local mouse and remote mouse didn't sync after doing mouse Intelligent

Sync.

Please don't put window on left-up corner of remote console of ComboXCAT-IP.
Intelligent Sync has to re-calculate the coordinate of mouse from left-up corner on
remote console.

Содержание ComboXCAT-IP

Страница 1: ...P KVM over IP Module User Guide Rev 1 0 Rackit Technology Corporation 271 Madison Avenue New York NY 10016 Tel 212 679 0050 Fax 212 679 0040 1 8 0 0 6 3 6 3 4 3 4 www RackitTechnology com Technology C...

Страница 2: ...device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation CE This equipment is in compliance with the requ...

Страница 3: ...mote Mouse Settings 10 3 3 3 Automatic Mouse Speed and Mouse Synchronization 10 3 3 4 Host System Mouse Settings 11 3 3 5 Single and Double Mouse Mode 12 3 3 6 Recommended Mouse Settings 12 3 3 7 Vide...

Страница 4: ...65 5 4 3 Video 66 5 5 Device Settings 67 5 5 1 Network 68 5 5 2 Dynamic DNS 71 5 5 3 Security 73 5 5 4 Certificate 77 5 5 5 Serial Port 81 5 5 6 Date Time 83 5 5 7 Event Log 84 5 6 Maintenance 87 5 6...

Страница 5: ...solution for remote access and control Remote access and control software runs on its embedded processors only but not on mission critical servers so that there is no interference with server operati...

Страница 6: ...2 1 Product Views Figure 2 1 ComboXCAT IP Module View Figure 2 2 Front Panel View LEDs on the Ethernet Connector Orange LED 10BaseT Ethernet connection established Green LED 100BaseT Ethernet connect...

Страница 7: ...ote Console side 1 Java Runtime Environment version 1 4 2 or above 2 Browser Microsoft Internet Explorer version 6 0 or above or Netscape or Mozilla or Safari 2 3 Hardware Installation 1 Power down yo...

Страница 8: ...trolled Servers are Up and Running ComboXCAT IP gives you a full control over the remote servers The Management Console allows you to access the remote servers graphics keyboard and mouse and to send...

Страница 9: ...onfiguration 3 1 Initial IP Configuration via Network The Factory default settings for ComboXCAT IP unit are as below DHCP Disable Default IP address 192 168 0 70 Default Net Mask 255 255 255 0 If DHC...

Страница 10: ...eeds The setup tool ComboXCAT IP Setup can be found on the Literature tab for ComboXCAT IP product on Rackit s web site You can follow the procedures described below DHCP If you have installed ComboXC...

Страница 11: ...t Up a Fixed IP a Setup IP auto configuration as None setup IP address and Subnet mask b Enter Super user login and password for Authentication default super pass c Click Setup Device If super login w...

Страница 12: ...ssword for the super user for confirmation To close the window and accept the changes press the OK button otherwise press the Cancel button 3 2 Configuration Setup via Serial Console For using serial...

Страница 13: ...disabled and subsequently you will be asked for the following network settings IP Address The IP address of ComboXCAT IP This option is only available if IP auto configuration is disabled Net Mask The...

Страница 14: ...of the host system automatically See the section below for a more detailed explanation Fixed Mouse Speed This mode just translates the mouse movements from the Remote Console in a way that one pixel m...

Страница 15: ...ing this button leads to a fast sync except in situations where the KVM port or the video mode changed recently At first start if the local mouse pointer is not synchronized with the remote mouse poin...

Страница 16: ...another mode the Single Mouse Mode where only the remote mouse pointer is visible Activate this mode in the open Remote Console and click into the window area The local mouse pointer will be hidden an...

Страница 17: ...port of the device The following interfaces are supported HTTP HTTPS Full access is provided by the embedded web server ComboXCAT IP environment can be entirely managed using a standard web browser Yo...

Страница 18: ...th that is currently activated The dialog box contains a link that leads you to information on how to upgrade your browser to a state of the art encryption scheme Figure below shows the dialog box pre...

Страница 19: ...name super factory default Password pass factory default The user super is not allowed to login via the serial interface of ComboXCAT IP Please make sure to change the super user password immediately...

Страница 20: ...ge consists of three parts each of them contains specific information The buttons on the upper side allow you to navigate within the front end Within the right frame task specific information is displ...

Страница 21: ...s link logs out the current user and presents a new login screen Please note that an automatic logout will be performed in case there is no activity for 30 minutes 4 3 The Remote Console The Remote Co...

Страница 22: ...oxies are not capable of relaying the RFB protocol In case of problems please consult your network administrator in order to provide an appropriate networking environment 4 3 1 Main Window of Remote C...

Страница 23: ...tries to show the remote screen with its optimal size That means it will adapt its size to the size of the remote screen initially and after the screen resolution of the remote screen has been changed...

Страница 24: ...hoose this option in order to synchronize the local with the remote mouse cursor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to ch...

Страница 25: ...it is recommended to disable the Enhance pointer precision in host computer if your ComboXCAT IP connects to PS 2 host computer and select double mouse mode A short description of the options as foll...

Страница 26: ...mode is also visible in the status line Figure 4 4 Remote Console Exclusive Mode Scaling Allow you to scale down the Remote Console You can still use both mouse and keyboard however the scaling algori...

Страница 27: ...e local and the remote mouse cursors Fast Sync The fast synchronization is used to correct a temporary but fixed skew Intelligent Sync Use this option if the fast sync does not work or the mouse setti...

Страница 28: ...rent dialogs which for adjusting the video settings Video Settings through the HTML Frontend To enable local video port select this option This option decides if the local video output of ComboXCAT IP...

Страница 29: ...e different values here The default settings in conjuction with the auto adjustment procedure should be adequate for all common configurations If the picture quality is still bad after auto adjustment...

Страница 30: ...In normal situation only changed parts of video will be packed and sent from ComboXCAT IP for saving network bandwidth This function is mainly used for troubleshooting purpose where some old video fra...

Страница 31: ...ct value automatically However depending on your particular JVM and your browser settings this is not always possible A typical example is a German localized system that uses an US English keyboard ma...

Страница 32: ...transferred and on the number of changes between two single video pictures We recommend to use a higher compression level if the network bandwidth is low The higher the compression level the more time...

Страница 33: ...gy com 1 800 636 3434 Figure 4 11 Encoding Compression The next two options allow you to set the compression level to a predefined level OR to set a level for lossy compression This compresses well bu...

Страница 34: ...ssy Compression Color Depth Set the desired color depth You may select between 8 or 16 bit for Video Optimized compression level 0 or between 1 and 8 bit for compression level 1 to 9 The higher the co...

Страница 35: ...3 Status Line of Remote Console Status Line Shows both console and the connection state The size of the remote screen is displayed Figure belowwas taken from a Remote Console with a resolution of 800...

Страница 36: ...ystem that ComboXCAT IP controls The Remote Console window is a Java Applet that tries to establish its own TCP connection to ComboXCAT IP Starting the Remote Console opens a new window displays scree...

Страница 37: ...on www rackittechnology com 1 800 636 3434 5 1 1 KVM Console Figure 5 1 KVM Console To open the KVM console either click on the icon Console or Remote Control KVM Console of the menu entry on the left...

Страница 38: ...the Telnet client for instance in a UNIX shell telnet 192 168 0 70 Replace the IP address by the one that is actually assigned to ComboXCAT IP This will prompt for username and password in order to l...

Страница 39: ...to the device on serial port 1 and its answers are displayed on the Telnet interface The following list shows the according command mode command syntax and their usage help Displays the list of possib...

Страница 40: ...r and local computer the one connected to ComboXCAT IP unit would have to be running Win2000 XP or above operating systems This function would not work on any other platforms Before using Virtual Medi...

Страница 41: ...com 1 800 636 3434 5 2 1 Floppy Disk Figure 5 3 Virtual Media Floppy Disk 1 You need to create the floppy to an image file first 2 In this example we use RawWrite software or any other image creator...

Страница 42: ...3434 3 You can find an image file saved at desire destination after you created it with RawWrite 4 Open the browser to log into ComboXCAT IP Click Virtual Media Floppy Disk Click the Browse button to...

Страница 43: ...read only mode and would not allow you to write any information on this drive but copying only This drive would be bootable under DOS mode if the motherboard BIOS on the host computer supporting USB...

Страница 44: ...M from the submenu Figure 5 4 Virtual Media CD ROM Image Operation Procedures 1 Run Nero or any CD imaging tool to create CD ROM ISO image 2 Please create a folder and share this folder Please make su...

Страница 45: ...w rackittechnology com 1 800 636 3434 5 Image file set successfully 6 Open the remote console and you can see the virtual CD as picture below Please fill in the Sharing Folder Permission username and...

Страница 46: ...ver name or its IP address Share Folder Name The name of the share folder to be used Image File Name The name of the image file on the share folder User Name If necessary specify the user name for the...

Страница 47: ...lorer context menu Select Sharing to open the configuration dialog Figure 5 6 Share configuration dialog Adjust the settings for the selected directory Activate the selected directory as a share Selec...

Страница 48: ...an be redirected It is even possible to enable a write support so that for the remote machine it is possible to write data to your local disc Figure 5 7 Options of Drive Redirection Please note that D...

Страница 49: ...ection is switched off Force Read Only Connections If enabled the Write Support for the Drive Redirection is switched off It is not possible to write on a redirected device Click Apply to submit your...

Страница 50: ...ackit Technology Corporation www rackittechnology com 1 800 636 3434 5 2 3 1 Driver Redirection Utility Installation Follow the Drive Redirection Setup Wizard step by step to install the driver Figure...

Страница 51: ...either the DNS name or the IP address of ComboXCAT IP you would like to connect to Drive The local drive you want to share with the remote computer which could be Floppy disc CD ROMs USB Sticks and h...

Страница 52: ...might be destroyed Write Support This feature may be enabled here Write support means that the remote computer is allowed to write on your local drive As you can imagine this is very dangerous If bot...

Страница 53: ...ing failure you will be prompted if you want to establish the connection anyhow This should not be a serious problem when the note above is respected If the write support is enabled a drive which is n...

Страница 54: ...edirection Software on remote computer first then run Drive Redirection application and fill in information accordingly Step a Type the IP address of ComboXCAT IP b Choose the hard drive on remote com...

Страница 55: ...n Which means it looks for I O in BIOS and sends the corresponding signal to host computer This way you are sending the entire hard drive may consist of X numbers of partitions and emulate whatever nu...

Страница 56: ...ComboXCAT IP User Guide 52 Rackit Technology Corporation www rackittechnology com 1 800 636 3434 Figure 5 10 Built in Java Drive Redirection...

Страница 57: ...ser Guide 53 Rackit Technology Corporation www rackittechnology com 1 800 636 3434 3 Click Connect Drive or Connect ISO 4 Select a drive to redirect if Connect Drive 5 Select a ISO image to redirect i...

Страница 58: ...ther OS might not be fully excluded This behavior depends on the BIOS version used in that machine To set this option press the button Apply 5 2 5 Creating an Image 5 2 5 1 Creating Floppy Images UNIX...

Страница 59: ...e file in which you would like to save the floppy content Click on the button Copy to initiate the image creation process For related tools you may have a look at www fdos org 5 2 5 2 Creating CD ROM...

Страница 60: ...your needs input device etc MS Windows To create the image file use your favorite CD imaging tool Copy the whole contents of the disc into one single image file on your hard disk For example with Ner...

Страница 61: ...36 3434 5 3 User Management 5 3 1 Change Password Figure 5 14 Setting Password Change password of currently logged in user Old Password type in current password New Password type in new password Confi...

Страница 62: ...e desired level from the selection box role ComboXCAT IP comes with 1 pre configured user account that has fixed permissions The account super has all possible rights to configure the device and to us...

Страница 63: ...er To create an user press the button Create The Modify button changes the displayed user settings To delete an user press the button Delete ComboXCAT IP is equipped with an host independent processor...

Страница 64: ...hnology com 1 800 636 3434 5 4 KVM Settings 5 4 1 User Console The following settings are user specific That means the super user can customize these settings for every users separately Changing the s...

Страница 65: ...ComboXCAT IP User Guide 61 Rackit Technology Corporation www rackittechnology com 1 800 636 3434 Figure 5 15 User Console Setting...

Страница 66: ...ured The pre configured settings deliver the best result because of optimized adjustment of compression and colour depth for the indicated network speed Manually Allows to adjust both compression rate...

Страница 67: ...matically However in order to make the installation possible you still need to answer the according dialogs with yes The download volume is around 11 Mbytes The advantage of downloading Sun s JVM lays...

Страница 68: ...ready Typical examples are Control Alt Delete on Windows and DOS what is always caught or Control Backspace on Unix or Unix like OS for terminating the X Server The syntax to define a new Button Key i...

Страница 69: ...board and Apple Macintosh for the Apple Macintosh Keyboard Timeout Recommanded as enable for keyboard timeout when host is UNIX or UNIX like OS Mouse Speed Auto Mouse Speed Use this option if the mous...

Страница 70: ...en caused by distortions as well as lowering unnecessary bandwidth consumption A large filter setting needs less network traffic and leads to a faster video display but small changes in some display r...

Страница 71: ...ComboXCAT IP User Guide 67 Rackit Technology Corporation www rackittechnology com 1 800 636 3434 5 5 Device Settings...

Страница 72: ...rackittechnology com 1 800 636 3434 5 5 1 Network The Network Settings panel allows changing network related parameters Each parameter will be explained below Once applied the new network settings wi...

Страница 73: ...takes ComboXCAT IP suggestion into account or not depends on the server configuration IP Address IP address in the usual dot notation Subnet Mask The net mask of the local network Gateway IP Address I...

Страница 74: ...nables the Telnet function Enable SSH Access This enables the SSH Secure SHell function Disable Setup Protocol Enable this option to exclude ComboXCAT IP from the setup protocol Setup protocol is a pr...

Страница 75: ...t Technology Corporation www rackittechnology com 1 800 636 3434 5 5 2 Dynamic DNS Figure 5 19 Dynamic DNS A freely available Dynamic DNS service www dyndns org can be used in the following scenario F...

Страница 76: ...he IP address of the registered ComboXCAT IP You have to perform the following steps in order to enable Dynamic DNS Make sure that the LAN interface of ComboXCAT IP is properly configured Enter the Dy...

Страница 77: ...lf for initiating the IP address of ComboXCAT IP stored in the Dynamic DNS server at this time Check Interval This is the interval for reporting again to the Dynamic DNS server for updating the IP add...

Страница 78: ...nnection will be used If set to Force the applet tries to make an encrypted connection with certificate An error will be reported in case connection establishment fails Group Based System Access Contr...

Страница 79: ...boXCAT IP User Guide 75 Rackit Technology Corporation www rackittechnology com 1 800 636 3434 Figure 5 22 Chain Rules of IP Filtering Check the Enable Group based System Access Control to edit the rul...

Страница 80: ...echnology Corporation www rackittechnology com 1 800 636 3434 Users can add a new IP filtering rule by setting the properties at adding line by Append or Insert User can remove a rule by Remove or Del...

Страница 81: ...with ComboXCAT IP device upon delivery is for testing purpose only System administrator should not rely on this default certificate as the secured global access mechanism through Internet However it...

Страница 82: ...ained below Once this is done click on the button Create which will initiate the Certificate Signing Request generation The CSR can be downloaded to your administration machine with the Download CSR b...

Страница 83: ...e to repeat the three steps as described above Common Name This is the network name of ComboXCAT IP once it is installed in the user s network usually the fully qualified domain name It is identical t...

Страница 84: ...e country code has to be entered in CAPITAL LETTERS Challenge Password Some certification authorities require a challenge password to authorize later changes on the certificate e g revocation of the c...

Страница 85: ...g a telephone line in addition to the standard access over the built in Ethernet adapter The modem needs to be connected to the serial interface of ComboXCAT IP Logically connecting to ComboXCAT IP us...

Страница 86: ...rder to establish a connection to the public telephone network you can change this setting by giving a new string Refer to the modem s manual about the AT command syntax Modem Server IP Address This I...

Страница 87: ...r time setting will not be persistent so you have to adjust it again after ComboXCAT IP loses power for more than a few minutes To avoid this you can use a NTP timeserver which sets up the internal cl...

Страница 88: ...ant events like a login failure or a firmware update are logged to a selection of logging destinations Each of those events belongs to an event group which can be activated separately The common way t...

Страница 89: ...to a file that is located there To write logging data from more than one ComboXCAT IP devices to only one NFS share you have to define a file name that is unique for each device When you change the NF...

Страница 90: ...d device Uploaded firmware file discarded device Firmware validation failed device Firmware file uploaded by user device Firmware updated by user device Internal log file cleared by user device Securi...

Страница 91: ...ComboXCAT IP User Guide 87 Rackit Technology Corporation www rackittechnology com 1 800 636 3434 5 6 Maintenance 5 6 1 Device Information Figure 5 30 Device Information...

Страница 92: ...ation together with a support request It will help us to locate and solve your reported problem Figure 5 31 Connected Users Figure above displays ComboXCAT IP activity From left to right the connected...

Страница 93: ...er Guide 89 Rackit Technology Corporation www rackittechnology com 1 800 636 3434 5 6 2 Even log Figure 5 32 Event Log List The figure above displays the log list including the events that are logged...

Страница 94: ...gram called unzip Before you can start updating the firmware of your ComboXCAT IP the new uncompressed firmware file has to be accessible on the system that you use for connecting to ComboXCAT IP Upda...

Страница 95: ...ComboXCAT IP will run with the new firmware version and should be accessible However you are requested to login once again The three stage firmware update process and complete consistency check are m...

Страница 96: ...e all current connections to the administration console and to the Remote Console The whole process will take about half a minute Resetting sub devices e g video engine will take some seconds only and...

Страница 97: ...1x USB mini receptacle Remote Console Side 1x Standard RJ 45 Connectors LAN port Video Resolution up to 1600x1200 60Hz Protocols TCP IP ARP ICMP HTTP HTTPS SSL Telnet DHCP PPP SMTP NTP DDNS SSL 256 b...

Страница 98: ...rowser must be configured to accept cookies 4 The Remote Console window can t connect to ComboXCAT IP Possibly a firewall prevents access to the Remote Console Make sure the TCP port numbers 443 or 80...

Страница 99: ...le XP goes in standby mode 9 Can t upload the signed certificate in MacOS X If an internal error occurs while uploading the signed certificate either change the extension of the file to txt or add a f...

Страница 100: ...ying a pinkish tint with some graphic cards please try adjusting the brightness of the remote console by following steps below a Click Video Settings in Options menu of the remote console b Adjust the...

Страница 101: ...other brand s KVM switch Yes ComboXCAT IP can work with most standard KVM 6 How many letters the username and password can be set on ComboXCAT IP ComboXCAT IP accepts 32 letters of username and passwo...

Страница 102: ...ping The layout for this keyboard is shown in figure below However most modifier keys and other alphanumeric keys used for hotkey purposes in application programs are on an identical position no matte...

Страница 103: ...PADENTER WINDOWS MENU B Video Modes Table below lists the video modes ComboXCAT IP supports Please don t use other custom video settings besides of these If done so ComboXCAT IP may not be able to det...

Страница 104: ...e Control KVM x x x Remote Control Remote Power x x Remote Control Telnet Console x x x Virtual Media x x x User Management Change Password x x x User Management Users x KVM Settings User Console x w...

Страница 105: ...network speed selection simply results in a different Compression and Color Depth configuration in order to match the different bandwidth limitations of the network type UMTS ISDN etc The following su...

Страница 106: ...data DSL 2 8 bit 110 140 kb s slower video because of compression UMTS 4 8 bit 80 100 kb s slower video because of compression ISDN 128k 6 4 bit 20 30 kb s 16 colors ISDN Modem V 90 7 2 bit 13 17 kb...

Страница 107: ...most systems can only be used by system processes or by programs executed by privileged users Table below shows some of the well known port numbers For more details please visit the IANA website http...

Страница 108: ...rotocol for accessing directory information NAT Network Address Translation An Internet standard that enables a LAN to use one set of IP addresses for internal traffic and a second set of addresses fo...

Страница 109: ...ser profiles in a central database that all remote servers can share SNMP Simple Network Management Protocol A protocol that system administrators use to monitor networks and connected devices and to...

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