1257 User Manual
Product Support 8-2
EADS North America Defense
Test and Services, Inc.
©
2001
REPAIR AND CALIBRATION REQUEST FORM
To allow us to better understand your repair requests, we suggest you use the following
outline when calling and include a copy with your instrument to be sent to the EADS North
America Defense Test and Service, Inc. Repair Facility.
Model
Serial
No.
Date
Company
Name Purchase
Order
#
Billing
Address
City
State/Province
Zip/Postal
Code
Country
Shipping
Address
City
State/Province
Zip/Postal
Code
Country
Technical
Contact
Phone Number ( )
Purchasing
Contact
Phone Number ( )
1. Describe, in detail, the problem and symptoms you are having. Please include all set up details, such as
input/output levels, frequencies, waveform details, etc.
2. If problem is occurring when unit is in remote, please list the program strings used and the controller type.
3. Please give any additional information you feel would be beneficial in facilitating a faster repair time (i.e.,
modifications,
etc.)
4. Is calibration data required?
Yes
No
(please circle one)
Call before shipping
Ship instruments to nearest support office.
Note: We do not accept
“collect” shipments.
