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Warranty and Contact
WARRANTY
Our 24 months warranty reflects our confidence in the high quality
of our design, engineering, production and product performance. We
confirm that this product was manufactured in accordance with the
current European safety requirements and quality standards which are
applicable to this product, and that this product is free from defects on
materials and workmanship at the time of purchase.
Our 24 months warranty covers all manufacturing defects in materials
and workmanship when used in normal conditions and in accordance
with our user manual. To request repairs or spare parts under warranty
for defects in materials and workmanship you must present your
proof of purchase, made within the 24 months preceding the service
request.
Our 24 months warranty does not cover damage caused by normal
wear and tear, accidents, abusive use, negligence or the consequence
of failing to comply with the user manual. Examples of normal wear
and tear include wheels and fabric worn down by regular use and the
natural breakdown of colors and materials over extended period of time
and use.
What to do in case of defects:
Should problems or defects arise, your first point of contact is your
Quinny dealer or retailer. Our 24 months Warranty is recognized by
them (1). You must present your proof of purchase, made within the
24 months preceding the service request. It is easiest if you get your
service request pre-approved by Quinny Service. In principle, we pay for
shipment and for return freight connected to service requests under the
CLEANING AND MAINTENANCE
•
Maintain and clean the Quinny Buzz Xtra frequently.
•
Clean the frame and shopping basket regularly using a damp cloth.
Do not use abrasive cleaners.
•
When it is raining, always use the raincover to protect the fabric cover.
•
After using in the rain, wipe the pushchair with a soft, absorbent cloth.
•
Remove the detachable wheels once a month. Clean the axles and
treat them with a dry Teflon spray. Never use Vaseline, grease or
silicon lubricants.
WASTE SEPARATION
To help protect the environment, we kindly ask you to separate the
packaging waste from the Quinny and at the end of its useful life to
separate the components and dispose it properly.
SAFETY INSTRUCTIONS
Our products have been carefully designed and tested to ensure your
baby’s safety and comfort. Complies with safety requirements - Tested
in an approved laboratory in accordance with order no. 91-1292 -
December 1991 - EN1888:2012.
1. This vehicle is intended for children from 6 months and up to 15 kg.
2. Never carry more than 1 child per place in the pushchair at a
time.
3. Never lift the pushchair with the child inside it.
4. If the manufacturer of your pushchair recommends using it in
combination with a carrycot or a car seat, then, the maximum
weight for the combination is that indicated on the additional
product.
5. If the manufacturer of your pushchair recommends using it in
combination with a carrycot or car seat, always have them facing
you.
6. Never use stairs or escalators with your child in the pushchair.
7. Always use the most recline position when used for new born
babies.
8. The brake must always be on when putting the child in or
taking him out. Always use the parking brake, even when
standing still for only a few moments!
9. Only use accessories or spare parts sold or approved by the
manufacturer. Using other accessories could be dangerous.
10. For buggies with accessories (depending on the version), please
respect the maximum weight loads indicated below: Ex :
Maximum permitted weight for the play tray 2 kg. Maximum
permitted weight for the net bag 2 kg. Maximum permitted
weight for the storage pocket 1 kg. Maximum permitted weight
for the basket 2kg.
warranty. Damage not covered by our warranty or on products outside
of warranty can be handled at a reasonable fee.
This Warranty is in compliance with to European Directive 99/44/EG
of 25 May 1999.
(1) Products purchased from retailers or dealers that remove or change
labels or identification numbers are considered unauthorized. Products
purchased from unauthorized retailers are also considered unauthorized.
No warranty applies to these products since the authenticity of these
products cannot be ascertained.
